Nemera Eqpen User Manual page 16

Troubleshooting
9
Problem:
Despite a number of priming
procedures a drop of
somatropin has not appeared
on the end of the needle.
Problem:
After the injection the red
dot did not appear in the the
window displaying the end
of injection
Possible cause:
Incorrectly installed
somatropin cartridge
Clogged pen needle.
Possible cause:
There was not enough
somatropin in the cartridge to
inject the full set dose .
HOW TO ELIMINATE:
Check if the cartridge was properly
installed. There should be no space
between the plunger and the cartridge.
Replace the needle with a new one
HOW TO ELIMINATE:
Note the number of units remaining, as it corresponds
to the number of units of somatropin which you must
inject to complete the injection. Attach the outer needle
shield and remove the needle. Replace the old cartridge
with a new one, accordingly to steps 16 through 18 .
Prepare the pen injector to use accordingly to the
actions described in steps 7 to 10. Perform the priming
dose injection. complete the interrupted dose delivery
by turning the dose selector until the figure, which you
have seen in the selector window, appears. Follow
steps 14 through 15.