BenQ XL2720T User Manual
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BenQ XL2720T User Manual

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XL2420T / XL2420TX
XL2720T
User Manual

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Summary of Contents for BenQ XL2720T

  • Page 1 XL2420T / XL2420TX XL2720T User Manual...

  • Page 2: Copyright

    Copyright Copyright © 2013 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.
  • Page 3 BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision with the ultimate goal to achieve a low-carbon society. Besides meeting international regulatory...

  • Page 4: Table Of Contents

    Viewing angle adjustment ........................22 Using the monitor wall mounting kit ....................23 Getting the most from your BenQ monitor ..............24 How to install the monitor on a new computer ................25 How to upgrade the monitor on an existing computer ..............26 How to install on Windows 8 system (selected models only) .............
  • Page 5 Need more help? ............................58...

  • Page 6: Getting Started

    Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor Monitor Stand Monitor Base S Switch (Swift Switch) Quick Start Guide...
  • Page 7 USB Cable Video Cable: D-Sub Video Cable: DVI-D Dual Link Video Cable: HDMI (Optional accessory, sold separately) Video Cable: DP (Optional accessory, sold separately) NVIDIA 3D Vision Kit (XL2420TX only) Protective cover Headphone hook (Pre-installed, can be removed) • Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region.

  • Page 8: Getting To Know Your Monitor

    Getting to know your monitor Front view 1. Infrared (IR) sensor (XL2420TX only) 2. Control buttons 3. Power button 4. Infrared (IR) emitter indicator Back view 5. AC Power Input jack 6. Cable management hole 7. Kensington lock slot 8. Headphone hook 9.
  • Page 9 10. S Switch socket 11. DisplayPort socket 12. D-Sub socket 13. DVI-D socket 14. HDMI socket x 2 15. USB port (upstream; connecting to the PC) 16. USB port (downstream; connecting to USB devices) 17. Headphone jack 18. USB port x 2 (downstream; connecting to USB devices) 19.

  • Page 10: How To Assemble Your Monitor Hardware

    How to assemble your monitor hardware • If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. • The following illustrations are for your reference only. Available input and output jacks may vary depending on the purchased model.
  • Page 11 ( Then push the lid back. Gently attempt to pull them back apart to check that they have properly engaged. (For XL2720T) XL2720T Lift up one end of the stand slightly to ensure a successful installation ( ).
  • Page 12 XL2720T Raise the thumbscrew lid ( ) and tighten the thumbscrew as illustrated ( ). Then push the lid back. Orient and align the stand arm with the monitor ), push them together until they click and lock into place ( Gently attempt to pull them back apart to check that they have properly engaged.
  • Page 13 You should position the monitor and angle the screen to minimize unwanted reflections from other light sources. 2. Connect the PC video cable Either Do not use both DVI-D cable and D-Sub cable on the same PC. The only case in which both cables can be used is if they are connected to two different PCs with appropriate video systems.
  • Page 14 To Connect the DP Cable Connect the plug of the DP cable to the monitor video socket. Connect the other end of the cable to the computer video socket. If there is more than one video transmission method available to you, you might want to take the picture quality of each video cable into consideration before making the connection.
  • Page 15 5. Connect the S Switch to the monitor. Connect the S Switch to the S Switch socket found on the back of the monitor. And place the S Switch next to your monitor base. You can place the S Switch either on the left or on the right of the monitor base.
  • Page 16 Turn on the monitor by pressing the power button on the monitor. Turn on the computer too, and follow the instructions in Getting the most from your BenQ monitor on page 24 to install the monitor software. To extend the service life of the product, we recommend that you use your computer's power management function.

  • Page 17: How To Detach The Stand And The Base

    How to detach the stand and the base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding, before laying the screen face down on a flat clean padded surface.
  • Page 18 Turn the stand clockwise so that the arrow on the bottom of the stand points to RISER UNLOCK ). And then detach the base from the stand (For XL2720T) XL2720T Raise the thumbscrew lid ( ) and release the thumbscrew as illustrated (...
  • Page 19 And then detach the base from the stand. XL2720T You can remove the headphone hook as illustrated. Keep the headphone hook somewhere safe. How to assemble your monitor hardware...

  • Page 20: Adjusting The Monitor Height

    Adjusting the monitor height To adjust the monitor height, hold both the left and the right sides of the monitor to lower the monitor or lift it up to the desired height. • Avoid placing hands on the upper or lower part of the height-adjustable stand or at the bottom of the monitor, as ascending or descending monitor might cause personal injuries.

  • Page 21: Rotating The Monitor

    Rotating the monitor 1. Pivot the display. Before rotating the monitor with a portrait viewing orientation, the display has to be rotated 90 degrees. Right-click the desktop and select from the popup menu. Select Screen resolution Portrait , and apply the setting. Orientation Depending on the operating system on your PC, different procedures should be followed to adjust the screen orientation.

  • Page 22: Viewing Angle Adjustment

    70° (left and right total) monitor swivel, and 130 mm monitor height. XL2420T / XL2420TX 130 mm (For XL2720T) You may position the screen to the desired angle with -5° to + 20° monitor tilt, 90° (left and right total) monitor swivel, and 140 mm monitor height. XL2720T...

  • Page 23: Using The Monitor Wall Mounting Kit

    Using the monitor wall mounting kit The back of your LCD monitor has a VESA standard mount with 100mm pattern, allowing the installation of a wall mount bracket. Before starting to install a monitor wall mounting kit, please read the precautions carefully. The maximum dimensions of the VESA mounting bracket compatible with your monitor are 125mm x 125mm.

  • Page 24: Getting The Most From Your Benq Monitor

    Getting the most from your BenQ monitor To gain the most benefit from your new BenQ color LCD flat screen monitor, you should install the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD-ROM. The circumstances under which you connect and install your BenQ LCD Monitor will determine which process you need to follow to successfully install the BenQ LCD Monitor driver software.

  • Page 25: How To Install The Monitor On A New Computer

    BenQ LCD Monitor is the first ever monitor to be connected to it. If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor connected to it (and has monitor driver software installed), you should not be following these instructions. You...

  • Page 26: How To Upgrade The Monitor On An Existing Computer

    The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows, however, as at the time of writing, BenQ has done no testing of this driver on other versions of Windows and cannot guarantee its operation on those systems.

  • Page 27: How To Install On Windows 8 System (Selected Models Only)

    5. Click the tab and the button. Driver Update Driver 6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer. 7. In the window, select the option Update Driver Software Browse my computer for driver software 8.

  • Page 28: How To Install On Windows 7 System

    5. Click the tab and the button. Driver Update Driver 6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer. 7. In the window, select the option Update Driver Software Browse my computer for driver software 8.

  • Page 29: How To Install On Windows Vista Systems

    5. Click the tab and the button. Driver Update Driver 6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer. 7. In the window, select the option Update Driver Software Browse my computer for driver software 8.

  • Page 30: How To Watch 3D Content On Your Monitor

    3D content can be transferred to XL2420TX through HDMI cable (version 1.3 or above) as well. Not all menu options are available for 3D playback. System requirements • BenQ LCD Monitor XL2420T / XL2420TX / XL2720T • Compatible 3D glasses • PC with Microsoft Windows Vista, Windows 7, or Windows 8 Operating System •...
  • Page 31 • Watching 3D content for a long period of time may increase health risks. For small children, the elderly, the pregnant women or people who have high blood pressure or other health concerns, consult a doctor before watching 3D content. Getting the most from your BenQ monitor...

  • Page 32: How To Adjust Your Monitor

    How to adjust your monitor The control panel All OSD (On Screen Display) menus can be accessed by the control keys. Name Description Control keys Accesses the functions or menu items displayed on the screen, right next to each key. Power key Turns the power on or off.

  • Page 33: The S Switch

    • Press and hold for 5 seconds to save the customized display settings Gamer 3 S Switch is designed for BenQ LCD Monitor XL2420T, XL2420TX, and XL2720T exclusively. Do not connect it to other devices with USB ports. How to adjust your monitor...

  • Page 34: Basic Menu Operation

    Basic menu operation You can use the OSD menu to adjust all the settings on your monitor. Picture Mode Display Mode Smart Scaling Menu Exit Picture Mode Display Mode Smart Scaling Menu Exit 1. Press any of the control keys. Alternatively, press the wheel or the return button on the S Switch.
  • Page 35 OSD icon OSD in hot key in main Function menu menu • By default, the key is the hot key for Custom Key 2 Display Mode To change the default settings, see Customizing the hot keys on page • For Down/Decrease adjustment. •...

  • Page 36: Initial Setup For Playing Games

    Initial setup for playing games You can optimize the monitor to enhance your gaming experience. You might want to start with the following settings. 1. Set the screen refresh rate to (120 Hz). 120 Hertz a. Right-click the desktop and select .
  • Page 37 b. Go to the setup menu in your game, and change the frame rate or screen refresh rate to 120 Hz. Refer to the Help document that came with your game for details. To check if the screen refresh rate has been changed, select from the hotkey menu Menu on your monitor, and go to...

  • Page 38: Picture Optimization

    If you wish, you can always adjust the screen geometric settings manually using geometry menu items. To assist you in this endeavour, BenQ has provided a screen test image utility which you can use to check for screen color, grayscale and line gradient display.

  • Page 39: Downloading More Game Modes Using Game Mode Loader

    Alternatively, press one of the game mode buttons (depending on your settings in Step 2) on S Switch to switch to the desired game mode quickly. BenQ offers more optimized game modes on the website. If you prefer to use these settings, refer to Downloading more game modes using Game Mode Loader on page...

  • Page 40: Using Smart Scaling

    1. Press any of the control keys, or the wheel, or the return button on the S Switch to bring up the hot key menu, and press to access the main menu. Menu 2. Go to Picture Advanced Display Mode 3.

  • Page 41: Navigating The Main Menu

    Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press any of the control keys, or the wheel, or the return button on the S Switch to bring up the hot key menu.

  • Page 42: Display Menu

    Display menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear.
  • Page 43 Item Function Range Adjusts the pixel clock phase timing to synchronize 0 to 63 Phase with the analog input video signal. See also: Picture optimization on page Not applicable to a digital input signal. Navigating the main menu...

  • Page 44: Picture Menu

    Picture menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. Mode: Photo Display Brightness...
  • Page 45 Item Function Range Brings out the dark shades by increasing the brightness 0 ~ 20 Black eQualizer without changing those of the light shades. If the image is too bright or barely contains any dark shades, adjusting the value of may not show much Black eQualizer change to the image.

  • Page 46: Picture Advanced Menu

    Picture Advanced menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. Mode: FPS1 Display Picture Mode...
  • Page 47 Item Function Range For playing FPS (First Person Shooting) FPS1 games. FPS2 For playing RTS (Real-time strategy) games. Applies customized display settings. Gamer1 Gamer2 For details on setting up a game mode, see Gamer3 Setting up your own game mode on page Displays the preview of screen images under the selected •...
  • Page 48 , the last 4 scaling settings (in different resolutions 19"W 21.5" of the input source) will be saved for quick access. (For XL2720T) In almost all display modes except Full Aspect , the last 9 scaling settings (in different resolutions of the input source) will be saved for quick access.
  • Page 49 Item Function Range Selects an appropriate format to play 3D content. • HDMI 3D Format • FramePacked (XL2420TX Contact your 3D content provider for the correct playback • Side-by-Side only) format. • Top Bottom Determines the range of color scales. Select an option that •...

  • Page 50: Save Settings Menu

    Save Settings menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. Mode: RTS Display Gamer 1...

  • Page 51: Audio Menu

    Audio menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. Mode: Standard Display Volume...

  • Page 52: System Menu

    System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. Mode: Standard D-Sub Display...
  • Page 53 Item Function Range Sets the OSD menu language. • Language English Settings • Français The language options displayed on your OSD may • Deutsch differ from those shown on the right, depending • Italiano on the product supplied in your region. •...
  • Page 54 Item Function Range Sets the function to be accessed by custom key 1. • Customer Picture mode Key 1 • Display Mode Sets the function to be accessed by custom key 2. Customer • Smart Scaling Key 2 • Brightness Sets the function to be accessed by custom key 3.
  • Page 55 Item Function Range Displays the current monitor property settings. • Information Input • Current Resolution • Optimum Resolution (best with the monitor) • Model Name Resets all mode, color and geometry settings to the factory • Reset All default values. •...

  • Page 56: Troubleshooting

    Troubleshooting Frequently asked questions (FAQ) The image has a faulty coloration. • The default , which is designed for FPS games. If you prefer other Picture Mode FPS1 picture modes, go to and change setting in Picture Advanced Picture Mode •...
  • Page 57 No image can be seen. Is the prompt on the display illuminated in green? If the LED is illuminated in green and there is a message on the screen, this Out of Range means you are using a display mode that this monitor does not support, please change the setting to one of the supported mode.
  • Page 58 • If the external speakers are USB-powered, check whether the USB connection is OK. • Increase the volume (volume may be muted or too low) on the external speakers. Need more help? If your problems remain after checking this manual, please contact your place of purchase or e-mail us at: Support@BenQ.com. Troubleshooting...

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