Franklin Wireless U772 User Manual

4g lte smart usb modem

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Franklin Wireless 4G LTE Smart USB Modem
Model: U772
Version 2.13

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Table of Contents
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Summary of Contents for Franklin Wireless U772

  • Page 1 Franklin Wireless 4G LTE Smart USB Modem Model: U772 Version 2.13...
  • Page 2: Table Of Contents

    Table of Contents Table of Contents ......................... i  Get Started ........................... 1  Your 4G LTE Smart USB Modem at a Glance ............... 1  Insert Your C Spire 4G LTE SIM Card ..................2  Set Up Your Device (Window XP users only) ............... 3 ...
  • Page 3 Advanced Settings ......................20  The Help Menu ........................26  About ..........................26  User Guide .......................... 27  Regulatory Information ......................28  Appendix 1: LED Operation ..................... 30  Appendix 2: Glossary ....................... 31 ...
  • Page 4: Get Started

    Get Started Congratulations on your purchase of the Franklin Wireless 4G LTE Smart USB modem. This section gives you all the information you need to set up your device. With the 4G LTE Smart USB Modem, you can access the C Spire Wireless 4G LTE network for faster uploads, and faster downloads from your computer.
  • Page 5: Insert Your C Spire 4G Lte Sim Card

    The 4G LTE Smart USB Modem (U772) Components: Insert Your C Spire 4G LTE SIM Card Please ensure that the C Spire USIM card has been inserted prior to use. 1. To open the 4G LTE SIM card cover located on the back, press down firmly①, and drag down②...
  • Page 6: Set Up Your Device (Window Xp Users Only)

    Set Up Your Device (Window XP users only) The following section is for Windows XP users only. Mac, Linux, Windows Vista, and Windows 7 users can skip to the ‘Activate Your Device’ section. To use the 4G LTE Smart USB Modem on your computer, you will need to install the Remote NDIS driver included in the modem memory and configure the device.
  • Page 7 5. The Setup Wizard screen will then appear. Click Next to continue the installation process. 6. Once the installation of Remote NDIS driver is complete, click Close to leave the setup program.
  • Page 8: Activate Your Device

    ● If you received your device in the mail and you are activating a new device for an existing number on your account (if you are swapping devices), simply remove the SIM card from the old device and insert it into the SIM slot on the back side of the U772 device.
  • Page 9: Use As A Wi-Fi Hotspot

    In order to maintain proper operation, use external USB power source that have output current 1A or more. When you use the U772 as a Wi-Fi hotspot in your car, connect U772 to a cigar Important: light USB adapter (sold separately). DO NOT connect the U772 directly to the...
  • Page 10: Account Information And Help

    Account Information and Help C Spire Account Passwords As a C Spire customer, you enjoy unlimited access to your personal account information and your data services account. To ensure that no one else has access to your information, you will need to create passwords to protect your privacy.
  • Page 11: Your Device's Browser Interface

    Your Device’s Browser Interface This section contains information on your device’s browser interface. The Browser Interface Opening the Browser Interface The Landing Page Connecting to the Network Device and network menu The check usage menu The Wi-Fi menu The setting menu The help menu The Browser Interface The Web browser interface is a Web-based connection manager for your device.
  • Page 12 connection state, and see signal strength at a glance. Detailed menus for status and settings are displayed across the top of the menu. The main menu appears down across the top of the browser interface and allows for ease of Web browser interface navigation.
  • Page 13: Connecting To The Network

    ● Service Type: Displays service type your modem currently acquires. ● Signal strength bar: Displays your current signal strength. Supports 0- 6 levels of signal strength. ● Connection time: Displays the time after your device is connected. ● Connection button: Connects you to a network available. The following table provides device status and connection button descriptions.
  • Page 14: The Device & Network Menu

    The Device & Network Menu The Device & Network menu allows you to view information about your device and network status. General Device and Network Information General Device ● Device Name – name of the device ● Device Description – description of the device ●...
  • Page 15: 4G Lte Device And Network Information

    ● Modem Model – model name of the device ● Hardware Version – hardware version ● Firmware Version – Modem Firmware version ● IMEI – International Mobile Equipment Identity. Used in LTE networks to identify the device. General Network ● Connected Network – shows currently connected network type (LTE, eHRPD, HRPD, ●...
  • Page 16: 3G Device And Network Information

    3G Device and Network Information 3G Device ● Technology – type of network you are connected to (eHRPD, HRPD, 1x) ● MEID – Mobile Electronic Identity. unique number the network uses to identify your device ● Phone Number (Mobile Data Number (MDN)) – the public ID for your specific wireless service ●...
  • Page 17: The Check Usage Menu

    The Check Usage Menu The Check Usage menu allows you to review your usage data. Selecting the Check Usage menu displays your wireless data usage since [date] displayed. The usage data displays the total usage used to the last data session. It doesn’t include the data usage from the current data connection.
  • Page 18: The Wi-Fi Menu

    The Wi-Fi Menu The Wi-Fi menu allows you to review and change your device Wi-Fi tethering configuration. Please ensure that you have your device connected to external USB power such as the AC USB adapter (included), a car cigar light USB charger, or an external USB battery pack. When your device is connected to the USB port on your PC, Wi-Fi turns off automatically.
  • Page 19: Wi-Fi Profiles

    Wi-Fi Profiles When you open the Wi-Fi Profile menu, the following choices are available: To modify the Wi-Fi Profile: 1. Enter new Network Name (SSID). Default SSID is C Spire 4G LTE Hotspot xxxx. (xxxx: The last 4 digit of Wi-Fi MAC ID of the device) 2.
  • Page 20: Connected Devices

    7. Reconnect to the WiFi hotspot and refresh your browser after the device reboots. Connected Devices When you open the “Connected Devices” you can see the devices currently connected to U772 through Wi-Fi connection. The Connected device section has the following information;...
  • Page 21: The Settings Menu

    The Settings Menu The Settings menu allows you to set your Connection Options and Advanced Settings. In order to see LAN Settings, and Advanced Settings, you have to login Admin with the password first. Default password is “admin”. You can change Admin password from the Setting menu.
  • Page 22: Lan Setting

    Enable Auto Connection 1. Select or clear the Enable Auto Connection check box. 2. Click Save. Note: If you check and save Enable Auto Connection, the device will connect to available network automatically without clicking Connect button. Change Your Connection Options 1.
  • Page 23: Advanced Settings

    ● Start DHCP Address – Your device will assign IP address form this IP address ● End DHCP Address Range – The range of IP addresses that your device can assign to other Wi-Fi client devices. ● Custom DNS - allows you to use a customized DNS rather than the one assigned by your network.
  • Page 24 LED Control LED Control allows you to turn the LED on or off. To turn the LED on or off: 1. Select or clear the Disable LED check box. 2. Click Save. Note: Refer to Appendix 1 for details about your device’s LED lights. Advanced Settings Password The Advanced Settings Password allows you to change the Administrator login password.
  • Page 25 Manual Configuration Selecting the Manual Configuration tab displays the following options: Manual Configuration consists of two submenus (LTE Configuration / 3G Configuration). LTE Configuration The LTE Configuration box allows you to change the 4G LTE profile. To modify the LTE profile: 1.
  • Page 26 Updates When you open the Updates menu, it displays the following options: Automatic Version Check If “Enable notification” box is checked, the Web User Interface will provide the pop up notification for when a new SW update is available. If you click Yes, the new Web User Interface software will be downloaded and automatically updated.
  • Page 27 Check System Upgrade The Check System Upgrade box reflects your current software version and allows you to upgrade the Web User Interface software as needed. To get the latest Web User Interface interface: 1. Click Check Now. 2. If the current version is the latest, you will see the followign dialog: click OK. If a newer version is available, you will see the following dialog: 3.
  • Page 28 2. You will see the pop up dialog confirming software update. 3. Click Yes to update. You will see the dialog showing update progress. Important: The SW upgrade takes a few minutes. DO NOT unplug the device before the browser refreshes the page automatically or if the refresh dialog is still open.
  • Page 29: The Help Menu

    The Help Menu The Help menu allows you to view system information and the online user guide. About When you open the About, it displays the following device information: ● System Name – the current Web User Interface name ● CM Version – the current Web User Interface version...
  • Page 30: User Guide

    User Guide When you open User Guide, it downloads the user guide on the host system. You can save and print it for your reference later.
  • Page 31: Regulatory Information

    FCC ID: RB2-U772. Additional information on Specific Absorption Rates (SAR) can be found on the Cellular Telecommunications Industry Association (CTIA) web-site at http://www.wow-com.com. * In the United States and Canada, the SAR limit for mobile modems used by the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue.
  • Page 32 U.S.A. U.S. FEDERAL COMMUNICATIONS COMMISSION RADIO FREQUENCY INTERFERENCE STATEMENT INFORMATION TO THE USER NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful Interference in a residential installation.
  • Page 33: Appendix 1: Led Operation

    Appendix 1: LED Operation Your device has LED lights that indicate the following details. USB Modem LED Colors LED Color (Left) LED Color (Right) Wi-Fi LED Color (Center) powered by LED Status 3G Mode 3G Enabled 4G Disabled Shutdown Mode 3G in service and Stand by Ready to Connect Power ON Boot and Reset...
  • Page 34: Appendix 2: Glossary

    Appendix 2: Glossary 1X: Internet at lower speed than EV-DO. Technical max speed is 153kbps.  3G: Third generation, referring to the 3 generation wireless cellular technology.  4G: Fourth Generation, referring to the 4th generation of wireless celluar technology. ...
  • Page 35  MAC Address: Media Access Control. A number that uniquely identifies each network hardware device. MAC addresses are 12-digit hexadecimal numbers. This is also known as the physical or hardware address. Mbps: Megabits per second. The rate of data flow. ...

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