Troubleshooting Assistance - SCS Sentinel prim CamFirst OUTDOOR SVI0066 Manual

Adaptor
Model identifier
Input voltage
Input AC frequency
Output voltage
Output current
Output power
Efficiency at low load
Average active efficiency
No-load power consumption
G- TECHNICAL ASSISTANCE G- TECHNICAL ASSISTANCE

Troubleshooting assistance

Problem
encountered
If adding the
camera fails
Online chat
- Check the power supply is properly connected.
- Check that you are connected to Wi-Fi when entering the wi-fi password
and do not include spaces.
- Check that you have entered the Wi-Fi password correctly.
- Check that your router is connected to the internet.
- Make sure you have sufficient bandwidth.
- Check that your smartphone is connected to the same network entered
in the app.
- Check that the Wi-Fi network you are attempting to connect to is on 2.4
GHz and not 5 GHz.
- Pairing must be completed within 3 m of the Wi-Fi router.
- Check that the antenna is properly screwed in before installation. Do
not force it.
- Contact your internet service provider to check your router's settings
(UPNP activated, MAC address filtering deactivated, SSID not hidden,
DHCP activated, VPN or Proxy deactivated)
Any question ?
For an individual answer, use our online chat on our website
www.scs-sentinel.com
DCT12W120100EU-A0
110-240V AC
50/60Hz
12V DC
1A
12W
78,25%
83,69%
0,068W
Solutions
EN
29