Panasonic CF-S10CDHZ1M Operating Instructions Manual page 26

Troubleshooting (Basic)
Display
The screen is disordered.
The external display does
not work normally.
Battery
The battery indicator is
lights red.
The battery indicator is
blinking.
The battery indicator is
flashing.
Touch Pad
The cursor does not work.
Cannot input using the
touch pad.
Reference Manual
The Reference Manual is not
displayed.
Others
No response.
The computer does not rec-
ognize the CD/DVD drive.
Cannot enter characters correctly.
26
Changing the number of display colors and resolution may affect the screen. Restart the computer.
The refresh rate of the internal LCD may be 40 Hz. Change the refresh rate of the internal LCD.
A Right-click on the desktop, and click [Graphics Properties].
B Click [OK].
C If [Refresh Rate] of the Notebook is [40 Hz], change to [60 Hz] and click [OK].
If the external display does not support the power saving function, it may not work nor-
mally when the computer enters the power saving mode. Turn off the external display.
The battery level is very low (the charge is approx. 9% or less).
Connect the AC adaptor. You can use the computer when the indicator light is orange. If
you do not have an AC adaptor, save your data and power off your computer. After
replacing the battery pack with a fully charged one, turn your computer on again.
If blinking red:
Quickly save your data and power off your computer. Remove the battery pack and dis-
connect the AC adaptor, then connect them again. If the problem persists, contact your
technical support office. The battery pack or charging circuit may be defective.
If blinking orange:
• Battery cannot be recharged temporarily because the internal temperature of the battery
pack is outside the acceptable temperature range for recharging. Your computer can be used
normally in this state. Once the range requirement is satisfied, charging begins automatically.
• Software applications and peripheral devices (USB devices, etc.) are consuming too
much power. Exit the software applications currently running, and remove all peripher-
als. Once the range requirement is satisfied, charging begins automatically.
The battery is recharging.
If [Battery Charging Indicator] in [Main] menu of the Setup Utility is set to [Flashing], the
indicator will alternately become lighter and darker.
When using the external mouse, connect it correctly.
Restart the computer by using the keyboard.
Press and press two times, and press
If the computer does not respond to keyboard commands, read "No response" (
Set [Touch Pad] to [Enabled] in the [Main] menu of the Setup Utility.
The drivers for some mice may disable the touch pad. Check your mouse's operating instructions.
Install Adobe Reader.
A Log on to Windows as an administrator.
B <For localized OS model>
Click (Start) and input "c:\util\reader\Setup.exe" in [Search programs and files]
Enter .
then press
<For MUI OS model>
Click (Start) and input the following in [Search programs and files] then click
[c:\util\reader\**\setup.exe]
•**" depends on the language.
English : m, French : f, Chinese (Simplified) : sc
C Update Adobe Reader to its latest version.
D If your computer is connected to the internet, start up Adobe Reader and click [Help] -
[Check for Updates...].
Ctrl + Shift + Esc to open Task Manager and close the software application that
Press
is not responding.
An input screen (e.g., password input screen at startup) may be hidden behind another
Alt + Tab to check.
window. Press
Slide the power switch for four seconds or longer to shut down the computer, and then
slide the power switch to turn it on. If the application program does not work normally,
uninstall and reinstall the program. To uninstall, click
[Programs] - [Uninstall a program].
Restart the computer.
After the computer restarts, it may recognize a CD/DVD drive.
Select the same language setting for Windows and the internal keyboard (
to select [Restart] and press
(Start) - [Control Panel] -
Enter .
below).
Enter .
page 14).