Technical Support - 3Com III Handbook

Technical support

If, after reviewing the sources listed at the beginning of this appendix,
you cannot solve your problem, contact your regional technical
support office by e-mail, phone, or fax.
Before requesting support, please experiment a bit to reproduce and
isolate the problem. When you do contact support, please be ready to
provide the following information:
The name and version of the operating system you are using
The actual error message or state you are experiencing
The steps you take to reproduce the problem
The version of organizer software you are using and available
memory
To find version and memory information:
1. Tap the Applications icon
2. Tap the Menu icon
3. Tap App, and then tap Info.
Note: Thousands of third-party add-on applications have been
written for the Palm Computing platform. Unfortunately, we
are not able to support such a large number of third-party
applications. If you are having a problem with a third-party
application, please contact the developer or publisher of that
software.
4. Tap Version to see version numbers, and tap Size to see the amount
of free memory, in kilobytes.
Appendix B
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