Burton Safes HOTEL PRIMO Instructions

Opening the safe with the override key

• Remove the plastic cover on the safe by the bottom of the keypad
• Insert the key into the lock.
The key will only fit the lock one way - do not force the key
• Turn the key clockwise to open the safe.
If there is battery power the screen will display 'OPEN'
• After you have finished and closed the safe door,
turn the key anti-clockwise to close
• Ensure you replace the plastic cover

Error codes

Every time an error code is shown, the keypad will beep twice.
ERROR = wrong code has been entered
HOLD 15/30 = 4 wrong codes have been entered, you are in a |5 minute
or 30 minute penalty lockout time.
ERROR 1 = Indicates that the bolts have failed to retract fully. Press
lightly on the door to relieve the pressure and ensure they
are not catching on anything and try again. If you continually
get this error code, contact Burton Safes
ERROR 2 = Indicates that the bolts have failed to close fully.
Open the safe door and make sure that nothing is in the way of the bolts.
Do not overfill your safe. Make sure you can close the
safe door fully before trying again. If you continually get this
error code, contact Burton Safes

Warranty

Your new product carries a parts and labour 2 year warranty in respect of defects in
materials and workmanship. In order to register your warranty you will need the serial
number from your product, this can be found on the product itself. You can activate your
warranty by visiting our website. www.burtonsafes.co.uk/warranty
www.burtonsafes.co.uk | +44 (0) 1484 663388 | enquiries@burtonsecurity.com
Brockholes Business Park, Rock Mill Road, Holmfirth, HD9 7BN
About the lock
This lock requires a 4 digit code to open the lock. The safe also comes with an emergency
override key. The key hole is located next to the keypad.
The lock should also have a master code programmed in case the emergency key is missing.
The master code can only open the lock.

How to open the safe

• Enter a valid 4 digit user code (the factory default user code is *1234")
• The screen will display 'OPEN'
• Open the safe door

How to close the safe/change the code

Everytime the safe is closed the code can be changed.
The safe should be left with the door open before new guests use it, so they can set their own code.
• Ensure that nothing is in the way of the bolts
• Close the door fully and enter a 4 digit code i.e. [1][2][3][4]
• Press the [LOCK] key
• The screen will display [CLOSED]

Incorrect Entry

• If an incorrect code has been entered the screen will display 'ERROR'
• After 4 incorrect entries, a penalty time of 15 minutes (factory default)
or 30 minutes (if you have chosen this setup) will begin.
• The screen will display 'HOLD 5' or 'HOLD30'.
Pressing any key will show how long is remaining
• When the penalty time is over, try again
burtonsafes.co.uk
Instructions
HOTEL PRIMO
£1,000 Cash Rating
£10,000 Jewellery Rating
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