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Hearing from you
Ordering
replacement
parts
Servicing the 490
490 INSTALLATION MANUAL, Revision B2
SECTION FOUR Troubleshooting and servicing the 490
Table 6: Contacting Northstar (cont.)
Website:
www.NorthstarNav.com (you can send email to
Northstar directly from this site)
Your feedback is important and helps Northstar ensure that this
manual is a valuable resource for all marine technicians. Send
your questions, comments, or suggestions about this manual
to:
docs@NorthstarNav.com
To order spare parts or replacement/missing parts, call the
Northstar Sales Department at 978/897-0770.
Repair of the 490 is performed only at the Northstar factory.
Service includes a complete hardware and software check-out.
NOTE:
Field repairs are not authorized and will void the
warranty!
For transducer service, including parts and repairs,
please contact the transducer manufacturer.
For a system under warranty, shipping charges to the factory
are the only cost for factory repair. The repaired 490 will be
returned via prepaid economy ground freight (units returned
overseas are chargeable).
The 490 and any accessories returned for warranty repair that
are determined to be without fault are subject to a handling
charge.
Page 27
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