3Com III Handbook page 194

I tried to do a local
HotSync operation,
but it did not
complete
successfully.
Page 186
Try each of these in turn:
Make sure HotSync Manager is
running. If HotSync Manager is
running, exit and restart it.
Make sure you selected Local from the
HotSync Manager menu or the Palm
Desktop software menu.
Check the cable connection between the
cradle and the serial port on your
computer.
Make sure you selected the correct
serial port on the Local tab in the Setup
dialog. It should be set to the port where
you connected the cradle.
Try a lower baud rate setting on the
Local tab in the Setup dialog.
Make sure you are not running another
program, such as America Online,
CompuServe, or WinFax, that uses the
serial port you selected in the Setup
dialog box.
Read the HotSync Log for the user
account for which you are performing a
HotSync operation.
Make sure your organizer is seated in
the cradle correctly.
Make sure the gold-plated connectors
on the cradle and your organizer are
clean. Use a pencil eraser to clean them.
Frequently Asked Questions