Bang & Olufsen BeoVision 5 Service Manual
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Bang & Olufsen BeoVision 5 Service Manual

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BeoVision 5 – 42 EU MKIII
Chassis and display interface
Type 891x
Service Center repair guide
English, German, French, Italian, Spanish, Danish, Nederlands
This Service Center repair guide must be
returned with the defective parts/back-up
suitcase !

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Summary of Contents for Bang & Olufsen BeoVision 5

  • Page 1 BeoVision 5 – 42 EU MKIII Chassis and display interface Type 891x Service Center repair guide English, German, French, Italian, Spanish, Danish, Nederlands This Service Center repair guide must be returned with the defective parts/back-up suitcase !

  • Page 2: Table Of Contents

    Contents – Survey of modules, English How to service ............1.2 Fault flow chart ............1.7 Placement of measuring points ......... 1.17 Plasma Display Panel self-check ......... 1.18 Plasma Display Panel pixel test ........1.19 Local Screen Failure and OSD menu ......1.20 Replacement of modules ..........
  • Page 3 How to service, English Using the Service Center repair guide (SCRG) The SCRG is primary dealing with fault located in the product as a stand alone product. Faults that occur due to setting, link failure or other faults on external connected equipment, can not be expected to be described.

  • Page 4: How To Service

    Check the PDP for burn-in and pixel error! Refer to page 1.19. The test is used: before transporting BeoVision 5 – 42 or the Plasma Display Panel to a workshop. before and after service on the Plasma Display Panel. Error code The error code contains data that may be used for repairing the module(s) and must be returned with the module(s).
  • Page 5 How to service, English PIN-code setting prior to service The user guide gives the full information concerning the function and use of the PIN-code, such as the purpose of the PIN-code, activating the pin-code, forgotten your PIN-code, etc. This section gives information handling PIN-code in the service situation. PIN-code active prior to service If the PIN-code is not deactivated prior to service, you must use the service code to unlock the product.
  • Page 6 How to service, English Handling and cleaning Static electricity Static electricity may damage the television. STATIC ELECTRICITY MAY DESTROY THE Static-protective field service kit. PRODUCT A static-protective field service kit must always be used when the product is disassembled or modules are being handled. Follow the instructions in the guide and use the ESD-mat for both old and new modules.

  • Page 7: Fault Flow Chart

    PCB58, IR-Eye defect Module 999, Main chassis defect If a wrong PIN-code has been entered 3 Fault may be times, the located in any of BeoVision 5-42 is the PCBs forced into 3 hours stand-by Replace Replace IR-Eye Main chassis...
  • Page 8 Possible causes Defect ML function Defect Main chassis Defect ML connection Defect ML cable Incorrect option setup Turn OFF the BeoVision 5-42. Disconnect the ML cable Turn ON the Replace BeoVision 5-42. Main chassis Last ML error codes (Module 999) = …...
  • Page 9 Fault flow chart, English Fault flow chart, English Add Camcorder on Beo4 list Fault Camcorder No sound and/or no picture Connection to Reestablish Possible causes Confirm camcorder OK? connection Defect connection to camcorder connection W42 Select Camcorder Defect PCB camcorder Reestablish PCB58 <->...
  • Page 10 Fault flow chart, English 1.10 1.10 1.10 Fault flow chart, English Picture Press MENU on Check plasma Fault PDP stb. Light PDP stb. Light PDP stb. Light PDP stb. Light Beo4 display panel stb. TV Channels No light Green Blinking Menu on screen? led.
  • Page 11 Fault flow chart, English 1.11 1.11 1.11 Fault flow chart, English Only TV channel Check source Reestablish Fault Noise on OSD PDP with noise in connections, connections, Noise in picture picture settings OK? settings Possible causes Noise in PDP, power, digital processing Noise from source Bad connection Tuner, not tuner correctly (sound in picture)
  • Page 12 Fault flow chart, English 1.12 1.12 1.12 Fault flow chart, English Fault Activate OSD on Fault may be found Colour failure on picture in the PDP Colours OK? Possible causes RGB failure in PDP Colour setting in user menu EEPROM setting erased RGB connection chassis <->...
  • Page 13 Fault flow chart, English 1.13 1.13 1.13 Fault flow chart, English Sound Fault Ensure all sources No sound in External speakers are OK Run fault flow chart Press SPEAKER1 No sound in Possible causes (internal speakers) internal speakers Camcorder mute PCB10 –...
  • Page 14 Fault flow chart, English 1.14 1.14 1.14 Fault flow chart, English Fault No sound in internal speakers Press SPEAKER1 (internal speakers) Possible causes Camcorder mute PCB10 – amplifier defect PCB10 – power supply defect PCB10 – power supply to PCB10 defect Speaker defect Connections to speaker Connection from source defect...
  • Page 15 Fault flow chart, English 1.15 1.15 1.15 Fault flow chart, English Check source Reestablish Fault Noise in TV connections and connections and / Noise in sound channels only? settings or settings Possible causes Noise in TV channels -> tuning not correct Noise in all sources ->...

  • Page 16: Placement Of Measuring Points

    Placement of measuring points, English 1.17 Placement of measuring points  Fuse on module 60  Connection W42 PCB58 <-> Main chassis  PCB60 p448  RS232 connection W69 PCB3 p447 <-> PDP  RGB connection W70 PCB3 p422 <-> PDP ...
  • Page 17 Remove front frame and front cloth, see illustrations page 8.1. Remove the black self-adhesive tape on the PDP. See 1. Switch on BeoVision 5-42. Enter self-check mode. Press button "B" on the PDP and at the same time button OFF TIMER on the remote control.

  • Page 18: Plasma Display Panel Pixel Test

    The PDP pixel test checks the status of the PDP, with regard to the number of defective pixels The test is used: - before transporting BeoVision 5 – 42 or the PDP to a workshop - before and after service on the PDP Refer to illustrations for - Placement of black self-adhesive tape on the PDP.

  • Page 19: Local Screen Failure And Osd Menu

    1.20 Local Screen Failure and OSD menu, English Local Screen Failure The PDP may have a local area failure on the screen. The illustration below shows a possible connection between failure and module. SU module D module SD module D module C2 module C1 module D module...

  • Page 20: Replacement Of Modules

    Replacement of modules, English 1.21 Replacement of modules Replace Main chassis module 999 Replace other modules, PCB58 & PCB59 Transfer picture adjustment values to 6IC6 Replacement of Main chassis module 999 For detailed dismantling instructions, please refer to illustrations on page 8.2 1.
  • Page 21 1.22 Replacing modules, English Replacement of other modules Replacement of PCB58, IR-eye For detailed dismantling instruction, please refer to page 8.4 1. Set the product in service position 2. Dismount Main chassis 3. Set Plasma Display Panel in service position 4.
  • Page 22 Replacing modules, English 1.23 Transfer picture adjustment values to 6IC6 Transfer after replacing the main chassis Important The EEPROM 6IC6 contains, user set up and the data for picture adjustment. In order to avoid loss of data, the old EEPROM 6IC6 must be transferred to the new PCB6.

  • Page 23: Adjustments

    1.24 Adjustments, English Adjustments Adjustments described Geometry adjustment. Picture adjustment. Tuner adjustment, no adjustment necessary. Geometry adjustment Geometry is adjusted in Format 3, 16:9 and the value for all other picture formats are calculated. Available formats: Format 1 16:9 panoranic Format 2 Letter box Format 3...
  • Page 24 Adjustments, English 1.25 Picture adjustment General considerations Correct adjustment of all parameters can only be obtained by using special test signals and equipment for light measurement. Factory values will result in the best result. The values are placed on the label. See page 1.23. All values are stored in the EEPROM.
  • Page 25 1.26 Adjustments, English Movie mode Auto: The function is only active in Format 3, 16:9. 18 Colour adjustment Adjust the colour saturation in the CVBS picture so it matches the RGB picture. This is not a factory adjustment. The adjustment applies only to the specific source connected to the specific input, such as a DVD 1 connected to the AV input.
  • Page 26 Adjustments, English 1.27 Chassis adjustment CVBS picture adjustment 1 – 5 Dynamic range of the picture. 1, 2 & 3 Rdr, Gdr & Bdr Red-, Green- & Blue drive Is used to adjust the white level. 4 Bri Brilliance Is used to adjust the black level. 5 Con Contrast Is used to adjust the contrast.
  • Page 27 1.28 Adjustments, English 18: CVBS and RGB colour adjustment Purpose Adjust the colour saturation in the CVBS picture so it matches the RGB picture. This is not a factory adjustment. The adjustment applies only to the specific source connected to the specific input, such as a DVD 1 connected to the AV input.

  • Page 28: Final Check After Repair

    Final check after repair, English 1.29 Final check after repair Final check after repair The final check after repair, describes the activities that are needed to ensure the product will be returned in perfect condition to the customer. The contents is: AC leakage test.
  • Page 29 1.30 Final check after repair, English Customer setup Remember to inform the customer of any changed that has been made in the user setup, due to procedures in the SCRG, such as Connections, Sound, Picture, etc. Restore the product to the customer setup. TV SETUP - OPTIONS Connections, such as DVD, STB, VTR Sound, such as external speakers...
  • Page 30 Service mode, English 1.31 Service menu Service menu Monitor service menu Monitor information 1 Monitor 1 Monitor information 06 IC3 (AP) : SW 2 TV-tuner 2 Service counters 06 IC2 (IOP) : SW 20.0 3 Picture adjustments 4 Geometry adjustments 61 IC5 (STB-C) : SW...

  • Page 31: Service Mode

    1.32 Service mode, English Service Mode The Service mode consits of two parts: Service menu and Bus ignore mode. Enter Service mode: Select a SETUP menu and press 0 0 GO within 3 seconds. Operation in Service mode: moves the cursor up and down in the menus or change the parameter setting.
  • Page 32 Service mode, English 1.33 Monitor information Monitor information menu, press 1 Monitor information 06 IC3 (AP) 06 IC2 (IOP) SW 20.0 61 IC5 (STB-C) 61 IC5 (STB-C) TABLE 1.6 32 IC607 (DSM) 0.75d EEPROM ver. Type no. 8912 Item no. 1891232 Serial no.
  • Page 33 1.34 Service mode, English The survey shows which module has generated an error code on IIC bus. Error Code Module no. 80/84/88 XX-YZ (XX = IIC address. Y = IIC bus address, bus 1 or bus 2. Z = any IIC bus segment A/B/C/D) Error Code TV error...
  • Page 34 Service mode, English 1.35 Text registers Text Register setup Selecting “Set” makes it possible to choose from 7 different teletext character set. English Polish English English English English English German German German Russian German Arabic Hebrew Swedish Swedish Swedish Estonian Swedish French Arabic...
  • Page 35 PIN-code setting - In this menu it is possible to activate (ON) or deactivate (OFF) the PIN-code. It is only possible to access this menu if no pin code is set for BeoVision 5. FBX status info SW ver HW id...
  • Page 36 The digital values for the various systems are the following: B/G = L/L’ D/K = The digital value for system combinations is obtained by adding the applicable digits. The digital values for the IF variants in BeoVision 5-42 are the following: B/G/L/L’ B/G/D/K B/G/L/L’/I M/I/D/K B/G/M/I/D/K = Press GO to save the digital value.
  • Page 37 1.38 Service mode, English Bus ignore mode If an error occurs in the IIC bus system which makes the TV go into stand-by every time it is attempted to be switched on, it is possible to switch on the TV in such a way that the error is ignored: - The TV must be on stand-by for at least 5 seconds.
  • Page 38 Service position Service position FRONT FRONT INPUT 1 REAR SUBWOOFER REAR INPUT 2 IR-OUTPUT V.TAPE DECODER LINK ATTN. MASTER LINK VHF/UHF 75 Ω...
  • Page 39 3P447 3P453 3P429 3P445...
  • Page 40 Plasma Display Panel in service position Plasma Display Panel in service position...
  • Page 41 PCB58, IR-eye Remove PCB58, IR-eye Service position Remove Main chassis Plasma Display Panel service position 58P420...
  • Page 42 PCB59, Camcorder interface...
  • Page 43 Exchanging software Exchanging software Service position Remove Main chassis PCB6 6IC6 PCB32 SOCKET PCB14...
  • Page 44 Measuring points, format 3, PAL Measuring points, format 3, PAL Measuring points, format 3, PAL...
  • Page 45 Specification guidelines for service use 10.1 SPECIFICATION GUIDELINES FOR SERVICE USE BeoVision 5 – 42 EU MKIII CTV system * See type survey Dimensions W x H x D/Weight 1066 x 1150 x 170 mm/76 kg Dimensions W x H x D incl. Floor Stand 1066 x 1190 x 340 mm Dimensions W x H x D incl.
  • Page 46 10.2 Specification guidelines for service use Dolby® Digital Decoder Decoding capabilities Dolby® Digital 5.1 channel decoding Dolby® Pro-Logic decoding of two channel Dolby® Digital Dolby® Pro-Logic decoding of two channel PCM Dolby® Pro-Logic decoding of two analogue channels (Lt/Rt) DTS® Automatic format detection (Dolby®...
  • Page 47 Colours Aluminium front available in 4 different colours: Black, Grey, Dark grey, Light blue Dimensions W x H x D 1065 x 195 x 375 mm Wall bracket, BeoVision 5 Type 4178 Finish Black Dimensions W x H x D...
  • Page 48 10.4 Specification guidelines for service use DECODER (AV1), AV (AV2) & V.TAPE (AV3) Pin 1 Audio R out 1V RMS 820 ohms Pin 2 Audio R in 1V RMS 47 kohms Pin 3 Audio L out 1V RMS 820 ohms Pin 4 Audio GND Pin 5...
  • Page 49 Specification guidelines for service use 10.5 MASTER LINK Pin 1 Data- -0.25V ±0.1V Pin 2 Data+ +0.25V ±0.1V Pin 3 ML sense Pin 4-10 N.C. Pin 11 -supply voltage -7V to -15V (in standby -3V to -15V) Pin 12 +supply voltage +7V to +15V (in standby +3V to +15V) Pin 13 Audio -L 1V Bal, Rin 2.2Mohms, Rout 75ohms Pin 14...
  • Page 50 10.6 Type survey TYPE SURVEY Modification to other TV transmission systems Type System Modulator System B/G/L/L’/I/D/K B/G/L/I/M/D/K 8910 8000294 8000295 8911 B/G/L/L’ 8000295 8912 I/M/D/K 8000294 8913 8000295 8914 ITALY 8000294 8000295 8915 8000294 8000295 8916 B/G/D/K 8000295 8917 B/G/I/M/D/K Other 8000294 8918 B/G/L/L’...
  • Page 51 Wiring diagram 11.1 11.1 Wiring diagram 11.1 Wiring diagram...
  • Page 52 12.1 Available parts 12.1 12.1 Available parts Available parts 9028 Cabinet 9029 9029 9030 9022 9029 9023 9029 9022 9024 9014 9031 9023 9015 9025 9022 9016 9017 9032 9033 Plasma modules, see SCRG 9018 9025 f/PDP-42/D6 9026 9024 9027 9027 9035 9019...
  • Page 53 Available parts 12.2 Cabinet 9014 3430734 Loudspeaker cabinet, left 9015 8480261 Bass speaker 4.5” - 8Ω 9016 3332091 Gasket 9017 8480243 Treble speaker 18mm - 8Ω 9018 8200122 Plasma screen, complete 9019 3451726 Front glass, only 9020 3320651 Front frame, black 3320652 Front frame, silver 3320733 Front frame, dark grey 3320734 Front frame, light blue...
  • Page 54 12.3 Available parts 999Module, Main chassis 9044 9040 9041 9044 9041 9041 9041 9045 9041 9041 9041 9041 9042 9043 9042 See page 12.5 and 12.6...
  • Page 55 Available parts 12.4 999Module, Main chassis 9040 3153019 Wooden frame 9041 3375299 Spacer 9042 8400234 Fan 9043 3152954 Cover f/PCB60 9044 3375335 Heat sink 9045 3034135 Lock f/wire 6100421 Mains lead, DK 6100422 Mains lead, EU 6100423 Mains lead, GB 6100424 Mains lead, AUS 6100427 Mains lead, CH 6100428 Mains lead, IT...
  • Page 56 12.5 Available parts Electrical chassis 9050 3201 3202 1402 9053 1403 9054 9055 9051...
  • Page 57 Available parts 12.6 Electrical chassis 9050 3320666 Frame f/chassis 9051 3152970 Holder f/PCB’s 9053 3151371 Holder 9054 3031556 Ground spring 9055 3152969 Holder f/PCB4 01Module 8000293 PCB1, Tuner/IF & Nicam system B/G 8000294 PCB1, Tuner/IF & Nicam system B/G/L/L’/I/D/K 8000295 PCB1, Tuner/IF & Nicam system B/G/M/I/D/K/L 02Module 8000147 PCB2, Video/Chroma incl.
  • Page 58 12.7 Available parts Wire bundles See wiring diagram page 11.1. The part no. is printed on the diagram above the wire bundle, as shown. Parts not shown 8053466 Special remote control 3375289 Service stand - order 2 pcs. 3375706 Micro fibre cloth 3375290 Product cover 3390621 3 holders for scart plugs, screws and extension straps for repacking Back-up suitcase and...
  • Page 59 Available parts 12.8 Packing 9301 9302 9303 9311 9304 9305 9306 9306 9307 9307 9308 9302 9309 9310 9301 3392702 Outer carton, top 9302 3396130 Foam packing, set of top and bottom 9303 3917226 Foam foil - order 2pcs. 9304 3392701 Outer carton, side 9305 3392727 Masonite, side - order 2pcs.
  • Page 60 12.9 Available parts Floor stand, type 4171 20 20 9501 9502 9501 3151728 Bracket 9502 3151729 Bottom plate 2058053 Screw 3375326 Threaded bushing 3151727 Foot 2046037 Screw 6 x 40mm 3375318 Rubber bushing 3390618 Bag w/screws etc. 3504638 Guide 3396199 Foam packing 3392774 Outer carton...
  • Page 61 Available parts 12.10 Motorised Stand, 9540 type 4173 9541 9542 9543 9544 9089 9089 8053488 Motorised base plate, complete (see also page 12.11 and 12.12) 9540 3459373 Bracket 9541 3459374 Shield 6277630 Wire bundle 9542 3459372 Base cover plate 9543 3375401 Holder f/bracket 9544 3375402 Holder f/wire bundle...
  • Page 62 12.11 Available parts Motorised base plate, complete 9089 9090 9091 9095 9092 9096 9093 9097 90M1 9098 9099 90100 90101 90102 9094 90103 Cage f. ball bearing 90104 Shafts Incl. pos. nos. 90106, 9011 90105 90106 53 54 9011...
  • Page 63 Available parts 12.12 Motorised base plate 9011 2732128 O-Ring 9089 8053488 Motorised base plate, complete 9090 2917030 Ball 9091 3152942 Holder f/balls 9092 2993038 Centre tap 9093 2700128 Gear wheel 9094 3162464 Cover w/plate 9095 2700129 Gear wheel 9096 3152940 Holder f/motor 9097 3152941 Holder f/gear wheel 9098...
  • Page 64 12.13 Available parts Cabinet, type 4177 9520 9521 9522 9523 9524 9523 9525 9520 9521 9529 9529 9529 9531 9531 9528 9526 9530 9527 9528 9527 9528 9520 3375276 Spring 9528 3375318 Plastic foot 9521 3375343 Arm f/lid 9529 3375305 Blind plug 9522 3124198 Fitting, left 9530...
  • Page 65 Available parts 12.14 Wall bracket, type 4178 9510 9511 9512 9513 9514 9515 9516 9510 3124193 Hinge, left 9511 3124194 Hinge, right 9512 3124195 Wall plate 9513 3152641 Wire holder 9514 3124192 Assembly fitting 9515 3375373 Self-adhesive tape 9516 3152641 Wire holder 3375374 Screw 6 x 16mm 3504658 Guide 3396195 Foam packing...

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