Panasonic KX-TG5761S Operating Instructions Manual page 65

Caller ID
Problem
The handset does not
display the caller's name
and/or phone number.
The handset or base unit
does not announce the
displayed caller names.
The caller list/incoming
phone numbers are not
edited automatically.
I cannot dial the phone
number edited in the
caller list.
For assistance, please visit http://www.panasonic.com/phonehelp
Cause/solution
L You have not subscribed to Caller ID service. Contact
your telephone service provider to subscribe.
L If your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless
telephone jack, disconnect the unit from the equipment
and plug the unit directly into the wall jack.
L If your unit is connected to a telephone line with DSL
service, we recommend connecting a noise filter
between the base unit and the telephone line jack.
Contact your DSL provider for details.
L The name display service may not be available in some
areas. Contact your telephone service provider for
details.
L Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
L The caller requested not to send caller information
(page 36).
L If a call is being transferred to you, the caller information
is not displayed.
L Generally, caller information is displayed from the 2nd
ring.
L The handset or base unit's ringer volume is turned off.
Adjust it (page 26, 45).
L The Talking Caller ID feature is turned off. Turn it on
(page 45).
L If the base unit and another handset are having an
intercom call, your handset does not announce caller
information.
L The Caller ID number auto edit feature is turned off.
Turn it on and try again (page 44).
L You need to call back the edited number to activate
Caller ID number auto edit.
L The phone number you dialed might have an incorrectly
edited pattern (for example, the long distance "1" or the
area code is missing). Edit the phone number with
another pattern (page 38).
Useful Information
65