Durabook U11I User Manual
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Durabook U11I User Manual

Fully-rugged tablet pc
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© 2023 Twinhead International Corp and/or its affiliates. All rights reserved.

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  • Page 1 © 2023 Twinhead International Corp and/or its affiliates. All rights reserved.

  • Page 2: Table Of Contents

    Table of Contents ..................5 EFORE TART ..................5 ACKAGE ONTENTS ..................6 RODUCT VERVIEW Front View ....................... 6 Back View ........................ 8 Top View ........................9 Bottom View ......................9 Left View ........................ 10 Right View ......................10 ..................11 TATUS NDICATORS GETTING STARTED ..............
  • Page 3 Adjusting Brightness ....................28 Setting Photo Timer ....................29 Configuring Camera Settings ................... 29 Viewing Photos/Videos .................... 30 MAKING CONNECTIONS ............31 ............... 31 NSTALLING THE EMORY SIM C ................32 NSTALLING THE ................. 33 NSTALLING THE MART ..............34 ONNECTING THE ICROPHONE EADSET...
  • Page 4 Battery Disposal ..................... 70 WARNING EXPLOSION HAZARD ................70 CLASS 1 LASER PRODUCT ..................71 ................. 72 AFETY NSTRUCTIONS ............ 74 LOOR ORMAT ESCRIPTION EN-4...

  • Page 5: Before You Start

    Before You Start Before You Start Congratulations on your purchase of this tablet PC. This fully-rugged tablet PC is portable and provides users with maximum mobile computing experience in a wide range of working environments. Before you begin using your tablet PC, read this chapter to familiarize yourself with the main components installed in the system.

  • Page 6: Product Overview

    Before You Start Product Overview Front View Item Description Microphones Record the surrounding sound. Ambient light sensor Use to detect the current level of visible light in the surrounding environment. Front camera Use for video conferencing. Status indicators Indicate the corresponding function status. Power button Press to turn your tablet PC on or off.
  • Page 7 Before You Start Item Description P2: Press to activate the assigned function. - Scanner button (if the barcode scanner is integrated). - Touch screen mode selection. - Shortcut key for launching specific applications. - Disable (no function). Pre-OS Phase: Press into boot menu Up/Down buttons : Press to activate the assigned function.

  • Page 8: Back View

    Before You Start Back View Item Description Speakers Emit sound. SSD kit latch Lock the SSD kit in place. SSD kit compartment Contain the SSD module. Camera LED flash Provide additional lighting when taking pictures under low light environments. Rear camera Use to take pictures.

  • Page 9: Top View

    Before You Start Top View Item Description USB Type-A port Connect a USB peripheral device. (for selected model) RS232 port Connect a serial peripheral device. (for selected model) Barcode scanner Scan barcodes. (for selected model) USB Type-C port Connect a USB peripheral device. (for selected model) Bottom View Item...

  • Page 10: Left View

    Before You Start Left View Item Description Strap holes Attach the strap for the stylus pen. Kensington lock slot Connect a Kensington-compatible tablet PC security lock. Smart card reader Use to insert smart cards. (for selected model) Right View Item Description DC-in jack Connect the power adapter.

  • Page 11: Status Indicators

    Before You Start Status Indicators The status indicators on the tablet PC light up when a particular function is active. Icon Item Description Power The LED always lights on (green) when the system is running. When the system is in sleep mode, the LED blinks.

  • Page 12: Getting Started

    Getting Started Getting Started This chapter will help you get started using the device. Installing the Battery To install the battery, follow the steps below: 1. Align and insert the battery into the battery compartment. 2. Push completely until the battery locks into place.

  • Page 13: When To Replace The Battery Pack

    Getting Started When to replace the Battery Pack The battery performance gradually decreases over time and usage. We recommend you replace your battery pack after 18 to 24 months of usage. Removing the Battery To remove the battery, follow the steps below: 1.

  • Page 14: Removing The Ssd Kit

    Getting Started Removing the SSD Kit To remove the SSD kit, follow the steps below: 1. Slide the SSD kit latch to the unlock position. 2. Remove the SSD kit out of its compartment. EN-14...

  • Page 15: Installing The Ssd Kit

    Getting Started Installing the SSD Kit To install the SSD kit, follow the steps below: 1. Align and insert the SSD kit into its compartment. 2. Slide the SSD kit latch to the lock position to secure the SSD kit. EN-15...

  • Page 16: Connecting The Power

    Getting Started Connecting the Power Your tablet PC can be powered up using the AC adapter or the Lithium-ion battery. Connecting the AC Adapter The AC adapter powers up your tablet PC and charges the battery. 1. Connect the AC adapter to the DC-in jack on your tablet PC. 2.

  • Page 17: Starting Your Tablet Pc

    Getting Started Starting Your Tablet PC Turning On Your Device Press the button until the Power LED lights up. Turning Off Your Device It is important to properly shut down your tablet PC to avoid the loss of unsaved data. To shut down your tablet PC, do the following: >...

  • Page 18: Operating Your Tablet Pc

    Operating Your Tablet PC Operating Your Tablet PC This chapter will guide you on how to use your Tablet PC. Using the Quick Menu To enter the Quick menu, tap the arrow on the task bar to display hidden icons. Then tap the Quick Menu icon ( You can also access the Quick menu in the All apps list.

  • Page 19: Viewing The Version Information

    Operating Your Tablet PC Viewing the Version Information On the Version section, you can view the Bios version, EC version, and Quick Menu version. Viewing the Battery Charge Cycles On the Battery Charge Cycles section, you can view the battery charge cycle and battery status.

  • Page 20: Configuring The Programmable Button (P2)

    Operating Your Tablet PC • Launch Application: Shortcut key for launching the specific application. To assign the application, refer to the “Assigning an Application the P1/P2 Button” section. The default application is Quick menu. • Disable: No function. Configuring the Programmable Button (P2) On the P2 Button Setting section, you can assign the function for the P2 button.

  • Page 21: Configuring The Up/Down Keys ( )

    Operating Your Tablet PC Configuring the Up/Down Keys () On the Up/Down Button Setting section, you can assign the function for the  and  buttons. There are three available options: • Brightness adjustment: Adjust the LCD panel brightness level. •...

  • Page 22: Configuring The Touchscreen Settings

    Operating Your Tablet PC Configuring the Touchscreen Settings Your tablet PC is equipped with a touchscreen. Using the touchscreen, you can navigate the screen by using touch gestures (any input from your finger, a glove, or a stylus). CAUTION! Do not use any sharp object, such as a pen or pencil, on the touchscreen to prevent scratches.

  • Page 23: Configuring External Antenna Switching Mode

    Operating Your Tablet PC Select one of the available options: • : Select Finger/Water if you are using your fingertips. • : Select Glove if you are wearing gloves. • : Select Stylus if you are using a stylus. • : Select Touch Disable if you don’t want to use touch function.

  • Page 24: Configuring Adaptive Brightness Settings

    Operating Your Tablet PC • Tap the Wi-Fi Antenna tab to enable/disable the device to automatically switch to the external WLAN antenna when it is affixed on a docking station. • Tap the LTE Antenna tab to enable/disable the device to automatically switch to the external WWAN antenna when it is affixed on a docking station.

  • Page 25: Taking Photos

    Operating Your Tablet PC b. In the Cortana search box, enter ‘camera’. Then tap Camera. Taking Photos to capture a photo. EN-25...
  • Page 26 Operating Your Tablet PC NOTE • To switch between front and rear cameras, tap EN-26...

  • Page 27: Recording Videos

    Operating Your Tablet PC Recording Videos to switch to Video mode. Press to start recording a video. The recording time appears on the bottom of the screen. To stop recording the video, tap EN-27...

  • Page 28: Adjusting Brightness

    Operating Your Tablet PC Adjusting Brightness › to switch to Pro mode. to display the brightness control slider. Do the following: • Tap and drag upwards to brighten your photo or video. • Tap and drag downwards to darken your photo or video. EN-28...

  • Page 29: Setting Photo Timer

    Operating Your Tablet PC Setting Photo Timer to toggle the desired time delay. • : Self-timer is off • : 2-second self-timer • : 5-second self-timer • : 10-second self-timer Configuring Camera Settings to enter the Settings menu. Select the desired menu option and setting. Menu Option Description Press and hold...

  • Page 30: Viewing Photos/Videos

    Operating Your Tablet PC video. • Photo burst – Tap and hold the Camera button to take photos continuously. • Disabled – Disable the function. Aspect ratio Select the aspect ratio of the photos. Framing grid Show or hide the framing grid lines. Time lapse Set the setting is set to On, the system will keep taking photos until the Camera button is pressed.

  • Page 31: Making Connections

    Making Connections Making Connections This chapter will guide you on installing peripheral devices to maximize the use of your tablet PC. Installing the Memory Card Your tablet PC supports different types of memory cards to provide faster data transfer. Supported types: Micro SDHC, Micro SDXC 1.

  • Page 32: Installing The Sim Card

    Making Connections Installing the SIM Card You can use a SIM card for wireless internet access. NOTE • Check the availability of service and data plan rates with your network service provider. • It is recommended that you turn off the tablet PC before inserting the SIM card.

  • Page 33: Installing The Smart Card

    Making Connections Installing the Smart Card Your tablet PC is equipped with a built-in smart card to make secure purchases, store security information, and provide identification and information. 1. Pull to open the smart card cover. 2. Insert a smart card into the smart card slot. 3.

  • Page 34: Connecting The Microphone/Headset

    Making Connections Connecting the Microphone/Headset Your tablet PC is equipped with an audio combo jack that enables you to use the headset or microphone. ❖ To connect to a headset, open the memory/SIM card cover and plug the stereo headphone cable into the audio combo jack of your device. ❖...

  • Page 35: Connecting Usb Devices

    Making Connections Connecting USB Devices You can connect your tablet PC to other USB devices, such as a mouse, keyboard, digital camera, printer, or an external hard disk drive. 1. Slide to the right to open the I/O port cover. 2.

  • Page 36: Connecting To External Displays

    Making Connections Connecting to External Displays You can connect an additional display to your tablet PC by using the HDMI cable. 1. Slide to right to open the I/O port cover. 2. Connect one end of the HDMI cable to the HDMI Port of your device. 3.

  • Page 37: Connecting To Wireless Connections

    Making Connections Connecting to Wireless Connections Your tablet PC can connect and communicate with other Bluetooth-enabled devices. NOTE • Do not disassemble the bumper. Otherwise, the antenna may be damaged, resulting in poor reception. Connecting to a Bluetooth Device Your tablet PC can connect and communicate with other Bluetooth-enabled devices.
  • Page 38 Making Connections 4. Tap + and select the kind of device you want to add. 5. Select the device you want to connect. Verify the pairing code on the screen of your device and pairing device match, then tap Connect to start pairing. NOTE •...
  • Page 39 Making Connections 6. Tap Done to complete the pairing connection. NOTE • Most Bluetooth-enabled devices need to be paired with your tablet PC. The PIN you enter on the tablet PC must be the same PIN to be entered on the other Bluetooth device.
  • Page 40 Making Connections Connecting to a Wireless Local Area Network Your tablet PC comes with a WLAN module. A wireless network can be added either when the network is detected or by manually entering the settings information. To connect, follow the steps below: 1.
  • Page 41 Making Connections 3. Tap Connect. Some networks require a network security key or a password. Check the Connect automatically box to automatically connect to this network when it is available. 4. Enter the network security key. 7. Tap Next. After the connection is established, you can see the wireless icon ) in the Notification area.
  • Page 42 Making Connections Connecting to a Wireless Wide Area Network (WWAN) The WWAN function allows your tablet PC to connect to the Internet using mobile or cellular data networks. To connect, follow the steps below: 1. Insert a valid SIM card into the SIM card slot (refer to page 32). 2.
  • Page 43 Making Connections 3. Select the mobile network carrier and tap Connect to establish the connection. Check the Let Windows manage this connection box to allow the system to automatically connect to this mobile data network. EN-43...

  • Page 44: Using The Bios Setup Utility

    • Press the P1 key. • Tap Setup (on the upper right corner of the screen) when the DURABOOK logo appears. • Press the Delete button on the keyboard.
  • Page 45 Using the BIOS Setup Utility Navigating and Entering Information in BIOS Use the following keys to move between fields and to enter information: Keyboard Description Select screen →  / Click Select item Enter / Select Double-click + / - Change Opt.

  • Page 46: Main Menu

    Using the BIOS Setup Utility Main Menu The Main menu displays the device’s system overview information, including the system date and time. Item Description BIOS Information Display the BIOS version detected during boot up. Display the CPU type and speed, total memory, mainboard System Information version, PCH SKU, ME FW version, and ME Firmware SKU.

  • Page 47: Advanced Menu

    Using the BIOS Setup Utility Advanced Menu The Advanced menu allows you to configure specific system settings. Item Description Configure the CPU parameters. For details, refer to CPU Configurations CPU Configuration on page 48. Configure the Key Definition settings under Windows. For Key Definitions details, refer to Key Definitions on page 48.
  • Page 48 Using the BIOS Setup Utility Item Description Touch screen mode Select the touchscreen mode. For details, refer to Touch select Screen Mode Selection on page 51. URAT Mode Selection Select RS232 or RS422 or RS485(For Selected Model). CPU Configurations Select this option to configure the CPU parameters. Item State Description...
  • Page 49 Using the BIOS Setup Utility NOTE • The actual key definition settings are dependent on the Quick menu settings. Refer to Configuring the Programmable Button (P1), Configuring the Programmable Button (P2), and Configuring the Up/Down Keys () sections. Device Configurations Select this option to configure the device settings.
  • Page 50 Using the BIOS Setup Utility Item State Description Enable Turn on the function. Digitizer Disable Turn off the function. Enable Turn on the function. Wireless LAN Disable Turn off the function. Enable Turn on the function. Bluetooth Disable Turn off the function. Enable Turn on the function.
  • Page 51 Using the BIOS Setup Utility Power Configurations Select this option to configure the power management settings. Item State Description Enable Turn on the function. Resume on AC power Disable Turn off the function. Enable Turn on the function. Wake On LAN from S3/S4 Disable Turn off the function.

  • Page 52: Boot Menu

    Using the BIOS Setup Utility Boot Menu The Boot menu allows you to configure the boot settings and boot sequence. Item Description Boot up NumLock Select the keyboard NumLock state. State Launch CSM Enable/Disable CSM support. Launch Network PXE Control the execution of UEFI and Legacy PXE OpROM. OpRom Option ROM Set the display mode for Option ROM...

  • Page 53: Security Menu

    Using the BIOS Setup Utility Security Menu The Security menu allows you to set or change the Administrator and User passwords. Item Description Administrator Set the Administrator password. Password Secure Boot Customize the Secure Boot settings. EN-53...

  • Page 54: Save & Exit Menu

    Using the BIOS Setup Utility Save & Exit Menu The Save & Exit menu allows you to save/discard the changes and restore the default values for all setup options before leaving the BIOS Setup Menu. Item Description Save Changes and Reset the system after saving any changes.

  • Page 55: Maintaining And Caring For Your Tablet Pc

    Using the BIOS Setup Utility Maintaining and Caring for Your Tablet PC Taking care of your tablet PC will reduce the risk of damage to your device and ensure that it operates properly. To help you maintain the quality and function of your tablet PC, this chapter provides guidelines on how to protect, store, clean, and travel with your device.
  • Page 56 Using the BIOS Setup Utility dropping or an object hitting the device may cause damage. • Do not cover or block any ventilation openings on the Tablet PC. For example, do not place the Tablet PC on a bed, sofa, rug, or other similar surface.
  • Page 57 Using the BIOS Setup Utility Battery Pack Guidelines • Do not expose the battery to temperatures below 0°C (32°F) or above 45°C (113°F). This may adversely affect the battery pack. • While the battery may not provide 100% capacity at temperature extremes, its capacity is restored when the battery temperature return to a normal range, around 20°C (68°F).

  • Page 58: Cleaning Your Tablet Pc

    Using the BIOS Setup Utility Battery Charging Recommendations The battery is a consumable item that will eventually wear out and need replacement. NOTE • If the battery pack has deteriorated, ensure it is replaced with a new one. The lifespan of the battery depends upon its usage. To prolong battery life, follow the recommendations below: •...

  • Page 59: Traveling With Your Tablet Pc

    Using the BIOS Setup Utility Cleaning the External Power Connector The external power connector may sometimes be exposed to moisture and/or contamination causing an unreliable connection to the external power source. Clean the connector with a cotton swab dipped in electronics grade isopropyl alcohol.

  • Page 60: Troubleshooting

    Using the BIOS Setup Utility Troubleshooting This chapter advises you on what actions to take when solving common computer problems that may be caused by issues with hardware or software. Preliminary Checklist Here are the initial steps you should follow before taking further actions when encountering any problem: 1.
  • Page 61 Using the BIOS Setup Utility to the device. • The Battery Power LED lights when the battery starts charging. • If the battery still fails to start charging after an hour, remove the battery, wait several seconds, and then install it again. •...

  • Page 62: Display Problems

    Using the BIOS Setup Utility BT Wireless Transmission Problems I cannot connect to another device with BT wireless technology. • Ensure that you have activated BT feature on both devices. • Make sure that the distance between the two devices is within the acceptable limit and that there are no walls or other obstructions between the devices.
  • Page 63 Using the BIOS Setup Utility If the battery does not begin charging, perform the following: ⚫ 1. Remove the battery. 2. Connect the AC adapter. 3. Turn on the device by pressing the POWER button. 4. Reinstall the battery. The Battery LED is a steady blue while the battery is charging.
  • Page 64 Using the BIOS Setup Utility 4. Select one of the two options depending on your needs. - Keep my files (requires around 3 to 4hr) - Remove everything (requires around 5 to 6hr) 5. You are informed of the programs that will be removed. Click “Next” to proceed.
  • Page 65 Using the BIOS Setup Utility Note: If you see a message as shown below that means WinRE (Windows Reset) is disabled. 7. To enable resetting Windows, follow the steps below: a. Hover mouse over Start menu. b. Select Command Prompt (Admin) from the pop-up menu. c.

  • Page 66: Other Problems

    Using the BIOS Setup Utility Other Problems The device won’t turn on. Make sure a fully charged battery is properly installed. ⚫ Connect external power to charge the battery if it is not charged. ⚫ If you are using the AC adapter check the electrical outlet you are using to ⚫...

  • Page 67: Appendix

    Appendix Appendix Copyright Copyright © 2023. All rights reserved. No part of this user manual may be transmitted, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, without the prior written permission of the manufacturer. Information is subject to change without prior notice.
  • Page 68 Appendix Docking connector (20-pin Pogo) x 1 SIM card x 1 Optional smart card reader x 1 or x 2 (mutually exclusive options) DC-In jack x 1 Optional serial port (RS232, 422 and 485: D-sub,9-pin) x 1 (mutually exclusive) Optional 1D/2D barcode reader x 1 (mutually exclusive) Optional RF antenna pass-through for GPS, WWAN, and WLAN Communication Integrated 10/100/1000 Ethernet...

  • Page 69: Regulatory Statement

    Appendix Regulatory Statement Federal Communications Commission Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 70: Declaration Of Conformity

    Appendix Declaration of Conformity This device complies with part 15 of the FCC rules. Operation is subject to the following conditions: ▪ This device may not cause harmful interference. ▪ This device must accept any interference received, including interference that may cause undesired operation. RF exposure warning This equipment must be installed and operated in accordance with provided instructions and must not be co-located or operating in conjunction with any...
  • Page 71 Appendix CLASS 1 LASER PRODUCT LASERSCHUTZKLASSE 1 PRODUKT TO EN60825 CAUTION THIS APPLIANCE CONTAINS A LASER SYSTEM AND IS CLASSIFIED AS A "CLASS 1 LASER PRODUCT.” TO USE THIS MODEL PROPERLY, READ THE INSTRUCTION MANUAL CAREFULLY AND KEEP THIS MANUAL FOR FUTURE REFERENCE.
  • Page 72 Appendix CAUTION FOR ADAPTER THE TABLET PC IS FOR USE WITH DEDICATED AC ADAPTER. AVERTISSEMENT CONCERNANT L’ADAPTATEUR LA TABLETTE DOIT Ê TRE UTILISÉ E AVEC UN ADAPTATEUR SECTEUR CA DÉ DIÉ . BATTERY SAFETY DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY REPLACED. REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE RECOMMENDED BY THE MANUFACTURER.
  • Page 73 Appendix • When using an AC adapter: ✓ Place this device in a location that is close enough to an electrical outlet to accommodate the length of the power cord and in order to turn off the power conveniently. ✓ Operate this device only with the type of power source indicated on the device marking label.
  • Page 74 Appendix ShopFloor Date Code Format Description Year Year Serial Format Type Week Origin (unit digit) (tens digit) number Example 12345 Date Code Total code numbers Definition of the Date Code First Date Code: Type SY … System (complete machine) Second Date Code: Year (unit digit) Last digit of the calendar year.

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