Retrieving the headset and getting the learner ready ......................12 Putting on and adjusting the headset .............................13 Acclimation screens ....................................14 Logging out ........................................15 Returning the headset .....................................15 The Strivr Portal ........................................16 FAQ & troubleshooting ....................................17 Health & safety warnings ....................................19 Contact us ..........................................20...
In this manual you’ll get an overview of your VR equipment, learn best practices for facilitating training at your company, get a reference for troubleshooting, and learn about the Strivr Portal, where you can view and track training results and analytics.
Quick start Quick start Welcome to Immersive Learning with Strivr. Let’s look at quick steps to get up and running: 1. Unbox your gear In each headset box, you’ll find a VR headset with 2 controllers, plus a charge cable, wall adapter, and batteries.
User manual Headset and controller basics Headset and controller basics TOP VIEW UNDERSIDE VIEW PASSTHROUGH PASSTHROUGH VOLUME HEADPHONE CAMERA CAMERA CONTROL JACK CHARGING POWER AND PASSTHROUGH PASSTHROUGH PORT INDICATOR CAMERA CAMERA LIGHT SIDE VIEW ADJUSTMENT CONFIRM DIAL BUTTON support.strivr.com...
WARNING: Learners can unpair controllers with button combinations. If a controller becomes unpaired from the headset, you will need to contact Strivr support. Make sure learners do not hold down home + pause or home + trigger for more than 4 seconds.
However, in larger open settings with many people or a lot of external noise, we recommended using over-ear headphones (as opposed to on-ear or earbuds) for comfort, noise cancellation, and sanitation purposes. Plug the headphones into the headphone jack on the headset. support.strivr.com...
Setting a boundary for safe use The Pico Neo 3 headset is designed to work with active 6 Degrees of Freedom (6DoF) experiences and stationary 3 Degrees of Freedom (3DoF) experiences. In 6DoF experiences you take an active role, moving through the virtual world and interacting with objects, while in 3DoF experiences you remain stationary and view the experience, using your pointer to select objects and answer questions.
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3. After floor level is set, you are prompted to draw the boundary. a. Point the controller at the floor and press and hold the trigger to draw a safe use area free from any trip hazards or obstacles. support.strivr.com...
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4. When happy with the boundary area, select Finish to start training. Quick Setup Strivr recommends using Quick Setup only for stationary 3DoF experiences. Select Quick Setup. NOTE: If waking a headset, you may see a Welcome Back popup instead of this initial choice.
Product care & maintenance Changing controller batteries To open the battery compartment, press the side of the controller in and slide down. Pico Neo 3 controllers take 2 AA batteries each. After changing controller batteries, you may need to re-sync the controller.
Keep your equipment clean and disinfected with a course of two wet wipes. The steps shown here are the minimum steps Strivr recommends and should be performed between every use of the equipment. Your company works with Strivr to develop its own plan for VR equipment hygiene. Check your internal documentation and always follow manufacturers’ instructions.
Facilitating training Headset wi-fi connection It’s important that headsets are connected to the Strivr cloud to transmit training results and to receive content and system updates. Check the connection before each training session and at the end of the day.
• Ensure that learners have adequate room to draw a safe use boundary. For active 6DoF experiences, Strivr recommends a 10’ x 10’ area. If learners will be training on stationary 3DoF experiences only, they can choose the predefined boundary Sitting - Medium or Standing - Medium.
Movement tracking should automatically reset. Do not disable movement tracking. If movement tracking does become disabled, contact Strivr support. • Interpupillary Distance: If the view appears blurry, and moving the headset up and down does not...
When learners first put on the headset, after setting a safe use boundary, they see several screens that tell them how to use the controllers, adjust the headset, and log in to Strivr training. NOTE: The screens learners see at your company may not match these screens exactly.
Return the headset and controllers to their storage location. • Plug the headset back into the charge cable. NOTE: Do not power off the headset. The headset must remain on to send training results and receive updates to and from Strivr. support.strivr.com...
User manual The Strivr portal The Strivr Portal If you have access, you can visit the Strivr Portal at https://portal.strivr.com to: • View and analyze training results including usage, score, and more. • Check to see if headsets are properly connected.
BUTTON the controller batteries. • If replacing the batteries does not work, contact Strivr support using the Submit a Request form on support.strivr.com. We will walk you through The screen is not in focus. re-pairing. Most focus problems are fixed by moving the headset I can’t find the training program inside the headset.
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The analytics area The headset is not charging when it’s plugged in. of the Strivr Portal refreshes with that new data once • Plug the headset in to charge and note the every hour.
MAY EXACERBATE YOUR CONDITION. other implanted electrical devices. If you have a pacemaker or other implanted medical device, DO NOT USE STRIVR PHOTOSENSITIVITY & SEIZURES WITHOUT FIRST CONSULTING YOUR DOCTOR OR THE MANUFACTURER OF YOUR MEDICAL DEVICE. Maintain...
If you have a history of any physical or psychological problems triggered by experiencing scary, violent, or anxiety-inducing images or videos, avoid viewing the triggering content or do not use the VR headset. Contact us Strivr Support: https://support.strivr.com US & Canada: +1 855-897-0082 UK: +44 808-169-4550 support@strivr.com...
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