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USER GUIDE
LM-X420MM
Copyright ©2019 LG Electronics Inc. All rights reserved.
www.lg.com
MFL71450901 (1.2)

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Table of Contents
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Summary of Contents for LG K40

  • Page 1 USER GUIDE LM-X420MM Copyright ©2019 LG Electronics Inc. All rights reserved. www.lg.com MFL71450901 (1.2)
  • Page 2 About this user guide Thank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use. • Always use genuine LG accessories. The supplied items are designed only for this device and may not be compatible with other devices.
  • Page 3 Instructional notices WARNING: Situations that could cause injury to the user and third parties. CAUTION: Situations that may cause minor injury or damage to the device. NOTE: Notices or additional information.
  • Page 4: Table Of Contents

    Table of contents Screen lock Memory card encryption Taking screenshots Custom-designed Entering text Content sharing Features Do not disturb Camera features Google Assistant Fingerprint recognition Face Recognition Multi-tasking feature Useful Apps Installing and uninstalling apps App trash App Shortcuts Phone Basic Functions Messaging Product components and...
  • Page 5 Game Launcher Email Audio Recorder Appendix FM Radio File Manager 126 LG Language Settings Smart cleaning 126 LG Bridge LG Mobile Switch 127 Phone software update LG SmartWorld 129 Anti-Theft Guide 130 Open Source Software Notice Information 130 Regulatory information (FCC ID number, etc.)
  • Page 6: Custom-Designed Features

    Custom-designed Features...
  • Page 7: Camera Features

    Camera features QLens You can do shopping, search image, or scan QR code by taking a photo with QLens. , then tap QLens. Select a desired option among Visual Shopping, Visual Search and Scan QR code. Tap the screen to take a photo of an object you want to search or scan a QR code.
  • Page 8 Portrait You can take a sharp portrait by applying the camera lens blur effect. , switch to the front camera, then tap Portrait. When Portrait is available appears on the screen, tap to take a photo. • To adjust blur strength, drag the slide bar up, down, left or right (depending on the orientation of the phone).
  • Page 9: Google Assistant

    Google Assistant Google Assistant overview Your device has the built-in Google Assistant feature. Find answers and get things done while on-the-go. To get started, just press the Google Assistant key on the side of the device or touch and hold •...
  • Page 10 • This feature may be more vulnerable to security than the other screen locks, such as Knock Code, Pattern, PIN, and Password. When a similar voice or your recorded voice is used, the screen may be unlocked. • To use this feature, tap Settings General Lock screen &...
  • Page 11: Fingerprint Recognition

    Fingerprint recognition Fingerprint recognition overview You must register your fingerprint on your device first before using the fingerprint recognition function. You can use the fingerprint recognition function in the following cases: • To unlock the screen. • To view locked contents in QuickMemo+. •...
  • Page 12 • Scan only one finger for each registration. Scanning more than one finger may affect fingerprint registration and recognition. • The device may generate static electricity if the surrounding air is dry. If the surrounding air is dry, avoid scanning fingerprints, or touch a metallic object, such as coin or key, to remove static electricity before scanning fingerprints.
  • Page 13 Follow the on-screen instructions. • Repeat scanning the fingerprint by moving your finger little by little until the fingerprint registers. When the fingerprint registration is done, tap OK. • Tap ADD MORE to register another fingerprint. If you register only one fingerprint and the corresponding finger is not in a good condition, the fingerprint recognition may not work well.
  • Page 14: Face Recognition

    The recognized facial data is securely stored in your device. • If the device cannot detect your face, or you forgot the screen lock set for your device, visit the nearest LG Customer Service Center with your device and ID card. •...
  • Page 15 Registering facial data Before using the face recognition feature, register your facial data on your device. Settings General Lock screen & security Face Recognition. • To use this feature, the screen lock must be set with a Pattern, PIN, or Password.
  • Page 16 Improving the face recognition You can add facial data in various conditions to improve face recognition. Settings General Lock screen & security Face Recognition. Unlock the screen according to the specified method. Select Improve face recognition. Register your face by following on-screen instructions. When the face registration is done, tap OK.
  • Page 17 Swiping to unlock after face recognized After your device recognizes your face, you must swipe the screen to unlock. Settings General Lock screen & security Face Recognition. Unlock the screen according to the specified method. Tap Swipe to unlock after face recognized to activate the feature.
  • Page 18: Multi-Tasking Feature

    Multi-tasking feature Multi-Window You can use two apps at the same time by separating the screen into multiple windows. from the Home touch buttons. • Recently-used apps appear. at the top of the desired app to use the Multi-Window feature. •...
  • Page 19 To adjust the size of the split screen, drag at the center of the screen. • The Multi-Window feature is not supported by some LG apps and apps downloaded from the Play Store. Overview screen The Overview screen provides a preview of your recently-used apps.
  • Page 20: Basic Functions

    Basic Functions...
  • Page 21: Product Components And Accessories

    • Do not use unapproved USB cables or chargers with your device. The LG limited warranty does not cover damage caused by the use of third party accessories. • Some of the device parts are made of tempered glass. If you drop your device on a hard surface or subject it to severe impact, the tempered glass may be damaged.
  • Page 22: Parts Overview

    Parts overview Front camera lens Microphone Flash Notification LED Proximity/Ambient light sensor Earpiece Volume keys (+/-) Power/Lock key Google Assistant key Touch screen Nano-SIM/Memory card tray Stereo headset jack Charger/USB cable port Rear camera lens Flash Fingerprint sensor NFC area Speaker Microphone Basic Functions...
  • Page 23 Do NOT attempt to remove the back cover. This device has a non-removable battery. Do not attempt to remove the back cover. Doing so may severely damage the battery and device, which could cause overheating, fire, and injury. • Press and hold the volume down key and Power/Lock key at the same time for a second to take a screenshot.
  • Page 24 • Some functions may be restricted for access, depending on the device specifications. • The rear of the device includes a built-in NFC antenna. Be cautious when handling the device to avoid damaging or covering the NFC antenna. • Do not put heavy objects on the device or sit on it. Doing so may damage the touch screen.
  • Page 25: Turning The Power On Or Off

    Turning the power on or off Turning the power on When the power is turned off, press and hold the Power/Lock key. • When the device is turned on for the first time, initial configuration takes place. The first booting time for the smart phone may be longer than usual.
  • Page 26: Installing The Sim Card

    Installing the SIM card Insert the SIM card provided by your mobile service provider to start using your device. • Be careful with the ejection pin since it has a sharp edge. Insert the ejection pin into the hole on the card tray. Pull out the card tray.
  • Page 27 SIM card. Always use a factory-made SIM card supplied by the service provider. • Do not lose your SIM card. LG is not responsible for damage and other issues caused by loss or transfer of a SIM card. •...
  • Page 28: Inserting The Memory Card

    Inserting the memory card Insert the memory card into your device. The device can support up to a 2 TB microSD card. Depending on the memory card manufacturer and type, some memory card may not be compatible with your device. Insert the ejection pin into the hole on the card tray.
  • Page 29: Removing The Memory Card

    Do not remove the memory card while the device is transferring or accessing information. This may cause data to be lost or corrupted, or may damage the memory card or the device. LG is not responsible for losses that result from the abuse or improper use of memory cards, including the loss of data.
  • Page 30 • Do not use unapproved USB cables or chargers with your device. The LG limited warranty does not cover damage caused by the use of third party accessories. • Using the device when it is charging may cause electric shock. To use the device, stop charging it.
  • Page 31: Touch Screen

    Touch screen You can familiarize yourself with how to control your device by using touch screen gestures. Tapping Lightly tap with your fingertip to select or run an app or option. Touching and holding Touch and hold for several seconds to display a menu with available options.
  • Page 32 Double-tapping Tap the screen twice quickly to zoom in or out on a specific app. Dragging Touch and hold an item, such as an app or widget, then move your finger to a desired location in a controlled motion. You can use this gesture to move an item.
  • Page 33 Swiping Touch the screen with your finger and move it quickly without pausing. You can use this gesture to scroll through a list, a web page, photos, screens, and more. Pinching and spreading Pinch two fingers to zoom out such as on a photo or map. To zoom in, spread your fingers apart.
  • Page 34: Home Screen

    • A touch screen failure may occur if you use the device near a magnetic, metallic or conductive material. • If you use the device under bright lights, such as direct sunlight, the screen may not be visible, depending on your position. Use the device in a shady location or a location with an ambient light that is not too bright and bright enough to read books.
  • Page 35 Home screen layout You can view all apps and organize widgets and folders on the Home screen. Status bar Weather widget Google search widget Page icon Quick access area Home touch buttons • The Home screen may differ depending on the manufacturer policy, user settings, software version or service provider.
  • Page 36 : Tap to go to the Home screen. To launch Google Assistant, touch and hold. : Tap to view a list of recently used apps or run an app from the list. To delete all the recently used apps, tap CLEAR ALL. To use two apps at the same time with the Multi-Window feature, touch and hold the button while using an app.
  • Page 37 Changing the color of the Home touch buttons bar You can change the background color of Home touch buttons. Settings Display Home touch buttons. Under Color, tap the desired color. Lock/hide icon The icon to lock or hide the Home touch buttons appears at the bottom left of the screen.
  • Page 38 Status icons When there is a notification for an unread message, calendar event or alarm, the status bar displays the corresponding notification icon. Check your device’ s status by viewing notification icons displayed on the status bar. No signal Data is being transmitted over the network Alarm is set Vibrate mode is on Bluetooth is on...
  • Page 39 Notifications panel You can open the notifications panel by dragging the status bar downward on the main screen. • To open the quick access icons list, drag the notifications panel downwards or tap . • To rearrange, add, or remove icons, tap EDIT. •...
  • Page 40 Switching the screen orientation You can set the screen orientation to automatically switch according to the device’ s physical orientation. On the notification panel, tap Rotation from the quick access icon list. You can also tap Settings Display and activate Auto-rotate screen.
  • Page 41 • To configure the Home screen settings, touch and hold on a blank area Home of the Home screen, then select Home screen settings. See screen settings for details. • To view or reinstall the uninstalled apps, touch and hold on a blank area of the Home screen, then select App trash.
  • Page 42 Viewing the background theme You can view only the background image by hiding the apps and widgets on the Home screen. Spread two fingers apart on the Home screen. • To return to the original screen, which displays apps and widgets, pinch your fingers on the Home screen or tap Moving apps on the Home screen On the Home screen, touch and hold an app, then drag it to a desired...
  • Page 43 Using folders from the Home screen Creating folders On the Home screen, touch and hold an app, then drag it over another app. • A new folder is created and the apps are added to the folder. Editing folders On the Home screen, tap a folder and do one of the following actions. •...
  • Page 44: Screen Lock

    • Icon shape: Choose a desired shape for icons. • Google feed: Enable to display Google feed on the left screen of the main Home screen. • Sort apps by: Set how apps are sorted on the Home screen. • Grid: Change the app arrangement mode for the Home screen.
  • Page 45 Setting a screen lock There are several screen lock options available. Settings General Lock screen & security Select screen lock and then select the desired method. Customize the following settings: • None: Deactivate the screen lock function. • Swipe: Swipe on the screen to unlock the screen. •...
  • Page 46 Precautions for the secure start-up feature • Be sure to keep your screen lock passwords separately. • If you enter the screen lock passwords incorrectly more than the specified times, the device automatically resets itself and the encrypted data and your personal information are deleted automatically and they cannot be restored.
  • Page 47 Secure lock settings You can set secure lock settings. Settings General Lock screen & security Secure lock settings. Select a function you want to set. • Make pattern visible (shown only when Pattern is set as a screen lock): Turn on to make pattern visible. •...
  • Page 48 You can turn the screen on or off by double-tapping the screen. Settings General KnockON. • This option is available only on the Home screen provided by LG. It may not function properly on a custom launcher or on the Home screen installed by the user.
  • Page 49: Memory Card Encryption

    Memory card encryption You can encrypt and protect data saved on the memory card. The encrypted data in the memory card cannot be accessed from another device. Settings General Lock screen & security Encryption & credentials Encrypt SD card. Read the on-screen overview of memory card encryption and then tap CONTINUE to continue.
  • Page 50: Taking Screenshots

    Taking screenshots You can take screenshots of the current screen you are viewing. Via a shortcut Press and hold the Power/Lock key and the Volume Down key at the same time for at least two seconds. • Screenshots can be viewed from the Screenshots folder in Gallery. Via Capture+ On the screen where you want to take a screenshot, drag the status bar downwards, then tap...
  • Page 51: Entering Text

    Entering text Using the Smart toolbar You can use various keyboard input methods in one place. You can select the desired input method from the top of the keyboard. Select the desired keyboard input method from the Smart toolbar. , then touch and drag each tool to reorganize as desired. Smart toolbar •...
  • Page 52 Smart Tool Tap to hide the smart tools. Tap to add emojis. Tap to enter text by using voice. • To maximize the voice command recognition, speak clearly. • To enter text with your voice, make sure that your device is connected to a network. • To select the language for voice recognition, tap Languages on the voice recognition screen.
  • Page 53 Moving the cursor With the Smart keyboard, you can move the cursor to the exact position you want. When typing text, touch and hold on the space bar and then drag left or right. • This option is available only on the QWERTY keyboard. Suggesting words Smart keyboard automatically analyzes your usage patterns to suggest frequently used words as you type.
  • Page 54 Changing the QWERTY keyboard layout You can add, delete or rearrange keys on the bottom row of the keyboard. Settings General Language & keyboard On-screen keyboard LG Keyboard Keyboard height and layout QWERTY keyboard layout. You can also tap Keyboard height and layout QWERTY keyboard layout.
  • Page 55 Selecting a landscape keyboard mode You can select a landscape keyboard mode from several choices. Settings General Language & keyboard On-screen keyboard LG Keyboard Keyboard height and layout Keyboard type in landscape. You can also tap Keyboard height and layout Keyboard type in landscape.
  • Page 56 You can move the keyboard to one side of the screen so that you can use the keyboard with one hand. Settings General Language & keyboard On-screen keyboard LG Keyboard Keyboard height and layout One- handed operation. You can also tap Keyboard height and layout One-handed operation.
  • Page 57 Copy and Paste You can cut or copy text from an app, and then paste the text into the same app. Or, you can run other apps and paste the text into them. Touch and hold around the text you want to copy or cut. Drag to specify the area to copy or cut.
  • Page 58: Content Sharing

    Content sharing Playing content from another device You can play photos, videos or songs saved on your device from a TV. Connect the TV and your device to the same Wi-Fi network. While viewing an item in the Gallery or Music app, tap Play on other device.
  • Page 59 Sending or receiving files You can share files between your device and another LG device, or a tablet or computer. Sending files From the Gallery or File Manager app, tap Share or , then select a device on the file sharing list.
  • Page 60: Do Not Disturb

    Do not disturb You can limit or mute notifications to avoid disturbances for a specific period of time. Settings Sound Do not disturb. • Mode: Select a desired mode: - Priority only: Receive sound or vibrate notifications for the selected apps.
  • Page 61: Useful Apps

    Useful Apps...
  • Page 62: Installing And Uninstalling Apps

    Installing and uninstalling apps Installing apps Access an app store to search and download apps. • You can use SmartWorld, Play Store or the app store provided by your service provider. • Some app stores may require you to create an account and sign in. •...
  • Page 63: App Trash

    Installing and uninstalling apps during the setup When you turn on the device for the first time, you can download recommended apps. You can skip to the next step without installation. App trash You can view the uninstalled apps on the Home screen. You can also reinstall apps within 24 hours of uninstallation.
  • Page 64: App Shortcuts

    App Shortcuts On the Home screen, touch and hold an app icon such as Phone, Messaging, Camera, Gallery and Settings to display a quick access menu. Use apps more easily through App Shortcuts. • This feature is available only on some apps. Useful Apps...
  • Page 65: Phone

    Phone Voice call Make a phone call by using one of the available methods, such as manually entering a phone number and making a call from the contact list or the list of recent calls. Making a call from the keypad Dial.
  • Page 66 Rejecting a call To reject an incoming call, drag across the incoming call screen. • To send a rejection message, drag the rejection message option across the screen. • To add or edit a rejection message, tap Settings Network Call Call blocking &...
  • Page 67 Functions accessible during a call During a call, you can access a variety of functions by tapping the on-screen buttons: • : Switch to a video call (if available). • Contacts: Allows access to your contacts list. • Hold: Hold a call. •...
  • Page 68: Messaging

    Viewing call records To view recent call records, tap Call logs. Then, you can use the following functions: • To view detailed call records, select a contact. To make a call to the selected contact, tap • To delete call records, tap Delete.
  • Page 69: Camera

    Reading a message You can view exchanged messages organized by contact. Select a contact from the message list. Configuring messaging settings You can change messaging settings to suit your preferences. Settings from the message list. Camera Starting the camera You can take a photo or record a video to cherish all of your memorable moments.
  • Page 70 Changing the camera mode You can select a camera mode that suits your environment to take a photo or record a video easily and conveniently. MODE, then select the desired mode. Auto mode You can take photos or record videos by selecting a variety of camera modes and options.
  • Page 71 Taking a photo Select a camera mode and tap the subject to focus the camera on. to take a photo. • You can also press the Volume Down or Volume Up key to take a photo. • When the screen is turned off or locked, start the camera by pressing the Power or Volume Down key twice.
  • Page 72 Select QLens or Google Lens to search for information Vision search on a subject. Obtain photos in vivid colors and get compensated effects even when they are taken against the light. These functions are provided by the High Dynamic Range (HDR) technology equipped in the camera. Cheese shutter Take photos with voice commands.
  • Page 73 Various camera modes Food You can optimize the quality of your food photos or videos by using the color slide bar and white balance. , then tap MODE To take a photo, tap . To record a video, tap • Drag the color slide bar on the screen to adjust the white balance and select the best color.
  • Page 74 Burst shot You can take continuous shots of photos to create moving pictures. In the Auto mode, touch and hold • Continuous shots are taken at a fast speed while is held down. • You can take up to 30 photos with the rear camera and 20 photos with the front camera.
  • Page 75 Switching between cameras You can switch between the front and rear cameras to suit your environment. On the camera screen, tap or swipe the screen in any direction to switch between the front and rear cameras. • Use the front camera to take selfies. See Selfie shot for details.
  • Page 76 Selfie shot You can use the front camera to view your face on the screen and take selfies. Gesture shot You can take selfies by using gestures. Show your palm to the front camera and then clench your fist. You can also clench your fist and then open it towards the front camera. •...
  • Page 77 Auto shot You can use the face detection feature to take selfies easily and conveniently. You can set the device so that, when you look at the screen, the front camera detects your face and takes a selfie automatically. • The white colored guide frame appears when the front camera detects your face.
  • Page 78 Interval shot You can take selfies at an interval. While using the front camera, you can show your palm to the camera, then clench your fist twice quickly. • Four photos are taken at regular intervals after a timer delay of three seconds.
  • Page 79 quick share You can share a photo or video using a desired app immediately after taking it. , then take a photo or record a video. Tap the app icon that appears on the screen to share it using that app. You can also swipe the icon towards the opposite direction to see what other apps you can use to share your photos and videos.
  • Page 80: Gallery

    Gallery Gallery overview You can view and manage photos and videos saved on your device. • Saved photos and videos are displayed by folder in the Albums tab. Tap a folder and select a file. • View the selected file in full-screen mode. •...
  • Page 81 Viewing photos Add to or remove from your favorites. Open QLens. Start the camera. Access additional options. Back to the previous screen. Write a memo on Delete images. a photo. Edit images. Share images. • To display the menu items, gently tap the screen. To hide the menu items, tap the screen again.
  • Page 82 Playing a video Open with QSlide. Access additional Pause or play the options. video. Tap to go to next Tap to go to video. Touch and previous video. hold to fast Touch and hold to rewind the video. forward the video. Choose screen Lock or unlock the ratio.
  • Page 83 Creating a movie You can create a new movie by putting images and videos together. , select an album, then tap Create movie. Select images or videos for your movie and tap NEXT. Edit the selected images and videos and then tap SAVE. Deleting files You can select images or videos to delete from your video by tapping at the top right corner of its thumbnail.
  • Page 84 Adding files You can select images or videos to add after tapping at the bottom of the screen. You can also select the images or videos you have already previously added. • Touch and hold a file, and then tap another file for multiple selection. Rearranging files To rearrange the images and videos, touch and hold the file you want to move, then dragging it to the desired location.
  • Page 85 You shall not copy, reproduce, distribute, or otherwise make illegal use of any copyrighted materials without permission of the rightful owner or copyright holder. To the fullest extent permitted by applicable law, LG Electronics disclaims all expressed and implied warranties as well as liabilities associated thereto. Deleting files You can delete files by using one of the following options: •...
  • Page 86: Chrome

    Sharing files You can share files by using one of the following options: • While viewing a photo, tap to share the file by using a desired method. • While viewing a video, tap Share to share the file by using a desired method.
  • Page 87 • : Write notes by hand. • : Erase handwritten notes. • : Zoom in or out, rotate or erase the parts of a handwritten note. • : Access additional. to save the note. Writing notes on a photo QuickMemo+ to take a photo, then tap OK.
  • Page 88 • You can capture the entire screen by using the scroll capture feature. • While using an app such as Messaging and Chrome, drag the notifications panel downwards and then tap Capture+ Extended to capture the entire screen you are currently viewing as a single file. •...
  • Page 89: Google Apps

    Google apps You can use Google apps by setting a Google account. The Google account registration window appears automatically when you use a Google app for the first time. If you do not have a Google account, create one from your device.
  • Page 90 Play Movies & TV Use your Google account to rent or purchase movies. Purchased contents can be played anywhere. Make a video call with your family, friends and anyone else who uses the app. Photos View or share photos or albums saved on your device. Docs Create documents or edit documents created online or from another device.
  • Page 91: Contacts

    Contacts Contacts overview You can save and manage contacts. Essentials Contacts. Adding contacts Adding new contacts On the contact list screen, tap Enter contact details and tap SAVE. Importing contacts You can import contacts from another storage device. On the contact list screen, tap Manage contacts Import.
  • Page 92 Searching for contacts You can search for contacts by using one of the following options: • from the top of the contacts list and then enter the contact information or phone number. • Scroll the contact list up or down. •...
  • Page 93: Clock

    Creating groups On the Groups tab, tap Enter a new group name. Tap Add members, select contacts, then tap ADD. Tap SAVE to save the new group. Clock Alarm You can set an alarm to trigger it at a specified time. Essential Clock Alarm.
  • Page 94: Calendar

    • To suspend the timer, tap Pause. To resume the timer, tap Resume. Tap Stop to stop the timer alarm. Stopwatch You can use the stopwatch to record a lap time. Essential Clock Stopwatch. Tap Start to initiate the stopwatch. •...
  • Page 95: Music

    Music You can play and manage songs or music albums. Essentials Music. Select a category. Select a music file. Set sound effects. Back to the previous Access additional options. screen. Switch to the playlist. Turn on the camera flash to blink to the beat of the song played.
  • Page 96: Calculator

    Calculator You can use two types of calculators: the simple calculator and the scientific calculator. Essentials Calculator. Use the keypad to make a calculation. • To use the scientific calculator, drag the blue colored slide bar located in the right side of the screen to the left. •...
  • Page 97: Audio Recorder

    Audio Recorder You can record and save your voice or others’ voices from important events. Recorded voice files can be played back or shared. Essentials Audio Recorder. Add tags Add • To save the recording’ s location details, tap under Location. •...
  • Page 98: Smart Cleaning

    On the Smart cleaning screen, you can access Optimize phone, Battery usage, Battery saver, and Test hardware. LG Mobile Switch You can transfer data from your old LG device to a new LG device. Management LG Mobile Switch. You can also tap Settings General Backup LG Mobile Switch.
  • Page 99: Lg Smartworld

    LG SmartWorld You can download a variety of games, audio content, apps and fonts provided by LG Electronics. Customize your device to suit your preferences by using Home themes and fonts. • If you use mobile data, you may be charged for data usage depending on your pricing plan.
  • Page 100: Settings

    Settings...
  • Page 101: Network

    Settings You can customize the device settings in accordance with your preferences. Settings. • and enter a keyword in the search box to access a setting item. • to change the view mode. This user guide assumes that you are using the Tab view.
  • Page 102 Wi-Fi Direct You can connect your device to other devices that support Wi-Fi Direct to share data directly with them. You do not need an access point. You can connect with more than two devices by using Wi-Fi Direct. On the settings screen, tap Network Wi-Fi Advanced Wi-Fi Wi-Fi Direct.
  • Page 103 Bluetooth You can connect your device to nearby devices that support Bluetooth to exchange data with them. Connect your device to a Bluetooth headset and a keyboard. This makes it easier to control the device. Pairing with another device On the settings screen, tap Network Bluetooth. to activate it.
  • Page 104 Mobile data You can turn mobile data on and off. You can also manage mobile data usage. Turning on mobile data On the settings screen, tap Network Mobile data. to activate it. Customizing mobile data settings On the settings screen, tap Network Mobile data. Customize the following settings: On: Enable to use data connections on mobile networks.
  • Page 105 Consult with your service provider for more information. • When connecting to a computer, download the USB driver from www.lg.com and install it on the computer. • You cannot send or receive files between your device and a computer while USB tethering is turned on.
  • Page 106 Mobile HotSpot You can set the device as a wireless router so that other devices can connect to the Internet by using your device’ s mobile data. On the settings screen, tap Network Tethering Mobile HotSpot and then tap to activate it. Tap Configure Mobile HotSpot and enter the Wi-Fi name (SSID) and password.
  • Page 107 Help You can view help on using tethering and hotspots. On the settings screen, tap Network Tethering Help. You can use the device as a transportation card or credit card. You can also share data with the other device. On the settings screen, tap Network NFC. to activate it.
  • Page 108 On the settings screen, tap Network Sharing panel. to deactivate each option. File sharing You can send and receive files between your device and other LG devices or tablets. On the settings screen, tap Network File sharing. Customize the following settings: •...
  • Page 109 Not-allowed devices: View a list of devices not permitted to access content on your device. LG AirDrive You can use your LG account to manage files saved on the device from a computer. You do not need a USB connection. On the settings screen, tap Network LG AirDrive.
  • Page 110 Airplane mode You can turn off the call and mobile data functions. When this mode is on, functions that do not involve data, such as games and music playback, remain available. On the settings screen, tap Network Airplane mode. Tap TURN ON in the confirmation screen. Wi-Fi Calling You can use Wi-Fi calling to improve your coverage and to make phone calls over a Wi-Fi network when the network is available.
  • Page 111 You can connect to a safe virtual network, such as an intranet. You can also manage connected virtual private networks. Adding VPN On the settings screen, tap Network VPN. to add a VPN. • This feature is available only when the screen lock is activated. If the screen lock is deactivated, a notification screen appears.
  • Page 112: Sound

    Sound You can customize sound, vibration and notification settings. On the settings screen, tap Sound and customize the following settings: • Sound profile: Change the sound mode to Sound, Vibrate only, or Silent. • Volume: Adjust the sound volume for various items. •...
  • Page 113: Display

    • Dialing keypad sound: Enable the keypad sound effect. • LG Keyboard sound: Enable the LG keyboard sound effect. • Touch sound: Enable the sound effect to play when tapping an item. • Screen lock sound: Enable the sound effect to play when the screen is locked or unlocked.
  • Page 114: General

    • Comfort view: Set the device to reduce amount of blue light on screen to reduce eye strain. • Brightness: Use the slide bar to change the device’ s screen brightness. To automatically adjust screen brightness according to ambient light intensity, tap the Auto switch.
  • Page 115 • Customize Lock screen: Change the information displayed on the locked screen. • Secure lock settings: Change the secure lock settings. • Fingerprints: Use your fingerprint to unlock the screen or content. See Fingerprint recognition overview for details. • Face Recognition: Allows you to unlock the screen with your face. See Face recognition overview for details.
  • Page 116 • Phone administrators: Allows privileges to restrict the control or use of the device to particular apps. • Trust agents: View and use trust agents installed on the device. • Screen pin: Fix the app screen so that only the currently active app can be used.
  • Page 117 • Power saving exclusions: Select apps to use without any functional limitation while in power saving or battery optimization mode. Storage You can view and manage internal storage on the device or storage space of the memory card. On the settings screen, tap General Storage. Customize the following settings: •...
  • Page 118 Accessibility You can manage accessibility plug-ins installed on your device. On the settings screen, tap General Accessibility. Customize the following settings: • Vision TalkBack: Set the device to notify screen status or actions via voice. • Vision Message/call voice notifications: Set the device to read the caller information or message content via voice.
  • Page 119 • Hearing RTT Call: Turn on RTT(Real Time Text) feature and select the desired option. • Hearing Mute all sounds: Mute all sounds and lower volume on the receiver. • Hearing Audio channel: Select the audio type. • Hearing Sound balance: Adjust the audio output balance. Use the slide bar to change the balance.
  • Page 120 Google You can use Google settings to manage your Google apps and account settings. On the settings screen, tap General Google. Smart cleaning You can clean up temporary files or apps that are no longer used to free up storage space. On the settings screen, tap General Smart cleaning.
  • Page 121 KnockON for details. Update center You can check and install the latest version of the app or software provided by LG. On the settings screen, tap General Update center. Customize the following settings: • App Updates: Check if an app update is available. If available, you can install the update.
  • Page 122 • Default keyboard: View the default keyboard currently in use and manage keyboard options. • On-screen keyboard: Change the LG keyboard settings or voice recognition feature of Google Voice. • Physical keyboard: Select to use the physical keyboard, or check keyboard shortcut keys.
  • Page 123 You can back up data saved on your device to another device or account. On the settings screen, tap General Backup. Customize the following settings: LG Mobile Switch: Allows you to transfer data from an old LG • device to your new LG device. Follow the on-screen instructions to select a desired method for transfer.
  • Page 124 Restart & reset You can reset the device including network and app settings. On the settings screen, tap General Restart & reset. Customize the following settings: • Auto-restart: Automatically restart to optimize the device at a set time. Tap to activate this feature. Select a desired date and time for the device to automatically restart.
  • Page 125 About phone You can view information about your device, such as the name, status, software details and legal information. On the settings screen, tap General About phone and view information. Regulatory & safety You can view regulatory marks and related information on your device. On the settings screen, tap General Regulatory &...
  • Page 126: Appendix

    Appendix...
  • Page 127: Lg Language Settings

    LG Bridge LG Bridge overview LG Bridge is an app that helps you manage the photos, music, videos and documents saved on your LG smartphone from your computer conveniently. You can back up contacts, photos and more to the computer or update the device software.
  • Page 128: Phone Software Update

    This feature allows you to conveniently update the firmware on your phone to a newer version from the Internet without needing to visit a service center. This feature will only be available if and when LG makes a newer firmware version available for your device.
  • Page 129 This feature allows you to conveniently update your phone’ s software to a newer version via OTA, without connecting a USB cable. This feature will only be available if and when LG makes a newer firmware version available for your device.
  • Page 130: Anti-Theft Guide

    Anti-Theft Guide You can set up your device to prevent other people from using it if it's been reset to factory settings without your permission. For example, if your device is lost, stolen, or wiped, only someone with your Google account or screen lock information can use the device.
  • Page 131: Open Source Software Notice

    In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com .
  • Page 132: Trademarks

    DTS, Inc. in the United States and/or other countries. © DTS, Inc. All Rights Reserved. • Copyright © 2019 LG Electronics Inc. All rights reserved. LG and the LG logo are registered trademarks of LG Corp. •...
  • Page 133 Guide to data transfers For the data that can be exchange between LG devices or between the LG device and a third party device, see the following table. Third party LG device Android iOS device device Type Item details →...
  • Page 134: Faq

    This chapter lists some problems you might encounter when using your device. Some problems require you to call your service provider, but most are easy to fix yourself. Device overheats Device overheats while it is in use. In the following cases, the battery consumption increases and the device may overheat: •...
  • Page 135 • If the device overheats for a prolonged period, stop using it for a while. If the device continues to overheat, visit the LG Customer Service Center. Usage limitations when the device overheats If the device overheats while using it or charging, some features, apps, or even the device may be turned off.
  • Page 136 Make sure the device is charging at a moderate temperature. Check the charger and its connection to the device. Use only in-box accessories which are authorized by LG. The battery depletes faster than when first purchased When you expose the device or the battery to very cold or hot temperatures, the battery life may be reduced.
  • Page 137 The touch screen may malfunction in humid conditions or when exposed to water. Restart your device to clear any temporary software bugs. If the touch screen is scratched or damaged, visit a LG Electronics Service Center. Appendix...
  • Page 138 Make sure the Bluetooth wireless feature is activated on the device you wish to connect to. Make sure your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). If the tips above do not solve your problem, contact a LG Electronics Service Center. Appendix...
  • Page 139 A connection is not established when you connect the device to a computer Make sure the USB cable you are using is compatible with your device. Make sure you have the proper driver installed and updated on your computer. Downloaded application causes a lot of errors Application has problems.
  • Page 140: For Your Safety

    For Your Safety...
  • Page 141 Important Information This user guide contains important information on the use and operation of this device. Please read all the information carefully for optimal performance and to prevent any damage to or misuse of the device. Any changes or modifications not expressly approved in this user guide could void your warranty for this equipment.
  • Page 142 Body-worn Operation This device was tested for typical use with the back of the device kept 0.39 inches (1.0 cm) from the body. To comply with FCC RF exposure requirements, a minimum separation distance of 0.39 inches (1.0 cm) must be maintained between the user’ s body and the back of the device. Any belt-clips, holsters, and similar accessories containing metallic components may not be used. Avoid the use of accessories that cannot maintain 0.39 inches (1.0 cm) distance between the user’...
  • Page 143 What does “SAR” mean? In 1996, the FCC, working with the FDA, the U.S. Environmental Protection Agency, and other agencies, established RF exposure safety guidelines for wireless devices in the United States. Before a wireless device model is available for sale to the public, it must be tested by the manufacturer and certified to the FCC that it does not exceed limits established by the FCC.
  • Page 144 Do wireless devices pose any special risks to children? The FDA/FCC website states that “the scientific evidence does not show a danger to users of wireless communication devices, including children. ” The FDA/ FCC website further states that “some groups sponsored by other national governments have advised that children be discouraged from using wireless devices at all.
  • Page 145 National Council on Radiation Protection and Measurements http://www.ncrponline.org Engineering in Medicine and Biology Society, Committee on Man and Radiation (COMAR) of the Institute of Electrical and Electronics Engineers http://ewh.ieee.org/soc/embs/comar/ (websites current as of November 2018) Consumer Information on SAR (Specific Absorption Rate) This model device meets the government’...
  • Page 146 Display Grant section of http://www.fcc.gov/oet/fccid after searching on FCC ID ZNFX420MM. Additionally, the highest SAR values can also be found on the LG website: https://www.lg.com/global/support/sar/sar . Additional information on Specific Absorption Rates (SAR) can be found on the Cellular Telecommunications Industry Association (CTIA) website at http://www.ctia.org/ .
  • Page 147 is the better/higher of the two ratings. T-Ratings: Devices rated T3 or T4 meet FCC requirements and are likely to generate less interference to hearing devices than devices that are not labeled. T4 is the better/ higher of the two ratings. Hearing devices may also be rated.
  • Page 148 The Hearing Aid Compatibility FCC Order http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-03-168A1.pdf Hearing Loss Association of America [HLAA] http://hearingloss.org/content/telephones-and-mobile-devices Caution! Avoid Potential Hearing Loss Prolonged exposure to loud sounds (including music) is the most common cause of preventable hearing loss. Some scientific research suggests that using portable audio devices, such as portable music players and cellular telephones, at high volume settings for long durations may lead to permanent noiseinduced hearing loss.
  • Page 149 TIA Safety Information The following is the complete TIA Safety Information for wireless handheld devices. Exposure to Radio Frequency Signal Your wireless handheld portable device is a low power radio transmitter and receiver. When ON, it receives and sends out Radio Frequency (RF) signals. In August, 1996, the Federal Communications Commissions (FCC) adopted RF exposure guidelines with safety levels for handheld wireless devices.
  • Page 150 when the device is turned ON; • Should not carry the device in a breast pocket; • Should use the ear opposite the pacemaker to minimize the potential for interference; • Should turn the device OFF immediately if there is any reason to suspect that interference is taking place.
  • Page 151 Blasting Areas To avoid interfering with blasting operations, turn your device OFF when in a “blasting area” or in areas posted: “Turn off two-way radio. ” Obey all signs and instructions. Potentially Explosive Atmosphere Turn your device OFF when in any area with a potentially explosive atmosphere and obey all signs and instructions.
  • Page 152 • Only use the device with an LG charging system that has been qualified with the device, per CTIA Certification Requirements for Battery System Compliance to IEEE1725. Use of an unqualified charger may present a risk of fire, explosion, leakage, or other hazard.
  • Page 153 • Insert the battery charger vertically into the wall power socket. • Only use the LG-approved battery charger. Otherwise, you may cause serious damage to your device. • Use the correct adapter for your device when using the battery charger abroad.
  • Page 154 Your device has an internal battery. For your safety, do not remove the battery incorporated in the product. If you need to replace the battery, take it to the nearest authorized LG Electronics service point or dealer for assistance. •...
  • Page 155 Using the device in proximity to receiving equipment (i.e., TV or radio) may cause interference to the device. • Do not immerse your device in water, liquid chemicals, or expose to high humidity. Immediately, take it to an LG Authorized Service Center. • Do not paint your device. •...
  • Page 156 • Use accessories, such as earphones and headsets, with caution. Ensure that cables are tucked away safely. • Please ensure that the product does not get in contact with liquid. Do not use or recharge the product if it is wet. Once the product becomes wet, the liquid damage indicator changes color.
  • Page 157 has urged the wireless device industry to take a number of steps, including the following: • Support needed research into possible biological effects of RF of the type emitted by wireless devices; • Design wireless devices in a way that minimizes any RF exposure to the user that is not necessary for device function;...
  • Page 158 device is located at greater distances from the user, the exposure to RF is drastically lower because a person’ s RF exposure decreases rapidly with increasing distance from the source. The so-called “cordless devices, ” which have a base unit connected to the telephone wiring in a house, typically operate at far lower power levels, and thus produce RF exposures far below the FCC safety limits.
  • Page 159 agent and the time tumors develop — if they do — may be many, many years. The interpretation of epidemiological studies is hampered by difficulties in measuring actual RF exposure during day-to-day use of wireless devices. Many factors affect this measurement, such as the angle at which the device is held, or which model of device is used.
  • Page 160 Radiation Protection and Measurement. The exposure limit takes into consideration the body’ s ability to remove heat from the tissues that absorb energy from the wireless device and is set well below levels known to have effects. Manufacturers of wireless devices must report the RF exposure level for each model of device to the FCC.
  • Page 161 wireless device connected to a remote antenna. Again, the scientific data does not demonstrate that wireless devices are harmful. But if you are concerned about the RF exposure from these products, you can use measures like those described above to reduce your RF exposure from wireless device use. 10.
  • Page 162 The FDA continues to monitor the use of wireless devices for possible interactions with other medical devices. Should harmful interference be found to occur, the FDA will conduct testing to assess the interference and work to resolve the problem. 12. Where can I find additional information? For additional information, please refer to the following resources: FDA web page on wireless devices http://www.fda.gov/Radiation-EmittingProducts/...
  • Page 163 features most devices offer, including automatic redial and memory. Also, work to memorize the device keypad so you can use the speed dial function without taking your attention off the road. 2. When available, use a hands-free device. A number of hands-free wireless device accessories are readily available today.
  • Page 164 9. Use your wireless device to help others in emergencies. Your wireless device provides you a perfect opportunity to be a “Good Samaritan” in your community. If you see an auto accident, crime in progress or other serious emergency where lives are in danger, call 911 or another local emergency number, as you would want others to do for you.
  • Page 165 LIMITED WARRANTY STATEMENT...
  • Page 166 AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW. Should your LG Mobile Phone (“Product”) fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product.
  • Page 167 LG will not re-install or back-up any data, applications, or software that you have added to your Product. It is therefore recommended that you back-up any such data or information prior to sending the Product to LG to avoid permanent loss of such information You shall bear the cost of shipping the Product to LG Customer Service.
  • Page 168 Call 1-800-793-8896 and select the appropriate option from the menu. Or visit our website at http://www.lg.com . Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813 ATTN: CIC – Mobile Handsets DO NOT RETURN YOUR PRODUCT TO THE ABOVE ADDRESS. Please call or write for procedures for obtaining warranty service.
  • Page 169 Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics U.S.A., Inc. Attn: Legal Department- Arbitration 1000 Sylvan Avenue Englewood Cliffs, NJ 07632.
  • Page 170 AAA in the manner described in the AAA Rules. You must also send a copy of your written demand to LG at LG Electronics, U.S.A., Inc. Attn: Legal Department- Arbitration 1000 Sylvan Avenue Englewood Cliffs, NJ 07632.
  • Page 171 LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’ s purchase of the product by either: (i) sending an e-mail to optout@lge.com , with the subject line: “Arbitration Opt Out”...

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