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SERVICE MANUAL

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Summary of Contents for Best A3 System

  • Page 1 SERVICE MANUAL...
  • Page 2 United States of America. Information in this document is subject to change without notice and does not represent a commitment on the part of Best Access Systems. The software described in this document are furnished under a license agreement or nondisclosure agreement.
  • Page 3: Table Of Contents

    Product family diagram 2–5 Interchangeable core 2–6 Keys 2–6 Keyways 2–7 Codes 2–8 System organization and size 2–8 System security 2–9 Key and core control 2–10 Common control problems 2–10 G-Series forms 2–10 Keystone 600 Software 2–10 A3 System Service Manual...
  • Page 4 5–2 Designing the schematic 5–4 Obtaining BEST codes 5–7 Re-lock options 5–9 6–1 ERVICE AND AINTENANCE A3 System basic procedures overview 6–2 Combinating cores 6–2 Cutting keys 6–3 Stamping cores and keys 6–3 Installing cores 6–4 Developing a key control system 6–5...
  • Page 5: Figures

    5–6 Sample code sheet 5–8 ERVICE AND AINTENANCE Door Number card 6–7 Core Number card 6–7 Key Marking card 6–8 Employee Name card 6–8 Key Request card 6–9 Key Receipt card 6–9 Lock Request card 6–10 A3 System Service Manual...
  • Page 6 Figures Safety Lock Opening Request card 6–10 Lost Key Report card 6–11 Key envelope 6–11 Core envelope 6–12 Key Return tag 6–12 viii A3 System Service Manual...
  • Page 7: Getting Started

    ETTING TARTED NTRODUCTION The A3 System Service Manual contains essential information to help you maintain your A3 System. A3 System Service Manual 1–1...
  • Page 8: Documentation Package

    Keystone 600 Getting Started Guide E-774 ECHNICAL SUPPORT Support When you have a question about the A3 System, your first resource for services help is the A3 System Service Manual. If you cannot find a satisfactory answer, contact your local BEST Representative.
  • Page 9: Verview Of A

    VERVIEW OF A ASTERKEY YSTEM This chapter discusses the benefits of a BEST system and defines how a masterkey system works. It also describes some of the components of a masterkey system such as interchangeable cores, keys, and codes. Finally, it provides guidelines for protecting a masterkey system.
  • Page 10: Overview Of A Masterkey System

    BEST NDERSTANDING THE DIFFERENCE Best Access Systems has positioned itself to be your complete provider for access security systems. Our sales team has been trained to analyze the specific needs of your facility and recommend products and solutions that will most effectively address your access control requirements.
  • Page 11: Best Warranty

    Overview of a Masterkey System BEST warranty BEST warrants that all of its products sold under its trade name are free of defects in materials, workmanship and operation, normal wear and tear excepted, for a period of three years from the date of sale to the original purchaser.
  • Page 12: Defining A Masterkey System

    Definition of a A masterkey system is often misunderstood because it is not a tangible masterkey product and can have many variations. A BEST Masterkey system can be customized to meet any particular customer needs. system Masterkeying is a mathematical process that shows the number of different combinations available within a given plan and allows all cores to be combinated into your system.
  • Page 13: Product Family Diagram

    Overview of a Masterkey System Product family diagram Combinating kit Key combinator Core capping press Key blank Core Keystone 600 software Figure 2.1 Product family diagram A3 System Service Manual 2–5...
  • Page 14: Interchangeable Core

    BEST. This interchangeability permits BEST locks of any type, size, or style to be masterkeyed into one system. Therefore your system can easily expand to include new facilities. Also, no BEST core needs alterations to fit any other BEST lock. You simply remove the core with the control key and insert a new core that operates by different keys.
  • Page 15: Keyways

    This specific design keeps keys of other keyways from working in a dissimilar core. The keyway shapes can be grouped into the following categories: Standard keyways Restricted keyways Patented keyways. A3 System Service Manual 2–7...
  • Page 16: Codes

    The pin size of cores refers to the number of barrels in each core. BEST uses 7-pin cores as a standard in order to provide greater flexibility in the number of combinations that can be generated.
  • Page 17: System Security

    Authorized security personnel contacts Key/core inventory. BEST will help you with these procedures by maintaining code records at local BEST offices. In addition, authorized security contacts are kept on file. These contacts are people who are responsible for receiving all products and information.
  • Page 18: Key And Core Control

    G-Series forms Keeping accurate and up-to-date records is essential for the overall management of a BEST system. It is important to use adequate forms, in detail, to account for all keys/cores in your facility. The BEST G-Series form system provides color coding, cross-referencing, and space for continuous relocks and key changes.
  • Page 19: Parts

    ARTS The following pages contain descriptions and figures for BEST A3 System cores, keys, and tools for servicing them. To order these items, refer to the Core and Key Service Manual (T35527). A3 System Service Manual 3–1...
  • Page 20: Overview Of The Best Core

    Segments, springs, and caps Cross-section view of a core Spring Core body Top segments Control lug Core sleeve Bottom segment Throw pin hole Throw pin hole Keyway Core plug Ejector hole Figure 3.2 Cross-section view of core 3–2 A3 System Service Manual...
  • Page 21: Overview Of The Best Key

    Diagram of an operating key Key chain hole Key stamp Series marking code Key cuts Key stop tip Key blade Keyway designation Keyway milling (optional) Serialization code (optional) Key bow Figure 3.3 Standard key features A3 System Service Manual 3–3...
  • Page 22: Tools

    Core capping press Extractor key Combinating bin Keyway blockout blade Combinating hammer Capping block Complete combinating kit Ejector pin Hand capping pin Tweezers Key cut indicator Figure 3.4 Tools used for servicing cores and keys 3–4 A3 System Service Manual...
  • Page 23: Stamping Tools

    Key stamping plate (for 55 keys) Core/key Number dies Magnetic strip Letter dies marking block Figure 3.5 Stamping tools Lubrication The following items are used to lubricate cores. items LPS spray can Graphite gun Figure 3.6 Lubrication items A3 System Service Manual 3–5...
  • Page 24 Parts 3–6 A3 System Service Manual...
  • Page 25: Options And Applications

    PTIONS AND PPLICATIONS This chapter contains keyway options and special core options with their applications for the BEST A3 System. A3 System Service Manual 4–1...
  • Page 26: Keyway Options

    Options and Applications EYWAY OPTIONS The following table describes possible keyway options that BEST offers for the A3 System. † Keying option Description Standard keyway BEST offers standard keyways for general use by customers that are compatible with existing systems and provide a cost effective means for system expansion.
  • Page 27: Special Options And Applications

    Options and Applications PECIAL OPTIONS AND APPLICATIONS The following table describes special core options that BEST offers for the A3 System and gives examples for when they are used. Option Description Application Key trap core When the key is inserted into the core and is Eliminates a key from the system turned, the key is trapped in the core.
  • Page 28 Options and Applications 4–4 A3 System Service Manual...
  • Page 29: Changes To The A3 System

    A3 S HANGES TO THE YSTEM This chapter contains guidelines for determining your A3 System needs, guidelines for working with BEST when making changes to the A3 System, and also includes possible re-lock options. A3 System Service Manual 5–1...
  • Page 30: Determining Your Needs

    Questions to There are several questions that customers should consider when consider assessing what changes need to be made to the A3 System including the following: How many keys did I originally plan for? How many new locks do I need now and approximately how many...
  • Page 31: Sample Site Survey

    Changes to the A3 System Figure 5.1 Sample site survey A3 System Service Manual 5–3...
  • Page 32: Designing The Schematic

    The keying schematic is a plan or blueprint that illustrates the various schematic levels of security you need for the BEST system. These levels are defined and designated into specific groups. The schematic design is similar to an organizational chart, as shown in Figure 5.2...
  • Page 33: Sample Keying Schematic For Buildings

    Changes to the A3 System Subm aster key AA Alum ni Hall (256) Subm aster key AB Sub-subm aster key ACA Miles Hall 1st Floor M aster key A (256) (64) Housing Subm aster key AC Sub-subm aster key ACB...
  • Page 34: Sample Keying Schematic For Departments

    Changes to the A3 System Subm aster key AA Purchasing (16) M aster key A Subm aster key AB Adm inistration Accounting (256) (16) Number of allocated Subm aster key AC combinations Gift Shop (16) M aster key B Surgery...
  • Page 35: Obtaining Best Codes

    Changes to the A3 System Obtaining BEST The code sheets you receive from BEST are a list of numbers used for codes cutting keys and for determining pin segments when combinating cores. See Figure 5.4. Do not try to create your own coding system. Improper code design could lead to security violations and the loss of your warranty.
  • Page 36 Changes to the A3 System Figure 5.4 Sample code sheet 5–8 A3 System Service Manual...
  • Page 37: Re-Lock Options

    The process of adapting existing locks to meet new needs is referred to as a “re-lock.” Re-locks within your facility can vary from a simple one- core re-lock to complex total re-locks. Some of the variations in masterkeying which may apply to established BEST systems are listed below. Option...
  • Page 38 Changes to the A3 System 5–10 A3 System Service Manual...
  • Page 39: Service And Maintenance

    ERVICE AND AINTENANCE This chapter contains information for servicing and maintaining components of the A3 System. It includes references to the appropriate BEST manuals where you can get more detailed instructions. A3 System Service Manual 6–1...
  • Page 40: A3 System Basic Procedures Overview

    Combinating Overview of using a code sheet cores When you need to combinate new cores, you should get code sheets from your BEST Representative. For an illustrated example of a code sheet, see page 5–8. For detailed instructions with illustrations on combinating cores, see the Core and Key Service Manual (T35527) or contact your BEST Representative.
  • Page 41: Cutting Keys

    Caution Basic steps for cutting keys Use BEST original key blanks to ensure consistent results. With the machine bolted down or free standing you can start cutting keys. 1. Load a key into the key combinator. 2. Cut the key.
  • Page 42: Installing Cores

    Periodically test all of your keys, including the control, grandmaster, and operating keys in the core to make sure that the core is operating properly. 6–4 A3 System Service Manual...
  • Page 43: Developing A Key Control System

    Maintain a record of the location of every lock that is used in the facility, with the number of the BEST core assigned to the lock. Maintain a record of the location of all lock numbers and BEST cores. Maintain a record of all keys that have been issued, showing the number of the key and the name of the holder, as well as a record of keys not issued.
  • Page 44: G-Series Cards And Equipment

    Record every key issue and return immediately. Record every core placement and change immediately. BEST recommends using the Keystone 600 software program when your system exceeds more than 150 individuals. Otherwise, BEST offers the G-Series paper forms to ensure effective key control. G-Series cards...
  • Page 45: Door Number Card

    This card records where specific cores are located in a facility, and also installation and removal dates. CORE NUMBER DOOR DATE DATE LOCATION OF CORE NUMBER INSTALLED REMOVED BEST ACCESS SYSTEMS G-11 KEY CONTROL Printed in USA INDIANAPOLIS, IN 46250 1284510 Figure 6.2 Core Number card A3 System Service Manual 6–7...
  • Page 46: Key Marking Card

    Middle In. Locker # Clock # Agreement: Date Date Date Signature Issued by Remarks Number Issued Issued Issued BEST ACCESS SYSTEMS G-13 KEY CONTROL Printed in USA INDIANAPOLIS, IN 46250 1284593 Figure 6.4 Employee Name card 6–8 A3 System Service Manual...
  • Page 47: Key Request Card

    This card records the name of the employee who has returned a key. KEY RECEIPT To KEY CONTROL DEPARTMENT: Has received from Key number Signed Position Date BEST ACCESS SYSTEMS G-275 KEY CONTROL Printed in USA INDIANAPOLIS, IN 46250 1359176 Figure 6.6 Key Receipt card A3 System Service Manual 6–9...
  • Page 48: Lock Request Card

    You are authorized to open the SAFETY LOCK belonging to the above named person Signed Position Date Approved by Position Date BEST ACCESS SYSTEMS G-273 KEY CONTROL Printed in USA INDIANAPOLIS, IN 46250 1359019 Figure 6.8 Safety Lock Opening Request card 6–10 A3 System Service Manual...
  • Page 49 Lost Key Report card Key envelope One envelope is used per spare key and can be filed numerically according to key markings. Keep all envelopes containing spare keys in a secure location. Figure 6.10 Key envelope A3 System Service Manual 6–11...
  • Page 50 The tag is labeled with the BEST address on the front and a number that identifies the employee who uses a particular key on the back. If this tag is found with a key, the key can be returned to BEST postage paid so that the finder cannot trace the key’s origin.
  • Page 51: Procedures To Administer Your Key Control System

    Door Number card. Figure 6.1 page 6–7. Inventory all BEST cores in use at the facility and list the core numbers on the Core Number cards. See Figure 6.2 page 6–7.
  • Page 52: Issuing And Returning Keys

    5. File the Key Receipt card copy. Tips for managing your keys Send a test key to the factory or to your BEST Representative periodically for inspection. Destroy returned or worn keys but do not throw them in the trash.
  • Page 53: When Keys Are Lost Or Stolen

    It is important to be prepared when keys are lost or stolen. Follow the guidelines below. Establish a policy that requires employees to report missing keys immediately in person or by phone. Obtain BEST key trap cores for emergencies (see page 4–3). Attach Key Return tags to keys distributed to employees (see page 6–12).
  • Page 54: Planning For Emergencies

    (page 4–3). The blockout blade requires a special tool to remove it from the core. Contact your BEST Representative to order blockout blades and the removal tool. 6–16 A3 System Service Manual...
  • Page 55: Parts Servicing

    Check for proper installation of any new cores Conduct periodic checks of the cores operation of core in lockset determine general wear schedule a preventive maintenance plan Service and replace parts Lubricate cores according to your maintenance plan. A3 System Service Manual 6–17...
  • Page 56 Service and Maintenance 6–18 A3 System Service Manual...
  • Page 57: Glossary

    Selecting a core’s pin segments to match the key Combinating cuts. Control key A high-security key—unique for each BEST system— designed to remove and insert the figure-8 core. Sequence of letters and/or numbers that identifies a Coremark particular core.
  • Page 58 Housing on a key combinator that moves the key to each keycut position. Key combinator Machine that cuts BEST key blanks for BEST masterkey systems. Keycut depth The distance from the bottom of the key cut to the underside of the key blade.
  • Page 59 Customized security codes assigned to a BEST Masterkey System. Only Registered codes authorized personnel may receive these codes by registered mail. Service equipment Devices that allow a company to maintain and repair their own BEST Locking System. Service equipment includes key combinators, capping presses, and so forth. Submaster key Key that can unlock only specified groups of locks within a system.
  • Page 60 Glossary A–4 A3 System Service Manual...
  • Page 61: Index

    4–3 overview of 2–6, 3–2 assessing an existing system 5–2 removing 6–15 servicing 6–17 stamping 6–3 benefits of BEST masterkey system 2–2 tools for servicing 3–4 tools for stamping 3–5 cutting keys 6–3 capping block 3–4 cards see key control system designing a masterkey system 2–4...
  • Page 62 3–5 lubrication items 3–5 magnetic strip 3–5 tweezers 3–4 master key 2–6 masterkey system assessing changes to 5–2 BEST benefits 2–2 warranty 2–3 designing 2–4 wear resistant cores 4–3 determining size 2–8 heirarchy of 2–7 A3 System Service Manual...

Table of Contents