Panasonic Toughbook CF-18FDAZXVM Operating Instructions Manual page 34

Dealing with Problems
Touch Pad / Digitizer
The cursor cannot be con-
trolled properly
The cursor does not move in
scrolling area of the touch
pad
Unable to input using the
touch pad
Unable to use the digitizer
function
Display Rotation
The display is not rotated
automatically by switching
from Laptop mode to Tab-
let mode, or vice versa
The display fails to rotate
even when the rotation but-
ton is pressed
When the screensaver starts
while the display is rotated,
nothing is displayed on the
screen
Reference Manual
The Reference Manual is
not displayed
Fast User Switching Function
Some applications may not
work properly
34
(Summary)
If you are using an external mouse, ensure that the external mouse has been connected
correctly.
Restart the computer by using the keyboard (Press
R ).
If the computer does not respond to keyboard commands, read "No response"
( page 35).
When the Microsoft IntelliMouse™ Wheel mode or the original mode is set for the touch
®
pad, only scroll operations are possible for the right part or bottom part of the touch pad.
In this case, cursor operations are possible by using the work surface excluding the right
part or bottom part. When no mode is set, the entire surface of the touch pad can be used
for cursor operations.
Has the Setup Utility been used to set [Touch Pad] to [Enable]?
When external mouse drivers are installed (e.g., Intellimouse), the touch pad may not be
used.
Has the touch pad driver been properly installed?
Has the Setup Utility been used to set [Digitizer] to [Enable]?
You can use only the pen included with the computer to use the digitizer function.
It is necessary to perform [Calibration] to point correctly with the pen included with the
computer.
Confirm that the default angle of each mode is correctly set. (
Do not switch from Laptop mode to Tablet mode, or vice versa, while Windows is in the
process of switching users with the Fast User Switching function.
Close the applications which are open.
Some screensaver types do not display anything on the screen for the first minute or so.
Try changing the screensaver type.
Is Adobe Reader installed?
If you have uninstalled Adobe Reader, install using the following procedures.
1 Select [start] - [Run], input [c:\util\reader\AdbeRdr60_enu_full.exe], then select [OK].
Install Adobe Reader by following the instructions on the screen.
2 Update Adobe Reader to its latest version.
If your computer is connected to the Internet, start up Adobe Reader and select [Help]
- [Update].
If your computer is not connected to the Internet, select [start] - [Run], input
[c:\util\reader\Acro-Reader_6.0.2_Update.exe], then select [OK].
When switching to a different user with the Fast User Switching function, the following
problems may occur.
• Some applications may not work properly.
• Key combinations with the Fn key may not work.
• It may not be possible to set the settings of the display.
• <Only for models with wireless LAN>
Wireless LAN may not work.
In this case, log off all users without using Fast User Switching function, and try the
operation once more. If the problem persists, restart the computer.
, U , and select [Restart] with
"Display Rotation")