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Related Manuals for LEGRAND neat NOVO IP
Summary of Contents for LEGRAND neat NOVO IP
- Page 1 User manual NOVO IP/4G NE41 15008-00 v3.0 TUNSTALL...
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Page 2: Table Of Contents
Table of Contents Safety Notes ................................ 4 Introduction ................................. 5 Overview ................................5 What’s in the box ............................5 Top / Bottom View ............................6 Buttons and LEDs ............................. 7 Buttons ................................ 7 Visual LED indications ............................8 LED L1-L3 Indications ........................... 8 LED L4 Indications ............................ - Page 3 Using the NOVO ..............................24 Alarm calls and alarm handling ........................24 Make an alarm call ............................ 24 Alarm calls to the Customer Care Centre ....................25 Cancel an alarm call ........................... 25 Maintenance and Cleaning ..........................26 Disposal and Recycling ............................26 Battery information ............................
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Page 4: Safety Notes
Safety Notes Read instructions prior to use. Always test the system per instructions prior to use. Always check the function of the product after making adjustments. This product may not be suitable for all persons and should not be a substitute for the routine visual monitoring protocol by a caregiver. -
Page 5: Introduction
Introduction The NOVO is a unit designed for the purpose of providing security and a sense of comfort and safety for the user. The unit is primarily designed for people living in their own residence or in nursing homes. Overview What’s in the box 1. -
Page 6: Top / Bottom View
Top / Bottom View The NOVO appears as in the picture below. The unit has been designed to make it as simple as possible to handle with maximum safety. The size of the plastic cover is: 128 x 180 x 65 mm. NOVO top view NOVO bottom view 1. -
Page 7: Buttons And Leds
Buttons and LEDs Buttons The NOVO unit has three distinct buttons located on the front cover. Button Colour Alarm button Reset button Green Extra button Yellow Alarm Button (B1) A user alarm can be activated by pressing the red Alarm button (B1). This button is also used in Control Mode and Service Menu. -
Page 8: Visual Led Indications
Extra Button (B3) The Extra button's (B3) default function is to toggle and indicate Home/Away. This button is also used in Control Mode, Service Menu. Visual LED indications Colour Position (seen as above) Green Leftmost LED in front Middle LED in front Yellow Rightmost LED in front Behind the Alarm button (B1) -
Page 9: Led L4 Indications
LED L4 Indications Ongoing call During an ongoing alarm call the unit will indicate “call in progress” if the alarm type is configured to allow visual indications. See Alarm button (L4) LED Indications table below. NB The unit can be configured to disable visual call indications when powered by backup battery. -
Page 10: Led L6 Indications
LED L6 Indications The following indications are made with the Extra button LED (L6). Status AC Mode Battery Mode Away mode 0.5s On / 4.5s Off Home mode Other The unit boot / start-up is a two-step process and is indicated as follows: 1. -
Page 11: Dial Tones In Speaker
Note that during the pre-call signal the alarm type can also allow the user to cancel the alarm event by pressing the Reset button (B2). If the alarm type is configured to play disconnection signal it will do so to confirm the action before returning to idle mode. -
Page 12: Connectors
Connectors NOVO with connector lid removed NOVO with battery lid removed The connectors are located in a well under the connector lid in the bottom of the speaker. Access the well by removing the connector lid. Connector # Purpose Type Ethernet RJ45 AC Power... -
Page 13: On/Off Button (Ps1)
On/Off button (PS1) The On/Off button (PS1) is not connected in series with the power source. This means that the processor (CPU) can control when the unit shall be powered on and off. The CPU can for instance shut off the unit to save the backup battery. Please note that it isn’t enough to disconnect the AC plug to shut off the unit. -
Page 14: Installation And Testing
Installation and testing Installing NOVO 1. If used, connect the network cable to the router/switch or equivalent and the network cable to the Ethernet connector (C1). 2. Connect the included AC adaptor to the wall socket. 3. Connect the AC adaptor’s Micro USB connector to the DC connector (C2). 4. -
Page 15: Checking Cellular Signal Strength
Checking Cellular Signal Strength Units that support 4G as carrier will perform Mobile coverage test during range test. It will measure the mobile signal strength every 2 seconds and indicate the signal strength with LEDs as shown below. Signal Very weak (a) Flash Flash Flash... -
Page 16: Connecting The External Antenna
Connecting the external antenna 1. If an external antenna is to be used, the plastic flange (marked in red in the illustration below) must be removed from the bottom cover. Remove the plastic flange if an external antenna is to be used 2. -
Page 17: Radio Transmitters
6. Place the cable between the small plastic “heels” to lead the antenna out of the cover. 7. Refit the bottom cover. 8. Refit the AC and finally the network cable and start up the unit. 9. Activate the external antenna in the Service Menu. -
Page 18: Testing The Installation
Testing the Installation Press the Alarm button (B1). A pre-call signal is played where-after NOVO IP starts dialling. During the pre-call signal it is possible to cancel the alarm by pressing the Reset button (B2). Mounting the NOVO There are two key holes for wall mounting the unit. The holes are designed to be used together with screws with a head diameter of 7-8 mm. -
Page 19: Control Mode And Service Menu
Control Mode and Service Menu NOVO IP is normally in Idle Mode, i.e. is not processing any user-initiated (e.g. user alarm) nor automatic event/action (e.g. test alarm). Control Mode and Service Menu are ways of easily configuring the unit. Control Mode functions Enter Control Mode by shortly pressing button PS1 when unit is in Idle mode. -
Page 20: Service Menu Functions
Service Menu functions Enter the Service Menu Enter Control Mode by shortly pressing button PS1 when unit is in Idle mode. When the unit is in Control Mode all LEDs L4-6 (i.e. B1-3) are lit. NB The unit returns automatically to Idle Mode after function execution or 5 seconds of inactivity. - Page 21 Add transmitters Enter Control Mode Whilst in Control Mode, press and hold button B3 (yellow button) for around 3 seconds until the unit announces “Add transmitters” NB When in Service Menu, LED4 (B1 red button) is lit and LED6 (B3 yellow button) blinks.
- Page 22 Remove a transmitter Enter Control Mode Whilst in Control Mode, press and hold button B3 (yellow button) for around 3 seconds until the unit announces “Add transmitters” NB When in Service Menu, LED4 (B1 red button) is lit and LED6 (B3 yellow button) blinks.
- Page 23 Check Home/Away/Passive function Enter Control Mode Whilst in Control Mode, press and hold button B3 (yellow button) for around 3 seconds until the unit announces “Add transmitters” NB When in Service Menu, LED4 (B1 red button) is lit and LED6 (B3 yellow button) blinks.
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Page 24: Using The Novo
Using the NOVO Alarm calls and alarm handling Any event in the NOVO that will result in the transmission of an alarm is an alarm event. Alarm events can be user initiated, e.g. pressing the Alarm button (B1). Alarm events can be initiated by the unit as a result of any kind of surveillance of the status of the unit, e.g. -
Page 25: Alarm Calls To The Customer Care Centre
logged to the Customer Care Centre is done without any visual or audible indication Environmental Sensors may contact the Customer Care Centre silently, but once connected, open up a full duplex speech path for the Care Consultant to speak and listen to provide assistive actions Technical status’... -
Page 26: Maintenance And Cleaning
Maintenance and Cleaning All parts in the NOVO IP kit can be cleaned with a mild soap solution and a damp cloth. Dry with a dry cloth. Strong chemicals, grease and other harsh substances must not be used when cleaning or handling the parts in the NOVO IP kit. -
Page 27: Battery Information
Battery information Battery lid screw (3) Battery compartment The pictures above display the internal battery compartments for the standard (A) and large (B) battery. The battery connector (C) is pictured as well. Description Standard capacity battery compartment Large capacity battery compartment Battery connector To open the battery lid, remove the cover screw (marked 3 in Picture 10). - Page 28 All batteries should be disposed of in accordance with the latest legislation. CAUTION: Do not ingest battery, chemical burn hazard. The pendant with this product contains a coin/button cell battery. If the coin/button cell battery is swallowed, it can cause severe internal burns in just 2 hours and can lead to death.
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Page 29: Troubleshooting
Troubleshooting Reset button Reset hole (RH) location The Reset button is accessible through the Reset hole (RH). To do a manual reset of the unit, bypassing On/Off button, carefully push a pin with a dull end through the hole until unit reboot. After a manual reset the unit will restore alarm and event queues as well as the previous Home/Away state and Presence/Ready state. -
Page 30: Mounting The Sim Card
Mounting the SIM card SIM Hatch (H1) location NOVO IP/4G only support micro SIM (3FFF). Insert SIM card into SIM slot 1. Power off the unit. 2. Open the SIM-hatch (H1). Note that the hatch should not be entirely removed. 3. -
Page 31: Technical Data
Technical Data Environment Temperature range: +5 - +55°C Do not damage the unit or its parts. If damaged, immediately contact authorized personnel. Do not expose to direct sunlight. Keep away from dust, moist and dirt. Do not drop, knock, twist or shake the device. ... -
Page 32: Contact Details
Contact Details New Zealand Australia Tunstall New Zealand Ltd Tunstall Australasia Pty Ltd Business No. 3502431 ABN 44 059 121 863 PO Box 13153 Locked Bag 1 Tauranga 3110 985 Kingsford Smith Drive NEW ZEALAND Eagle Farm QLD 4009 Telephone: 0800 488 678 Telephone: 1800 603 377 Fax: 07 571 2685 Fax: 1800 435 570...
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