Operation - Viking FaxJack FAXJ-1000 Product Manual

2. Accessing the Programming Mode Remotely
Step 1 Call into the FAXJ-1000 from a Touch Tone phone.
Answer the ringing line using the phone (or device) connected to any of the device ports (this may take a few
Step 2
moments if the FAXJ-1000 is in the Automatic Answer mode).
Step 3
Enter Q followed by the security code (Factory 845464).
Step 4 A double beep will indicate that you have accessed the programming mode.
Step 5 You can now Touch Tone program the features listed in section C.
Step 6 When finished programming, hang up.
Note: Programming from a cell-phone may not be suitable in areas with weak coverage.
Note: If Q plus an invalid security code is dialed, three error beeps will be heard. You may then dial Q plus another security code
to attempt access to the programming mode.
C. Quick Programming Features
Description
Enable Caller ID (factory setting)
Disable Caller ID
Enable CNG detection (factory setting)
Disable CNG detection
Normal call processing (see Operation section A)
Fast call processing (see Operation section A) (factory setting)
Normal outgoing call mode (factory setting)
Internal call mode (see Operation section E)
Reset all programming to factory default settings
Security Code (Factory 845464)
Note: After making an entry, two beeps indicate the entry was correct and accepted into the FAXJ-1000's memory. Three beeps
indicate an incorrect entry that was not accepted.
D. Factory Reset
Remove power from the unit and make sure it is connected to a phone line. Come off hook with a phone connected to the Phone
1 port. Power up the unit and the Status LED will start to flash. After about three seconds, the LED will turn off. Hang up the
phone within two seconds. The unit will perform a factory reset followed by two flashes of the LED.
A. Automatic Answer Mode
Note: If using distinctive ring service from the telephone company and distinctive ring is enabled (dip switch 2 set to ON), see
Operation, section F and G.
If caller ID is enabled, the FAXJ-1000 waits two seconds after the first CO (telephone company) ring to receive and store the caller
ID data and then answers the line. If caller ID is disabled, it answers the line immediately after the first ring. The FAXJ-1000 then
starts generating ringback tones to the caller every four seconds, while listening in the interval between ringbacks for fax CNG tones
or Touch Tones to route the call (see Operation, section D for a description of how incoming touch tones can be used to route calls).
If fax CNG tone or touch tones are detected, the FAXJ-1000 starts ringing the appropriate device, maintaining four seconds of off
time between rings. If fax CNG tones or touch tones are not detected after one ringback, the FAXJ-1000 starts ringing the Phone 1
port. The selected port is rung until the ring limit is met (see Operation, section F).
Incoming phone line rings. If caller ID is enabled, the FAXJ-1000 delays for 2 seconds to capture and store the caller
Step 1
ID data.
The FAXJ-1000 answers the line. The FAXJ-1000 is compatible with distinctive ringing features offered by the telephone
Step 2 company. If you have the distinctive ring feature, the FAXJ-1000 will direct the call to the appropriate port based on the
ring cadence it detects (see Operation, section G).
The FAXJ-1000 listens for one of the following:
a. CNG tones (1100 hz tone burst) from an incoming automatic fax machine wishing to be connected to the on-premise
fax machine.
b. Touch tones from an incoming caller wishing to be connected to a specified device (i.e. "11111" for the Fax port,
Step 3
"22222" for the Modem port, "33333" for the Phone 1 port and "44444" for the Phone 2 port).
c. Two touch tones from an incoming caller, a touch tone "#" and a second touch tone to route the call (ie: #1 for the Fax
port, #2 for the Modem port, #3 for the Phone 1 port or #4 for the Phone 2 port).
When CNG or touch tones are detected, the FAXJ-1000 generates ringing (routes the incoming call) to the appropriate
port based on what was detected.
The FAXJ-1000 generates ringback tones to the incoming caller. In the following example the caller hears one CO ring
Step 4
back plus two FAXJ-1000 ringback tones (before getting answered by the called device).
If CNG tones or touch tones are not detected during any of the monitor periods, the FAXJ-1000 generates ringing (routes
Step 5
4 the incoming call) to the Phone 1 port.

Operation

Enter Digits
Q1
Q2
Q3
Q4
Q5
Q6
Q7
Q8
###
6 digits #47