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QPS Que! Drive Owner's Manual

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  • Page 2 (714) 692-5516 Copyright Statement Copyright © 1998-1999 QPS Professional Solutions. All rights reserved. No part of this publication may be reproduced or transmitted in any form by any means for any purpose without the prior written permission of QPS Inc.

  • Page 3: Table Of Contents

    Table of Contents Table of Contents Thank You for Choosing the Que! Drive...................1 Chapter 1. Welcome to the CD-Recording World..................3 What Can the Que! Drive Do for Me? ..................3 Package List..........................4 Chapter 2. Getting Started.........................5 What You Should Have!......................6 What about software?......................7 Chapter 3.
  • Page 4 Notes!
  • Page 5 Congratulations! Thank You for Choosing QPS! Congratulations on your purchase of the Que! CD-ReWritable/ Recordable Drive. In this manual, you’ll find information designed to help you under- stand the capability of your new drive as well as a step-by-step explanation...
  • Page 6 Notes!

  • Page 7: Welcome To The Cd-Recording World

    Welcome to the CD-Recording World! If you’re new to CD-Recording, don’t worry; it’s easy to learn. The Que! Drive allows you to store massive amounts of data on one CD. You can fit as much data found on 450 floppies or on one CD-R or CD-RW media.

  • Page 8: Package List

    Package List Drive Software Universal Power Supply Adapter CD-R and/or CD-RW Media Power Cable Installation Manual Installation Manual SCSI Cable SCSI Controller (Optional) Carrying Bag & Strip...

  • Page 9: Getting Started

    Chapter Two Getting Started! Before you start using your Que! Drive, you’ll want to make sure you have every t h i n g you need. In this chapter, we’ll tell you what comes in the package, so you can make sure it’s all there.

  • Page 10: What You Should Have

    Refer to the provided package list on page 4 and verify that you have received all of the appro- priate parts. Okay, if all the right parts were in the package, then you just need to make sure your system will support the Que! Drive. Here’s what you’ll need. For PC User: Minimum system requirements: •...

  • Page 11: What About Software

    Getting Started What About Software? The Que! Drive comes with a variety of software applications that will help you get the most from your drive. PC users should install these applications: • Easy CD Creator by Adaptec • Direct CD Make CDs Right on Your Desktop.
  • Page 12 Getting Started For the Macintosh, you’ll find these applications: • Toast software for Macintosh by Adaptec. With this CD mastering software, you’ll be able to make your own CDs in the most popular formats, that can be read on CD-R, CD-RW, CD-ROM and DVD-ROM drives. Using Toast Software you can: •...

  • Page 13: Getting Plugged In

    Chapter Three Getting Plugged In Now that you know you have everything you need, you’re ready to install your Que! Drive hardware and software. This chapter will show you how to procced with the installation. Depending on the Drive you purchased the figures below show the front panel controls and indicators for Que! Drive.
  • Page 14 Installation Typical Front Panel 2 External Drive • Tray Front Door: Attached to tray drawer. • Headphone Jack: Stereo mini-jack for headphones and powered speakers. • Volume Control: Controls volume of headphone jack. This control has no effect on the rear panel audio outputs. •...

  • Page 15: Setting The Scsi Id

    SCSI Bus Termination If the QPS Drive is the only SCSI device attached to your computer, or if it’s the last device in the SCSI chain, you need to insure that the terminate switch is switched ON. If this device is...

  • Page 16: Getting It All Set Up

    Step 3. To play audio CDs, attach an audio cable (optional; this cable is not included). Step 4. Attach the power adapter to the back of the Que! Drive. Plug one end of power cable to the back of the power adapter and the other end to...

  • Page 17: Optional Scsi Card Installation

    Installation Optional SCSI Card Installation The next section will take you step by step through the installation of the optional SCSI Card into your PC or Apple Desktop Computer with an available PCI expansion slot. (The following steps should be used in conjunction with your computer’s user manual) Installing the SCSI Card Step 1.

  • Page 18: And Now For The Software

    And Now for the Software In this section, we’ll explain how to install the recording software packages that came with your Que! CD-R or CD-RW Drive. PC User Step 1 Install the Easy CD-Creator software • Insert the Adaptec Software CD into the CD-ROM Drive. •...

  • Page 19: Media Insertion And Removal

    Handling Chapter Four Media Insertion and Removal Guidelines 1. To insert the CD-ROM or CD-R disc, press the EJECT button. 2. Once the disc tray has fully extended, place the CD-ROM or CD-R disc into the center of the tray. NOTE: The disc surface must be clean and the label should be facing upward.
  • Page 20 Handling 4. The busy lamp will light for a few seconds to indicate that a disc has been loaded and the SPEED LED will stay lit if the CD-R drive has accepted the disc. 5. To eject and insert the disc, press the EJECT button; Mac users eject the disc by throwing it into the trash.

  • Page 21: Handling Guidelines

    Handling The NUMBER ONE cause of premature disc failure with recordable CDs is contamination of the recording surface before recording is completed. To minimize disc failure, use the following disc-handling guidelines. • Keep the media in its sealed package until you are ready to record.
  • Page 22 Notes!

  • Page 23: Trouble Shooting Guidelines And Performance Tips

    Chapter Five Troubleshooting Guideline and Performance Tips Having trouble with your Que! Drive. Want to know more about how it works? Check the list of common questions provided in this chapter; you may find the answers you need. If you don’t, or if a problem persists, contact QPS Technical Support.
  • Page 24 Questions Problem 1: Some or all of the SCSI devices are inaccessible or SCSI host adapter failed initialization. Reason 1: SCSI host adapter installation is not correct. Step 1. Try to power off your PC, wait about 1 minute, and then power it back on (COLD BOOT).
  • Page 25 See page 11 for the SCSI ID selection dial on your QPS CD-R or CD-RW drive. Step 4. Power on all peripherals first and then your PC. Step 5. If you still have problems, power down all peripherals and your system, disconnect all your peripherals from the host adapter and begin attaching one peripheral at a time.
  • Page 26 Questions Reason 2 A lack of SCSI termination will disrupt SCSI bus integrity. The first and last devices on the SCSI bus should be terminated. Termination is used so that signals and data can be transmitted successfully to and from all devices on the SCSI bus. By default, most SCSI host adapters are already terminated.
  • Page 27 Questions Reason 4 Bad SCSI cabling. It is recommended that you always use high- quality “premium” SCSI cables to eliminate data corruption, parity errors and other problems. “Premium” can be defined as double- shielded, layered twisted pair with 25 wire pairs, single-ended impedance of 80-110 ohms, and molded.
  • Page 28 Questions Problem 4: PC boots successfully and SCSI host adapter installation is successful, but no SCSI devices are recognized. Reason 1 Improper connections. Step 1: Check to make sure that all devices are powered on. Step 2: Check to make sure that all devices are properly connected to the SCSI cable and the SCSI cable is properly attached to the SCSI host adapter.

  • Page 29: Glossary Of Terms

    Appendix Appendix A Glossary of Terms Adapter Cards Adapter cards (a.k.a, controller cards, expansion cards, interface cards, etc.) plug into slots of the computer’s main data bus, or bus extensions such as Local Bus. They ‘adapt’ the flow of data and instructions between the CPU and the device (peripheral). Bootable CD A bootable CD is one that the PC can boot from.
  • Page 30 Appendix CD-ROM The Compact Disc-Read Only Memory is the standard 12cm CD formatted according to the ISO 9660 standard. Although the physical characteristics and track structure of a CD-ROM are the same as that of CD-Audio, a CD-ROM is used to store computer data (text, graphics). It also has additional error detection and correction.
  • Page 31 Appendix The International Standards Organization, composed of scores of international specialized commit- tees, with main Secretariats worldwide, is the accepted source of standards for electronic and computerized data communications and information processing. ISO 9660 Issued by the International Standards Organization, its formal title is ISO 9660: I n f o r m a t i o n P r o c e s s i n g - Volume and File Structure of CD-ROM for Information Exchange (1988).
  • Page 32 Notes!

  • Page 33: Fcc Compliance

    Appendix Appendix B FCC Compliance This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interf e r e n c e to radio communications.
  • Page 34 Notes...

  • Page 35: Limited Warranty

    The Consumer shall bear the cost of shipping the Product to QPS. QPS shall bear the cost of shipping the Product back to the Consumer after the completion of service under this limited warranty.
  • Page 36 Appendix This limited warranty does not apply if the Product has been damaged by accident, abuse, misuse or misapplication or other acts which are not the fault of QPS or by non-QPS’ authorized alterations, modifications and/or repairs. If the Product is returned to the Customer Service Department at QPS during the limited...

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