Panasonic KX-TG6643B Operating Instructions Manual page 55

Problem
The 2nd caller's
information is not displayed
during an outside call.
Answering system
Problem
The unit does not record
new messages.
I cannot operate the
answering system.
I cannot operate the
answering system remotely.
For assistance, please visit http://www.panasonic.com/help
Cause/solution
R In order to use Caller ID, call waiting, or Call
Waiting Caller ID (CWID), you must first contact
your service provider/telephone company and
subscribe to the desired service.
After subscribing, you may need to contact your
service provider/telephone company again to
activate this specific service, even if you already
subscribed to both Caller ID and Call Waiting with
Caller ID services (CWID).
Cause/solution
R The answering system is turned off. Turn it on
(page 38).
R The message memory is full. Erase unnecessary
messages (page 40).
R The recording time is set to "Greeting only".
Change the setting (page 43).
R If you subscribe to a voice mail service, messages
are recorded by your service provider/telephone
company, not your telephone. Change the unit's
number of rings setting or contact your service
provider/telephone company (page 43).
R Someone is using the unit. Wait for the other user
to finish.
R A caller is leaving a message. Wait for the caller to
finish.
R The handset is too far from the base unit. Move
closer.
R The remote access code is not set. Set the remote
access code (page 41).
R You are entering the wrong remote access code. If
you have forgotten your remote access code,
enter the remote access code setting to check
your current code (page 41).
R Press each key firmly.
R The answering system is turned off. Turn it on
(page 42).
Useful Information
55