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Summary of Contents for Harmonic XOS
- Page 1 Warner Media - XOS Advanced Media Processor User Guide Revision A — December 23, 2021...
- Page 2 Harmonic assumes no responsibility or liability arising from the use of the products described herein, except as expressly agreed to in writing by Harmonic. The use and purchase of this product does not convey a license under any patent rights, copyrights, trademark rights, or any intellectual property rights of Harmonic.
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Page 3: Table Of Contents
Server configuration ..............................10 XOS connections ..........................11 How to access the XOS....................14 How to configure and activate the XOS ................ 15 How to configure the management IP parameters................16 How to configure the data IP ports ....................18 How to check the presence of TS multiplexers ................19 How to assign a TS multiplexer to IP or ASI output................21... - Page 4 Contacting Technical Support..................55 Contact and help for Warner Media and affiliates................55 Enable remote connectivity for support......................... 55 IRD authorization ..............................55 Harmonic corporate contact information ..................56 Harmonic Technical Assistance Center contact information ............56 ©2021 Harmonic Inc. Page 4 ...
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Page 6: Xos Overview
This document describes how to configure and operate XOS. For XOS installation and activation procedures, see the Warner Media - XOS - Quick Start Guide, which is shipped with the XOS. The document is also available online at this site: https://www.harmonicinc.com/documentation/warner-media/. -
Page 7: Xos System Architecture
Harmonic Transcoder / Receiver (IRD) XOS system architecture General System Architecture: Warner Media Affiliate Technology Support Team will provide management and authorization of each XOS over-the-air once you have installed and connected it to the WM satellite transponders. Distribution System Architecture: The number of XOS servers you install is dependent on the affiliate site. -
Page 8: Xos Hardware Configuration
DMS client handles over-the-air configuration and upgrade. • Management / WEB UI provides the interface for the following functions: Extracting the XOS configuration, sent in a transport stream (TS) over satellite, and applying it when required. Checking the radio frequency (RF) parameters. - Page 9 Warner Media - XOS Advanced Media Processor • Two hot swappable AC Power supplies. • The VGA and the USB ports are only used to set the Management IP address. • Four 1GbE ports: Port 1: Connected to management network.
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Page 10: Server Configuration
Warner Media - XOS Advanced Media Processor Server configuration Server model HPE ProLiant DL360 Gen10 8-SFF Processor 2 x INTEL Xeon Gold 5220R Hard Drives SSD 480GB Memory 96GB DDR Card on the right: 4 x 1GbE ports (RJ45) -
Page 11: Xos Connections
Warner Media - XOS Advanced Media Processor XOS connections General diagram: ©2021 Harmonic, Inc. Page 11 ... - Page 12 Warner Media - XOS Advanced Media Processor RF inputs: SDI / ASI outputs: The choice between SDI or ASI outputs depends on the configuration: Configuration Output Assignments are made Without decoding Manually. You manually assign ASI outputs to a TS multiplexer.
- Page 13 A license to required for using the SDI outputs. Giga Ethernet ports: The XOS connects to two different IP Ethernet networks: • Management Network: for managing and operating the XOS via a management PC • Data Network: for broadcasting from the TS multiplexers to the stream processors ...
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Page 14: How To Access The Xos
Warner Media - XOS Advanced Media Processor How to access the XOS To access the XOS through the web user interface (UI), you must configure the following Management Network parameters of the XOS: IP address, netmask, and gateway on your local IP network. ... -
Page 15: How To Configure And Activate The Xos
Verify that XOS is connected to the DMS at the central headend. Once you are successfully logged in, check the message that appears at the top right of the landing page. This will state whether the XOS is connected or controlled by a head-end or DMS. -
Page 16: How To Configure The Management Ip Parameters
Warner Media - XOS Advanced Media Processor How to configure the management IP parameters USB to Ethernet adapter is included with the XOS. You can use the adapter for configuring the IP parameters on the XOS. The default factory network management parameters are: •... - Page 17 You can change the IP parameters of the Management 01 port based on your management network IP plan or keep the default IP address. Click Save Your access to the XOS UI is now available at https://@IP_Mngt. ©2021 Harmonic, Inc. Page 17...
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Page 18: How To Configure The Data Ip Ports
Warner Media - XOS Advanced Media Processor How to configure the data IP ports The IP data ports are used to transport all multicast signals to the downstream equipment. Launch the Platform Configuration application. Select the IP Settings / Ethernet ports tabs. -
Page 19: How To Check The Presence Of Ts Multiplexers
The UI will be similar in appearance to this picture. The UI is composed of the following components: A message at the top of the UI specifies DMS is controlling the XOS. The left side of the UI shows the RF tuners and the number of associated programs. - Page 20 Warner Media - XOS Advanced Media Processor You can also the check the presence of programs for a multiplexer by selecting the Programs tab: In the Statistics tab, you can view the current bitrate allocation of the selected multiplexer's services.
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Page 21: How To Assign A Ts Multiplexer To Ip Or Asi Output
Warner Media - XOS Advanced Media Processor How to assign a TS multiplexer to IP or ASI output Select a multiplexer and click Edit. Set the multicast IP Address based on your IP plan. Select the IP data port (normally GbE03). -
Page 22: How To Check The Xos Outputs
How to check the XOS outputs Harmonic recommends verifying the Multiplexers or Programs are broadcasting as expected on the outputs of the XOS. At the GbEth output Depending on your configuration, each Multiplexer may be available on GbEth output, . -
Page 23: At The Asi Output
Warner Media - XOS Advanced Media Processor At the ASI output Depending on your configuration, each multiplexer may be available on one of the ASI outputs. According to the multiplexer you want to check, connect one free ASI output to a professional-grade decoder that contains an HDMI connector. -
Page 24: Monitoring And Troubleshooting
Monitoring and troubleshooting How to monitor the RF inputs RF default parameters Each XOS comes with the RF parameters used by Warner Media. Each RF port is used and corresponds to the following transponder: • RF1 = WM-20 - Satellite Intelsat Galaxy 30 •... -
Page 25: Rf Inputs Status
Warner Media - XOS Advanced Media Processor RF inputs status To check the RF inputs status: Launch the Platform Configuration app. Select the RF tab / Global settings to display the local Oscillator Frequency. At some affiliate sites, the local Oscillator Frequency may need to be changed according to the downlink requirement. -
Page 26: How To Monitor Channels And Mpts
From the home page, select the Monitor Channels application and click Launch to display the general view with all services. You can customize the display on XOS by using filters to show current notifications. Customize the display The menu at the top right allows you to filter the services to be displayed: Critical: Display only services with a critical notification. - Page 27 Warner Media - XOS Advanced Media Processor Notifications display From the general view: From the selected service: ©2021 Harmonic, Inc. Page 27 ...
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Page 28: Channels Monitoring
Warner Media - XOS Advanced Media Processor Channels monitoring Click on a channel to display the visualization graph. • On the INGEST panel, verify the service bitrate and IP socket. • On the TRANSCODE panel, verify the processing bitrate. • On the PACKAGE (IP service) panel, verify the video output bitrate. - Page 29 Warner Media - XOS Advanced Media Processor Transcode panel Click Specs to display the specifications of the transcoding: Package panel Access to the configuration is not allowed. ©2021 Harmonic, Inc. Page 29 ...
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Page 30: Ts Multiplexers Monitoring
Warner Media - XOS Advanced Media Processor TS multiplexers monitoring Click on any TS multiplexers to display its bitrate statistics: Mouse over one of the services to display its bitrate and program number: ©2021 Harmonic, Inc. Page 30 ... -
Page 31: How To Monitor Alarms And Events
Warner Media - XOS Advanced Media Processor How to monitor alarms and events You can display all notifications generated by the XOS. Displaying the current alarms and events The current notifications can be displayed by clicking on the Flash icon at the top left. -
Page 32: Managing Notifications
Warner Media - XOS Advanced Media Processor Managing notifications From the Notifications application, you can view, filter, or forward alerts and schedule dates and times to resolve notifications. Launch the Notifications application. Click on a category or enter a search term to find the type of notifications you want to view. -
Page 33: How To Generate A Technical Report
How to generate a technical report XOS has a mechanism for generating a technical report, named the TechDump file. This file may be requested by a Harmonic employee in cases where you have contacted Technical Support. In addition, when reporting a case, attaching the technical report can ease the analysis of the issue. - Page 34 Warner Media - XOS Advanced Media Processor 6. If the report fails to generate, the following message displays. Close the dialog box and try again. TechDump generation status: When the generation status box is closed, you can still follow the progress of the report generation by the appearance of the Tech dump button: ...
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Page 35: Troubleshooting Steps
Make sure that you use https for the URL. Make sure that you use Chrome or Firefox browsers. Check the IP connection between the XOS and the host PC. Locating alarm and event notifications In the page header (current notifications). - Page 36 Launch the Monitor Channels application and verify the following: • If the service is absent from the list: Verify you subscribed to it. Check in RF monitoring that the XOS is under central head-end control. If both are ok, contact your provider. •...
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Page 37: General Recommendations
Environment notifications RF card temperature or CPU Check the temperature in the room. temperature Verify there is no obstruction to the XOS airflow. Ethernet link down Check the connectivity. NTP sync loss or DNS server sync loss Check the NTP or DNS server (local server). -
Page 38: Advanced Configuration
Set the IP address to your local DNS server or external DNS server. This example shows Google public DNS servers: Click Save. How to configure the time synchronization If required, the XOS can be connected to an NTP server for time synchronization. This type of configuration requires Internet connectivity for operation. Launch Platform Configuration. Select the Time tab. -
Page 39: How To Configure Ilo Port
To configure static IP addresses for iLO and Management ports through the local console, do the following: Connect the monitor, keyboard, and mouse to the XOS. Turn on the platform. During startup, press F9 for the System Utilities option. -
Page 40: How To Configure Snmp Trap Destination
Select F12: Save and Exit to confirm the changes and to restart the platform. How to configure SNMP trap destination The XOS offers a Rest API in the UI so you can configure the list of SNMP recipients for the trap destination. ... -
Page 41: Connecting To Rest Api
On the receiver side, any difference with last received counter indicates a trap loss. Connecting to Rest API The connection is made via a URL link containing the management IP address of the XOS. example: https://198.18.18.100/doc/api-doc/ Enter your credentials: •... -
Page 42: Configuring The Snmp Recipient
Warner Media - XOS Advanced Media Processor Configuring the SNMP recipient In the Filter by tag field, enter notification. In the Notification panel, select PUT /notification/v1/recipients. In the Parameters strip, click Try it out to configure the recipient parameters. The following parameters must be set: syncTrapTimePeriod: Synchronization trap time period in seconds, default value is 60. - Page 43 Warner Media - XOS Advanced Media Processor Some parameters are mandatory, regardless of the SNMP version (v2 or v3). To check which are required, select the Model tab. The parameters with a red asterisk are mandatory. Click Execute to run the configuration. Note that by clicking Execute, the previous configuration is erased. Also, by default, there is no existing configuration at the first connection to the Rest-API.
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Page 44: Configuration Examples
Warner Media - XOS Advanced Media Processor Configuration examples Configuration with SNMP v2 settings The configuration below defines 198.18.100.100 as the trap receiver. The protocol used is SNMP v2. ©2021 Harmonic, Inc. Page 44 ... - Page 45 Warner Media - XOS Advanced Media Processor To help with your configuration, copy the text below in the parameters field. Change any settings as needed: "emailRecipients": [], "snmpRecipients": { "recipients": [ { "address": "198.18.100.100", "enabled": true, "snmpV2Settings": { "communityName": "public" }, "snmpV3Settings": { "userName": ""...
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Page 46: Configuration With Snmp V3 Settings
Warner Media - XOS Advanced Media Processor Configuration with SNMP v3 settings The configuration below defines 198.18.100.101 as the trap receiver. The protocol used is SNMP v3. ©2021 Harmonic, Inc. Page 46 ... - Page 47 Warner Media - XOS Advanced Media Processor To help with your configuration, copy the text below in the parameters field. Change any settings as needed: "emailRecipients": [], "snmpRecipients": { "recipients": [ { "address": "198.18.100.101", "enabled": true, "snmpV2Settings": { "communityName": "" }, "snmpV3Settings": { "authenticationPassphrase": "md6sas0&6",...
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Page 48: Configuration With Two Recipients
Warner Media - XOS Advanced Media Processor Configuration with two recipients To add recipients, copy the text surrounded in green. Add this block for each recipient. ©2021 Harmonic, Inc. Page 48 ... -
Page 49: Checking The Rest-Api Configuration
Warner Media - XOS Advanced Media Processor Checking the Rest-API configuration Verify the Rest-API configuration has been updated to the XOS. In the Notification panel, select GET /notification/v1/recipients In the Parameters strip, click Try it out. Click Execute to get the configuration. Verify this configuration corresponds to your configuration. -
Page 50: Creating An Alarm
From the XOS Web GUI, launch Notifications application. The following notification appears From the recipient, check to see if you received the trap with the same notification. MIB file The MIB file for XOS SNMP traps is available at https://www.harmonicinc.com/documentation/warner-media/. ©2021 Harmonic, Inc. Page 50 ... -
Page 51: How To Configure Ports Redundancy
How to configure ports redundancy The XOS provides two modes of redundancy with the Management and the Data IP ports: • TEAMING: Both ports use the same IP Address. While the main port is active, the second port is up, but the traffic is down. -
Page 52: How To Configure The Teaming Mode
Warner Media - XOS Advanced Media Processor How to configure the teaming mode This example describes how to configure teaming mode on the management port. From the IP Settings / Ethernet ports tab: Enable the second management port. Set the redundancy Mode to TEAMING. -
Page 53: How To Configure Redundancy Mode
Warner Media - XOS Advanced Media Processor How to configure redundancy mode From the IP Settings tab: Click Ethernet ports tab. Enable the GbE04 port. Set the redundancy Mode to REDUNDANCY. Set the redundancy Policy. Click IP config tab. Set the network parameters of the GbE04 backup port. -
Page 54: How To Manage Manual Redundancy
Warner Media - XOS Advanced Media Processor How to manage manual redundancy From the IP Monitoring tab: Click the GbE 04 button to switch manually. The GbE 03 becomes offline and thus all TS are broadcasted through the GbE 04. -
Page 55: Contacting Technical Support
To quickly assist you in resolving issues during the transition, as well as after you have put the new IRDs into production operation, Harmonic recommends enabling remote access to the XOS IRD. Please refer to the steps listed below. ... -
Page 56: Harmonic Corporate Contact Information
Tel. 1.800.788.1330 (from the U.S. and Canada) Tel. +1.408.542.2500 (outside the U.S. and Canada) Fax. +1.408.542.2511 Harmonic Technical Assistance Center contact information A list of phone numbers and important links for the Harmonic Technical Assistance Center (TAC). Region Telephone Technical Support Americas 888.673.4896 (888.MPEG.TWO) 408.490.6477...
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Questions and answers
What is per and how do I fix it since it is bouncing into the red on one of my tuners?
PER (Packet Error Rate) in Harmonic XOS indicates the rate of errors in received transport stream packets. If it is bouncing into the red on one of the tuners, follow these steps to troubleshoot:
1. Launch the Platform Configuration app and go to the RF / Tuner tab.
2. Check the LO (Local Oscillator) frequency and confirm it matches the characteristics of the antenna (LNB).
3. Verify tuner settings.
4. Monitor the statistics and counter values for a few minutes to observe performance.
5. Check antenna connectivity.
6. If available, use another XOS to compare behavior on the same feed.
These steps help identify issues with signal quality or incorrect configuration.
This answer is automatically generated