3Com III Handbook page 195

I tried to do a modem
HotSync operation,
but it did not
complete
successfully.
Appendix B
Check the following on your computer:
Make sure your computer is turned on
and that it does not shut down
automatically as part of an energy-
saving feature.
Make sure the modem connected to your
computer is turned on and is connected
to the outgoing phone line.
Make sure Modem is checked in the
HotSync Manager menu.
Make sure the modem you are using
with your organizer has an on-off switch.
Your organizer cannot "wake up" a
modem that has an auto-off feature.
Make sure the modem is connected
properly to a serial port on your
computer and is connected to the
incoming phone line.
Confirm that the Setup String in the
Setup dialog box configures your
modem correctly. You may need to select
a different Modem Type or enter a
custom Setup String. Most modems have
a Setup String that causes them to send
initial connection sounds to a speaker.
You can use these sounds to check the
modem connection.
Confirm that the Speed setting in the
Setup dialog box works for your modem.
If you have problems using the As Fast
As Possible option or a specific speed, try
using a slower speed.
Make sure you are not running another
program, such as WinFax, CompuServe,
or America Online, that uses the serial
port you selected in the Setup dialog box.
Make sure your modem resets before
you try again. (Turn off your modem,
wait a minute, then turn it back on.)
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