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Is there something wrong with the product? Please check the following before contacting the
service center.
Problem
The product is not
- Is the power plug correctly inserted into
running.
the wall outlet?
- Are you experiencing a power outage?
- Is the water tank correctly installed?
- Is the Tank Full indicator lit?
- Is the display showing dF?
- Is the set humidity set higher than the
room humidity?
There is little dehu-
- Is the dehumidifier running in Ionizer?
midification.
- Is the room temperature or humidity
too low?
- Is the air inlet or outlet blocked?
Humidity does not
- Is the door/window open?
seem to decrease
- Is the room too big?
much even though
the product is run-
- Is there an object generating steam
ning in dehumidifi-
nearby?
cation mode.
The humidity read-
- Is the dehumidifier obstructed in any
ing on the display is
way?
incorrect.
- Is the dehumidifier far away from the
place you are trying to dehumidify?
It is taking a long
- Is the dry air reaching the laundry?
time to dry laundry.
- Are you trying to dry the laundry in a large
room?
- Are you trying to dry too much laundry?
I just removed the
- Did you remove the water tank while the
water tank and
dehumidifier was running?
water is dripping
from within the de-
humidifier.
Call the service immediately in the following situations
1. Power cord is too hot or damaged.
2. Error code is generated by self diagnosis.
3. Water overflow even if the water tank is full.
Check
TROUBLESHOOTING TIPS
What To Do
- Insert the power plug.
- Check other appliances.
- Install the water tank correctly.
- Empty the water tank.
- Press the Start button when Auto De-
frost ends.
- Reduce the set humidity to below the
room humidity.
- Select Smart Dehumidification / Jet
Dehumidification mode.
- Check the target humidity.
- Use Laundry Drying mode.
- It is normal for less dehumidification to
take place in the winter and in dry areas.
- Remove the obstruction.
- Clean the filter.
-Close the door/window.
- Use the dehumidifier in an adequately
sized room.
- Do not use the dehumidifier together
with other appliances.
- Keep the dehumidifier away from walls
etc.
- The dehumidifier's display shows the
humidity level in its current position,
which may be different from the level in
other positions.
- Move the dehumidifier closer to the
laundry.
- Use the dehumidifier in an adequately
sized room.
- Reduce the amount of laundry.
- Remove the water tank when the Bucket
Full indicator is lit.
29
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