Customer Support - Ricatech RR1000 User Manual

Ricatech BV covers all products (Excl. accessories) with a 2 year warranty applying to all faults
caused by a factory-error. External physical damage will not be covered by our warranty

CUSTOMER SUPPORT

You can contact the Ricatech customer service when you have a question or a problem with your Ricatech
product. You can contact us by telephone and email.
Email
For customer support by email, please sent a email to support@ricatech.com Please make sure that you
mention the model number and serial number of the product, mention your name & address and describe
your question or problem clearly.
Telephone
For customer support by telephone, please dial +32 3 3265694. One of our service staff will be ready to
serve you.
For full procedure please visit the website of Ricatech at: www.ricatech.com
Warranty: All hardware errors occurring within 2
years after purchase unless caused
by points mentioned below.
No Warranty : Faults caused by:
*Dismountal by any other service
center then ours.
*Water and moisture damage
*Drop and bump damage
*Usage with non approved Ricatech
accessories.
*Short-circuit or over-voltage
*Physical damage, loss or damage to
accessories
Out of warranty Please be so kind to contact us for
repairs
out-of-warranty repairs. We will
provide you with a quotation with the
expected costs.
Goods out of warranty cannot be
returned to your reseller.
Warranty:
6