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Data Service
When the TV has difficulties using Data Service, these steps may help resolve the problem.
Why am I getting on-screen messages when I haven't selected the Data
Service option?
If
Auto Run Data Service
is set to On, messages will automatically appear on the screen when you watch a broadcast
that supports the Data Service. If the broadcast doesn't support the Data Service, no messages will appear on the
screen.
If you do not wish to receive Data Service messages, disable
Auto Run Data
Service.
How do I hide Data Service messages?
If you do not wish to receive Data Service messages, set
Auto Run Data Service
to Off.
•
Menu
Settings
All Settings
Broadcasting
Expert Settings
Auto Run Data Service
How do I use the Data Service?
Enabling the
Auto Run Data Service
option automatically displays messages on the screen whenever you watch a
broadcast that supports the Data Service. You can press the corresponding buttons shown on the screen to access
additional features and functions offered by that broadcast.
What is an interactive service and how does it work?
Interactive services include viewer surveys, quizzes, ticket requests, product purchases, and other interactions
between the viewer and the TV station. Generally, you will need to set up an account with the broadcaster and log in
to the account in order to enjoy the interactive services they offer. Note that interactive services are only available
when your TV is connected to the Internet. In addition, T-Commerce requires that you have a certificate.
Copy your certificate from the computer to a USB device and connect that device to the TV. (Interactive services are
not being offered yet. The actual service launch date varies depending on the broadcaster.)
A message displays "Receiving" but no change happens.
This indicates an error has occurred while receiving data. An execution error message will also appear on the
screen. If this happens, try again.
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