Advantech TREK-60 User Manual page 2

Modular ai platform for scalable surveillance and fleet management
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Copyright
The documentation and the software included with this product are copyrighted 2021
by Advantech Co., Ltd. all rights reserved. Advantech Co., Ltd. reserves the right to
improve the products described in this manual at any time without notice. No part of
this manual may be reproduced, copied, translated, or transmitted in any form or by
any means without the prior written permission of Advantech Co., Ltd. The informa-
tion provided in this manual is intended to be accurate and reliable. However, Advan-
tech Co., Ltd. assumes no responsibility for its use, nor for any infringements of the
rights of third parties that may result from its use.
Acknowledgments
®
Intel
is a trademark of Intel Corporation.
Microsoft Windows
All other product names or trademarks are properties of their respective owners.
Product Warranty (2 years)
Advantech warrants the original purchaser that all of its products will be free from
defects in materials and workmanship for two years from the date of purchase.
This warranty does not apply to any products that have been repaired or altered by
persons other than the repair personnel authorized by Advantech, or products that
have been subject to misuse, abuse, accident, or improper installation. Advantech
assumes no liability under the terms of this warranty for any consequence of such
events.
Because of Advantech's high quality-control standards and rigorous testing, most
customers never need to use our repair service. If an Advantech product is defective,
it will be repaired or replaced free of charge during the warranty period. For out-of-
warranty repairs, customers are billed according to the cost of replacement materials,
service time, and freight. Please consult your dealer for more details.
If you believe your product is defective, follow the steps outlined below.
1.
Collect all the information about the problem encountered. (For example, CPU
speed, Advantech products used, other hardware and software used, etc.) Note
anything abnormal and list any onscreen messages displayed when the prob-
lem occurs.
2.
Call your dealer and describe the problem. Please have your manual, product,
and any helpful information readily available.
3.
If your product is diagnosed as defective, obtain a return merchandise authori-
zation (RMA) number from your dealer. This allows us to process your return
more quickly.
4.
Carefully pack the defective product, a completed Repair and Replacement
Order card, and a proof of purchase date (such as a photocopy of your sales
receipt) into a shippable container. Products returned without a proof of pur-
chase date are not eligible for warranty service.
5.
Write the RMA number visibly on the outside of the package and ship the pack-
age prepaid to your dealer.
TREK-60 User Manual
®
is a registered trademark of Microsoft Corp.
Part No. 2008EK6000
Printed in Taiwan
ii
Edition 1
October 2021

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