Carrier DHMVHA Service Manual

Carrier DHMVHA Service Manual

High wall heat pump ductless system

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DHMVHA
High Wall Ductless System
Sizes 09 to 24

TABLE OF CONTENTS

SAFETY CONSIDERATIONS ....................................................... 1
INTRODUCTION............................................................................ 1
MODEL NUMBER NOMENCLATURE ....................................... 2
DIMENSIONS ................................................................................. 3
CLEARANCES................................................................................ 3
ELECTRICAL DATA ..................................................................... 4
WIRING ........................................................................................... 4
CONNECTION DIAGRAMS ......................................................... 5
WIRING DIAGRAM....................................................................... 6
REFRIGERATION CYCLE DIAGRAM........................................ 7
REFRIGERANT LINES .................................................................. 7
ELECTRONIC FUNCTIONS ......................................................... 8
MULTI-FUNCTION BOARD INSTRUCTION ............................. 12
TROUBLESHOOTING................................................................... 13
INDOOR UNIT DIAGNOSTIC GUIDE......................................... 14
DIAGNOSIS AND SOLUTION...................................................... 15
APPENDICES.................................................................................. 39
DISASSEMBLY INSTRUCTIONS ................................................ 42

SAFETY CONSIDERATIONS

Installing, starting up, and servicing air-conditioning equipment can
be hazardous due to unit pressures, electrical components, and
equipment location (roofs, elevated structures, etc.).
Only trained, qualified installers and service mechanics should install,
start-up, and service this equipment.
Untrained personnel can perform basic maintenance functions such as
coil cleaning. All other operations should be performed by trained
service personnel only.
When working on the equipment, observe the precautions in the
literature and on tags, stickers, and labels attached to the equipment.
Follow all safety codes. Wear safety glasses and work gloves. Keep a
quenching cloth and fire extinguisher nearby when brazing. Use care
in handling, rigging, and setting bulky equipment.
Read this manual thoroughly and follow all the warnings or cautions
included in the literature and attached to the unit. Consult local
building codes and the National Electrical Code (NEC) for special
requirements.
Recognize safety information. This is the safety-alert symbol
When you see this symbol on the unit and in instructions or manuals,
be alert to the potential for personal injury. Understand these signal
words: DANGER, WARNING, and CAUTION.
Service Manual
These words are used with the safety-alert symbol. DANGER
identifies the most serious of hazards which will result in severe
PAGE
personal injury or death. WARNING signifies hazards which could
result in personal injury or death. CAUTION is used to identify
unsafe practices which may result in minor personal injury or product
and property damage. NOTE is used to highlight suggestions which
will result in enhanced installation, reliability, or operation.
ELECTRICAL SHOCK HAZARD
Failure to follow this warning could result in personal injury or death.
Before installing, modifying, or servicing the unit, the main electrical
disconnect switch must be in the OFF position. There may be more than 1
disconnect switch. Lock out and tag switch with a suitable warning label.
EQUIPMENT DAMAGE HAZARD
Failure to follow this caution may result in equipment damage or
improper operation.
Do not bury more than 36 in. (914 mm) of refrigerant pipe in the
ground. If any section of pipe is buried, there must be a 6 in. (152
mm) vertical rise to the valve connections on the outdoor units. If
more than the recommended length is buried, refrigerant may
migrate to the cooler buried section during the extended periods of
unit shutdown. This causes refrigerant slugging and could possibly
.

INTRODUCTION

This service manual provides the necessary information to service,
repair, and maintain the indoor units. This manual contains with data
required to troubleshoot. Use the TABLE OF CONTENTS to locate a
desired topic.
Specifications subject to change without notice.
WARNING
WARNING
EXPLOSION HAZARD
Failure to follow this warning could
result in death, serious personal injury,
and/or property damage.
Never use air or gases containing oxygen
for leak testing or operating refrigerant
compressors. Pressurized mixtures of air or
gases containing oxygen can lead to an
explosion.
CAUTION

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Summary of Contents for Carrier DHMVHA

  • Page 1: Table Of Contents

    DHMVHA High Wall Ductless System Sizes 09 to 24 Service Manual TABLE OF CONTENTS These words are used with the safety-alert symbol. DANGER identifies the most serious of hazards which will result in severe PAGE personal injury or death. WARNING signifies hazards which could SAFETY CONSIDERATIONS ............
  • Page 2: Model Number Nomenclature

    MODEL NUMBER NOMENCLATURE Table 1 —Indoor Unit Sizes DESCRIPTION KBTUH V-PH-HZ ID MODEL NO. DHMVHAQ09XA1 115-1-60 DHMVHAQ12XA1 DHMVHAQ09XA3 HIGH WALL HEAT PUMP DHMVHAQ12XA3 208/230-1-60 DHMVHAQ18XA3 DHMVHAQ24XA3 10001 Week of Manufacture Sequential Serial Number Year of Manufacture V = ALL MODELS Use of the AHRI Certified TM Mark indicates a manufacturer’s...
  • Page 3: Dimensions

    DIMENSIONS Table 2 — Dimensions HIGH WALL UNIT SIZE (VOLTAGE) (115V) (115V) (208/230V) (208/230V) (208/230V) (208/230V) Dimensions Height (H) In/ (mm) 11.22(285) 11.22(285) 11.22(285) 11.22(285) 11.89(302) 12.80(325) Width (W) In/ (mm) 28.15(715) 31.69(805) 31.69(805) 31.69(805) 37.68(957) 40.87(1,038) Depth (D) In/ (mm) 7.68(195) 7.68(195) 7.68(195)
  • Page 4: Electrical Data

    ELECTRICAL DATA Table 3 — Electrical Data INDOOR FAN HIGH WALL UNIT SIZE MAX FUSE CB AMP V-PH-HZ 0.02 115-1-60 0.02 Refer to outdoor unit installation instructions – 0.027 HEAT PUMP MODELS Indoor unit powered by the outdoor unit 0.027 208/230-1-60 0.037 0.45...
  • Page 5: Connection Diagrams

    CONNECTION DIAGRAMS Fig. 3 — Connection Diagram 115V Fig. 4 — Connection Diagram 208-230V NOTES: 1. Do not use a thermostat wire for any connection between the indoor and outdoor units. 2. All connections between the indoor and outdoor units must adhere to the connections shown in Figures 3 and 4. The connections are polarity sensitive and improper wiring will result in a fault code.
  • Page 6: Wiring Diagram

    WIRING DIAGRAM Sizes 09K to 24K HORIZONTAL Note1:COMPONENT IN SWING MOTOR DASH LINE IS OPTIONAL MAGNET RING OR FIEL D WIRING. 5(10) CN19 CN13 CN12 OUTPUT:12VDC OUTPUT:230VAC SWITCH BOARD CN29 CN701 L-OUT L-IN BLUE(BLACK) MAIN CONTROL BOARD INDOOR COIL OUTLET YELLOW TEMP.
  • Page 7: Refrigeration Cycle Diagram

    REFRIGERATION CYCLE DIAGRAM CHECK VALVE LIQUID SIDE (Heating Model only) WAY VALVE CAPILLARY TUBE HEAT HEAT EXCHANGE EXCHANGE (EVAPORATOR) (CONDENSER) T1 Room temp. sensor T2 Evaporator temp. sensor GAS SIDE WAY VALVE WAY VALVE ACCUMULATOR COOLING COMPRESSOR HEATING Fig. 6 — Heat Pumps REFRIGERANT LINES IMPORTANT: Both refrigerant lines must be insulated separately.
  • Page 8: Electronic Functions

    ELECTRONIC FUNCTIONS The AUTO fan is controlled by the rules shown in Fig. 9. Main Protection When the indoor fan speed remains too low (300RPM) for a certain amount of time, the unit stops and the LED displays the failure. Indoor Fan Delayed Open Function When the unit starts up, the louver becomes active immediately and the indoor fan opens 7 seconds later.
  • Page 9 DEFROST Mode Outdoor Fan The outdoor fan operates the same when the unit is in the COOLING The unit enters the DEFROST mode according to the T3 temperature mode. value and the T3 temperature change value range plus the compressor running time.
  • Page 10 Refrigerant Leak Detection Active Clean (For heat pump models which are provided with this function) With this new technology, the display area displays “EC” when the outdoor unit detects a refrigerant leak. This function is only active in the After running in the COOLING or DRYING mode, if the user presses COOLING mode.
  • Page 11 Point Check Function Press the remote control’s LED display or LED or MUTE three times, and then press AIR DIRECTION or SWING three times in ten seconds: the buzzer rings for two seconds. The unit enters the information enquiry status. Press the LED DISPLAY or AIR DIRECTION to check the next or previous item’s information.
  • Page 12: Multi-Function Board Instruction

    MULTI-FUNCTION BOARD INSTRUCTION Function The multi-function board receives a 4-cored wired controller signal and the CP remote on-off signal (ON-OFF command signal). Next, the board converts the signal to a communication signal and sends the signal to the main control board. The multi-function board can output the alarm signal. CP Remote ON-OFF For the CP command, closed indicates the remote on-off control signal is OFF.
  • Page 13: Troubleshooting

    TROUBLESHOOTING Electrolytic Capacitors (HIGH VOLTAGE! CAUTION!) Fig. 14 — Electrolytic Capacitors For other models, please connect the discharge resistance (approximately 100  40W) or a soldering iron (plug) between the +, - terminals of the electrolytic capacitor on the other side of the outdoor PCB. Fig.
  • Page 14: Indoor Unit Diagnostic Guide

    INDOOR UNIT DIAGNOSTIC GUIDE Table 10 — Indoor Unit Diagnostic Guide RUNNING LAMP TIMER LAMP DISPLAY ERROR INFORMATION SOLUTION Defrost Self clean Filter cleaning reminder (power on display for 15 seconds) Active clean (for some series) Filter replacement reminder (power on display for 15 seconds) Heating in room temperature under 8°C &...
  • Page 15: Diagnosis And Solution

    DIAGNOSIS AND SOLUTION EEPROM Parameter Error (EH00/EH0A) Error Code EH00/EH0A Malfunction decision conditions Indoor or outdoor PCB main chip does not receive feedback from the EEPROM chip Installation mistake Supposed causes PCB Faulty Troubleshooting Power off the unit and wait three minutes. Error code The unit is OK returns?
  • Page 16 DIAGNOSIS AND SOLUTION (CONT.) Indoor / Outdoor Unit Communication (EL01) Error Code EL01 Indoor unit does not receive feedback from the outdoor unit for 110 seconds and this issue occurs four Malfunction decision conditions times continuously Wiring mistake Supposed causes Indoor or outdoor PCB Faulty Troubleshooting Power off and wait 2 minutes.
  • Page 17 DIAGNOSIS AND SOLUTION (CONT.) Fig. 18 — Test the DC Voltage Use a multimeter to test the DC voltage between the outdoor unit’s L2 and S ports. The red pin of the multimeter connects with the L2 port while the black pin connects to the S port.
  • Page 18 DIAGNOSIS AND SOLUTION (CONT.) Zero Crossing Detection Error (EL02) Error Code EL02 When the PCB does not receive a zero crossing signal feedback for 4 minutes or the zero crossing signal Malfunction decision conditions time interval is abnormal. Connection mistake Supposed causes PCB Faulty Troubleshooting...
  • Page 19 DIAGNOSIS AND SOLUTION (CONT.) Fan Speed is Operating Outside of the Normal Range (EH03) Error Code EH03 When the indoor fan speed remains too low (300RPM) for a certain period of time, the unit stops and the Malfunction decision conditions LED displays the failure.
  • Page 20 Index 1. Indoor or Outdoor DC Fan Motor (control chip is in the fan motor) Power on and when the unit is in standby, measure the voltage of pin1-pin3, pin4-pin3 in the fan motor connector. If the voltage value is not within the range shown in Table 12 or Table 13, the PCB has malfunctioned and needs to be replaced.
  • Page 21 DIAGNOSIS AND SOLUTION (CONT.) Outdoor EEPROM Parameter Error or Compressor Driven Chip EEPROM parameter (EC51) Error Code EC51 Malfunction decision conditions Outdoor PCB main chip does not receive feedback from EEPROM chip or compressor driven chip. Supposed causes Outdoor Troubleshooting Shut off the power supply and turn it on 2 minutes later.
  • Page 22 DIAGNOSIS AND SOLUTION (CONT.) Open Circuit or Short Circuit of Temperature Sensor (EC52/53/54/56/EH60/61) Error Code EC52/53/54/56/EH60/61 Malfunction decision conditions If the sampling voltage is lower than 0.06V or higher than 4.94V, the LED displays the failure. Wiring mistake Supposed causes Sensor faulty PCB faulty Troubleshooting...
  • Page 23 DIAGNOSIS AND SOLUTION (CONT.) The Outdoor Fan Speed is Operating Outside of Normal Range (EC07) Error Code EC07 When the outdoor fan speed runs too low or too high for a certain time, the LED displays the failure code Malfunction decision conditions and the AC turns off.
  • Page 24 Index: 1. Outdoor DC Fan Motor (control chip is in outdoor PCB) Release the UVW connector. Measure the resistance of U-V, U-W, V-W. If the resistance is not equal to each other, the fan motor is faulty and needs to be replaced. Otherwise the PCB is faulty and needs to be replaced. 2.
  • Page 25 DIAGNOSIS AND SOLUTION (CONT.) Indoor PCB/Display Board Communication Error ( ) Error Code Malfunction decision conditions The indoor PCB does not receive feedback from the display board. Communication wire Supposed causes Indoor PCB Display board Troubleshooting Power off. Wait 2 minutes then restart the unit.
  • Page 26 DIAGNOSIS AND SOLUTION (CONT.) Refrigerant Leakage Detection (EL0C) Error Code EL0C Define the evaporator coil temp.T2 of the compressor. It starts running in Tcool. At first, 5 minutes after the Malfunction decision conditions compressor starts up, if T2<Tcool - 35.6°F (Tcool-2°C) does not run for 4 seconds and this situation occurs three times, the display area displays “EC”...
  • Page 27 DIAGNOSIS AND SOLUTION (CONT.) Overload Current Protection (PC08) Error Code PC08 Malfunction decision conditions An abnormal current rise is detected by checking the specified current detection circuit. Power supply problems System blockage Supposed causes PCB faulty Wiring mistake Compressor malfunction Troubleshooting Stop the unit.
  • Page 28 DIAGNOSIS AND SOLUTION (CONT.) IPM Malfunction or IGBT Over-strong Current Protection (PC00) Error Code PC00 When the voltage signal, that the IPM sends to the compressor drive chip is abnormal, the display LED Malfunction decision conditions displays P0 and the unit turns off. Wiring mistake IPM malfunction Supposed causes...
  • Page 29 Fig. 24 — P-U Fig. 25 — P-V Manufacturer reserves the right to change, at any time, specifications and designs without notice and without obligations.
  • Page 30 Fig. 26 — P-W Fig. 27 — N-U Manufacturer reserves the right to change, at any time, specifications and designs without notice and without obligations.
  • Page 31 Fig. 28 — N-V Fig. 29 — N-W Manufacturer reserves the right to change, at any time, specifications and designs without notice and without obligations.
  • Page 32 DIAGNOSIS AND SOLUTION (CONT.) Over voltage or Too Low Voltage Protection (PC01) Error Code PC01 Malfunction decision conditions An abnormal voltage rise or drop is detected by checking the specified voltage detection circuit. Power supply functions Supposed causes System leakage or block PCB faulty Troubleshooting Stop the unit.
  • Page 33 DIAGNOSIS AND SOLUTION (CONT.) NOTE: Measure the DC voltage between ports P and N (the normal value should be around 310V). High Temperature Protection of Compressor Top (PC02) Error Code PC02 Malfunction decision conditions If the sampling voltage is not 5V, the LED displays the failure. Power supply functions Supposed causes System leakage or block...
  • Page 34 DIAGNOSIS AND SOLUTION (CONT.) Inverter Compressor Drive Error (PC04) Error Code PC04 An abnormal inverter compressor drive is detected by a special detection circuit, including communication Malfunction decision conditions signal detection, voltage detection, compressor rotation speed signal detection, etc. Wiring mistake IPM malfunction Supposed causes Outdoor fan assembly faulty...
  • Page 35 Main Parts Check Temperature Sensor Checking Disconnect the temperature sensor from the PCB, measure the resistance value with a tester. Fig. 31 —Tester Temperature Sensors Room temp.(T1) sensor, Indoor coil temp.(T2) sensor, Outdoor coil temp.(T3) sensor, Outdoor ambient temp.(T4) sensor, Compressor discharge temp.(T5) sensor.
  • Page 36 DIAGNOSIS AND SOLUTION (CONT.) Communication Error Between the Outdoor Main Chip and Compressor (PC40) Error Code PC40 Malfunction decision conditions The main chip cannot detect the compressor driven chip Outdoor PCB Supposed causes Electric control box Troubleshooting Shut off the power supply and turn it on 2 minutes later.
  • Page 37 DIAGNOSIS AND SOLUTION (CONT.) Low pressure protection (PC03) Error Code PC03 The outdoor pressure switch cuts off the system because low pressure is lower than 0.13 MPa and the Malfunction decision conditions LED displays the failure code. Connection wires Outdoor PCB Supposed causes Low Pressure protector Refrigerant...
  • Page 38 DIAGNOSIS AND SOLUTION (CONT.) Indoor units mode conflict (match with multi outdoor unit) Error Code Malfunction decision conditions The indoor units cannot work cooling mode and heating at same time. Heating mode has a priority. Indoor unit A is operating in the COOLING or FAN mode, and the indoor unit (B) is set to the HEATING mode, therefore unit A powers off and unit B begins operating in the HEATING mode.
  • Page 39: Appendices

    APPENDICES Appendix 1 ° Table 16 — Temperature Sensor Resistance Value Table for T1, T2, T3, T4 ( C--K) °C °F °C °F °C °F °C ° F K OHM K OHM K OHM K OHM 115.266 12.6431 2.35774 0.62973 108.146 12.0561 2.27249...
  • Page 40 Appendix 2 ° Table 17 — Temperature Sensor Resistance Value Table for T5 ( C--K) ° C ° F ° C ° F ° C ° F ° C ° F K Ohm K Ohm K Ohm K Ohm 542.7 68.66 13.59 3.702...
  • Page 41 Appendix 3 Table 18 — Celsius to Fahrenheit ° C ° F ° C ° F ° C ° F ° C ° F ° C ° F 69.8 123.8 179.6 235.4 24.8 71.6 125.6 181.4 237.2 26.6 73.4 127.4 183.2 28.4 75.2...
  • Page 42: Disassembly Instructions

    DISASSEMBLY INSTRUCTIONS NOTE: This section is for reference, the photos may differ slightly from the actual unit. Procedure Illustration 1) Hold the front panel by the tabs on Front Panel both sides and lift to remove. 2) Push up the bottom of the air filter, and then pull down to remove.
  • Page 43 DISASSEMBLY INSTRUCTIONS (CONT.) Procedure Illustration 3) Open the horizontal louver and push the hook towards the left to open. Horizontal Louver Hook 4) Bend the horizontal louver slightly with both hands to loosen the hooks, then remove the horizontal louver. Hook Manufacturer reserves the right to change, at any time, specifications and designs without notice and without obligations.
  • Page 44 DISASSEMBLY INSTRUCTIONS (CONT.) Procedure Illustration 5) Remove 1 screw and then remove the electrical cover. 6) Disconnect the connector for the display board. 7) Remove the display board. Manufacturer reserves the right to change, at any time, specifications and designs without notice and without obligations.
  • Page 45 DISASSEMBLY INSTRUCTIONS (CONT.) Procedure Illustration 8) Open the screw caps(2) and remove the screws. 9) Release the 4 hooks. 10) Release the seven hooks in the back. Hooks Manufacturer reserves the right to change, at any time, specifications and designs without notice and without obligations.
  • Page 46 DISASSEMBLY INSTRUCTIONS (CONT.) Procedure Illustration 11) Pull out the panel frame while pushing the hook through the clearance between the panel frame and the heat exchanger. Panel Frame Manufacturer reserves the right to change, at any time, specifications and designs without notice and without obligations.
  • Page 47 DISASSEMBLY INSTRUCTIONS (CONT.) Electrical Parts Procedure Illustration 1) Remove the screw and then remove the electronic box cover and the terminal cover. Electronic Cover Screw 2) Pull out the room temperature sensor (T1) and the coil temperature sensor T1 Sensor (T2.
  • Page 48 DISASSEMBLY INSTRUCTIONS (CONT.) Procedure Illustration 4) Remove the screw. 5) Pull out the Electrical control box along the direction indicated in the image. Screw Electronic Box Swing Motor Applicable to AC Motor Only Indoor Fan Motor 6) Disconnect the wires. Then remove the electronic main board.
  • Page 49 DISASSEMBLY INSTRUCTIONS (CONT.) Procedure Illustration 7) Remove the screw, then remove the fan motor capacitor. Fan Motor Capacitor Manufacturer reserves the right to change, at any time, specifications and designs without notice and without obligations.
  • Page 50 DISASSEMBLY INSTRUCTIONS (CONT.) NOTE: Remove the front panel and electrical parts before disassembling the evaporator. Procedure Illustration 1) Disassemble the pipe holder located at the rear of the unit. Pipe Holder 2) Remove the screws on the evaporator located at the fixed plate. Screws 3) Remove the two screws on the evaporator located at the base of the bearing side.
  • Page 51 DISASSEMBLY INSTRUCTIONS (CONT.) Procedure Illustration 4) Pull out the evaporator. Evaporator Manufacturer reserves the right to change, at any time, specifications and designs without notice and without obligations.
  • Page 52 DISASSEMBLY INSTRUCTIONS (CONT.) Note: Remove the front panel, electrical parts and evaporator before disassembling fan motor and fan. Procedure Illustration 1) Remove the two screws and remove the fan motor board. Screws 2) Remove the bearing sleeve. 3) Remove the screw. 4) Pull out the fan motor and fan assembly from the side.
  • Page 53 DISASSEMBLY INSTRUCTIONS (CONT.) Procedure Illustration 5) Remove the two screws, then remove the stepping motor. Stepping Motor Manufacturer reserves the right to change, at any time, specifications and designs without notice and without obligations.
  • Page 54 © 2021 Carrier. All rights reserved. Edition Date: 05/21 Catalog No: SG-DHMVHA-01 A Carrier company Replaces: NEW Manufacturer reserves the right to change, at any time, specifications and designs without notice and without obligations.

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