Frequently Asked Questions
Q: I find the chair is too intense to be comfortable. What can I do?
A: Your body needs to become acclimated to therapeutic massage. To be effective, the massage techniques
must compress the tissue in your body. We recommend the following steps to help get started. Then over
time as your body acclimates you can increase the intensity by reducing the layers between you and the
chair.
1. Use the neck pillow and shoulder pad to reduce upper body intensity.
2. Press MENU button on remote control. Select Air Massage from Menu display, use the up or down
button to navigate to Air Intensity, press right button, then use the up or down button to navigate to
level 1. Press OK to select.
- If a specific airbag is too intense, turn off full body and turn on only the airbags you want.
3. Adjust the recline on the remote. More upright will be less intense. Zero Gravity will be more intense.
Q: I'm not a foot massage person, what should I do?
A: Turn off foot rollers, Press MENU button on remote control. Select Manual Program from Menu display,
then use the up or down to navigate to Foot Rollers, press right button, then use the up or down button to
select Off. Press OK button to confirm. Alternatively, press the foot roller button on the remote control.
You may also want to turn off the Legs, or Feet airbags or reduce the air intensity to level 1.
Q: My chair is not performing as expected. What should I do?
A: Your RockerTech massage chair is an amazing combination of programming and robotics. On occasion
the chair just may need to be rebooted. To do this power down the chair and unplug from the wall for 5
minutes then plug back in and power back up to see if it self-healed. If you are still having an issue, give
RockerTech a call at 603-910-5000.
Specifications
6"
27
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