SETUP GUIDE Welcome to the Medical Alert Family! Enclosed you will find your Medical Alert Monitoring TA BL E O F CONT E N TS Service Agreement filled out with the information Welcome to provided at the time of your order. Please review Medical Alert the agreement carefully to ensure its accuracy.
Mytrex LTE: SETUP GUIDE What’s Included HELP BUTTON STATUS LIGHT F RONT MODE BUTTON RESET BUTTON BACK WRI ST BUTTON NEC K BUTTON O PT IO NA L FA LL D E T E CTI O N PE NDA NT...
Mytrex LTE: SETUP GUIDE Setting Up Your System Set up your unit in a centrally located place in your home. This allows the two-way communication between you and the operator to work most effectively. Plug the power cube into an electric power outlet that is not controlled by a light switch.
Mytrex LTE: SETUP GUIDE Using Your System Test the Range of Your Wrist or Neck Button To make sure your system works throughout your home, conduct the following range test. Have one person stay near the base unit while you walk around to different areas of your home to test the neck or wrist button.
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Mytrex LTE: SETUP GUIDE Using Your System Placing a Call In the event of an emergency, press your wrist or neck button or the unit’s Help button. The operator will talk to you through the unit’s speaker and ask if you need help. In the event that...
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SETUP GUIDE Canceling a Call Press the black Reset button to cancel a call for help if your device is inadvertently activated. If you cannot cancel your call within 10-15 seconds RESET MODE of activation, please allow the unit to complete the call.
Mytrex LTE: SETUP GUIDE Optional Fall Detection Pendant Fall Detection – How It Works The Fall Detection Pendant only takes a few seconds to interpret the movement and determine if an actual fall has occurred. If a fall is determined, the pendant will send...
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SETUP GUIDE Testing Your Fall Detection Pendant Important Safety Information From a standing position, toss the • Test your system once a month by using your transmitter buttons. If Fall Detection Pendant gently forward the Fall Detection Pendant light onto a bare floor. Listen for the device blinks rapidly or is not properly to sound and either speak to the working, Call 1-800-906-0872...
Mytrex LTE: SETUP GUIDE Troubleshooting Light Status What It Means What to Do Green Solid Unit is ready No action required Green Blinking AC power is not Check power source to make working, running on sure the unit is not plugged...
Mytrex LTE: SETUP GUIDE Important Information • Your wrist and neck button are water resistant and should be worn in the bath or shower • Your Medical Alert account number is printed on your Medical Alarm unit. • During a power outage, the battery backup on the base station will last up to 30 hours on a fully charged unit.
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SETUP GUIDE Need Help? Website: www.MedicalAlertSupport.com Toll Free: 1-800-906-0872 Email: customercare@medicalalert.com 816 Park Way | Broomall, PA 19008 MA-MTX-LTE-0119...
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