Panasonic Toughbook CF-19KHRAG2M Operating Instructions Manual page 28

Troubleshooting (Basic)
Touch Pad / Touchscreen (only for model with touchscreen)/Dual Touch (only for model with dual touch)
The cursor does not work.
Cannot input using the touch
pad.
<Only for model with touch-
screen>
Cannot input using the
touchscreen.
Cannot point the correct
position using the included
stylus/digitizer pen.
Reference Manual
The Reference Manual is
not displayed.
Others
No response.
Cannot enter characters cor-
rectly.
28
When using the external mouse, connect it correctly.
Restart the computer using the keyboard.
Press and press
Press , U , and R to select [Restart].
If the computer does not respond to keyboard commands, read "No response"
( below).
Set [Touch Pad] to [Enable] in the [Main] menu of the Setup Utility.
The drivers for some mice may disable the touch pad. Check your mouse's operating
instructions.
Set [Touchscreen Mode] to [Auto] or [Tablet] in the [Main] menu of the Setup Utility.
Set [Touchscreen Mode] to [Auto] or [Touchscreen Mode] in the [Main] menu of the
Setup Utility.
<Only for model with touchscreen>
Perform the touchscreen calibration (
<Only for model with dual touch>
Perform the digitizer calibration and Touchscreen calibration (
Use the included digitizer pen.
On the Windows logon screen or the Welcome screen, you may not be able to point the
correct position using the included digitizer pen. Use the keyboard or the touch pad to
log on.
Install Adobe Reader.
<For localized OS model>
A Log on to Windows as an administrator.
B Click (Start) and input "c:\util\reader\setup.exe" in [Start Search] then press
Enter
.
C Update Adobe Reader to its latest version.
If your computer is connected to the internet, start up Adobe Reader and click Help] -
[Check for Updates...].
B Click [start] - [Run], input "c:\util\reader\
C Update Adobe Reader to its latest version.
If your computer is connected to the internet, start up Adobe Reader and click [Help]
- [Check for updates now].
<For MUI OS model>
page 15
Ctrl Shift Esc
Press + +
that is not responding.
An input screen (e.g., password input screen at startup) may be hidden behind another
Alt Tab
window. Press +
Slide the power switch for four seconds or longer to shut down the computer, and then
slide the power switch to turn it on. If the application program does not work normally,
uninstall and reinstall the program. To uninstall,
click (Start) - [Control Panel] - [Uninstall a program].
click [start] - [Control Panel] - [Add or Remove Programs].
Select the same language setting for Windows and the internal keyboard (
three times, and press to select [Restart] and press
page 16).
setup .exe", then click [OK].
to open Task Manager and close the software application
to check.
.
Enter
page 16).
page 15).