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Care and Maintenance
The FTL-Meter tuner is essentially maintenance-free. The outer case may be cleaned as needed with a
soft cloth slightly dampened with household cleaning solution. As with any modern electronic device, the
FTL-Meter can be damaged by temperature extremes, water, impact, or static discharge.
TECHNICAL SUPPORT
The LDG Customer Support Center staff is ready to answer your product question by telephone and
over the Internet. We know that you will enjoy your product even more knowing LDG is ready to answer
your questions as the need arises.
Visit the Support Center at:
Our website links you to the on-line Customer Support Center where you can send us a question, do
your own research in the LDG Product Knowledge Books, and read through lists of frequently asked
product questions. LDG regularly updates on-line information so the best on-line support information is
available all day and every day.
The LDG website provides links to product manuals, just in case you lose this one! When you are
thinking about the purchase of other LDG products our website also has complete product specifications
and photographs you can use to help make your purchase decision. Don't forget the links to all of the
quality LDG Dealers also ready to help you make that purchase decision.
TWO-YEAR TRANSFERRABLE WARRANTY
Your product is warranted against manufacturer defects in parts and labor for two full years from the
date of purchase. This two-year warranty is also transferable. When you sell or give away your LDG product
give the new owner a copy of the original sales receipt and the two-year warranty goes with the new owner.
There is no need to complete a warranty card or to register an LDG product. Your product receipt
establishes eligibility for warranty service so save that receipt. Send your receipt with the product whenever
you send your product to LDG for repair. Products sent to LDG without a receipt are considered requests
for out-of-warranty repair.
LDG does not warranty against product damage or abuse. This means that a product failure, as
determined by LDG, to be caused by the customer or by other natural calamity (e.g. lightning) is not
covered under the two-year warranty. Damage can be caused by failure to heed the product's published
limitations and specifications or by not following good Amateur practice.
OUT OF WARRANTY SERVICE
Any time a product fails after the warranty, LDG wants to help you get it fixed. Send the product to us
for repair. We will determine what needs to be done, and based on your prior instruction, either contact you
with an estimate or fix it and contact you with a request to pay any repair charges. Please contact LDG if
you have any questions before you send us an out-of-warranty product for repair.
RETURNING YOUR PRODUCT FOR SERVICE
Returning a product to LDG is easy. We do not require a return merchandise authorization. Visit the
Customer Support Center and download the LDG Product Repair Form. On the Repair Form tell the LDG
technicians exactly what happened or didn't happen and why you believe the product needs servicing. The
technician attempts to duplicate the problem(s) you had based on how well you describe it so take the time
to be accurate and complete.
http://support.ldgelectronics.com
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