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STOR.E TV+
Frequently Asked Questions (FAQ)
Display issues
Question 1:
What do I do if the screen is too dark or display is not clear?
Answer:
Adjust the brightness in Setup -> Video -> Brightness. Avoid placing the
device in direct, bright light.
Question 2:
When booting up, why does a short flash, blue screen or screen saver
appear on the TV?
Answer:
This is normal. When the system is initializing, it will setup the
corresponding parameters so it can output the correct video signal to the
TV. During this time, the TV may receive erroneous signals or the signals
will not be stable which will cause the TV screen to flash. Some TV's will
treat it as receiving no signal, and will display a blue screen or screen
saver.
Question 3:
When I connect STOR.E TV+ to my TV, there is no picture.
Answer:
This problem may have several causes. Check the following items:
1. Ensure that you have selected the correct AV source on your television
set.
2. Check that you have connected the correct cable for the output video
and audio signals. Information on how to connect STOR.E TV+ to your
home entertainment system can be found in the "Connection of TV
audio and video output" chapter in the basic operating instructions.
USB issues
Question 1:
The hard disk is not recognized using Windows 2000/Windows XP
operation, causing the connected device not be recognized.
Answer:
This may be because the original USB driver has gotten lost. Reinstall your
operation system, re-search for the driver disk or find the USB2.0 driver
installation procedure on the internet.
Question 2:
When I try to disconnect the USB device, I keep on getting the message
"The device. Generic volume? cannot be stopped right now. Try stopping
the device again later.", what should I do?
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User's Manual
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