Page 1 Digital VTH (4.6 version) User's Manual V1.0.0...
Page 2: Foreword
Foreword This manual introduces the structure and configuration of digital VTH. Read carefully before using the VTH, and keep the manual safe for future reference. Safety Instructions The following signal words might appear in the manual. Signal Words Meaning Indicates a high potential hazard which, if not avoided, will result in death or serious injury.
Page 3 format) cannot be opened. ● All trademarks, registered trademarks and company names in the manual are properties of their respective owners. ● Please visit our website, contact the supplier or customer service if any problems occur while using the device. ●...
Page 4: Important Safeguard And Warnings
Important Safeguard and Warnings This section introduces content covering the proper handling of the device, hazard prevention, and prevention of property damage. Read carefully before using the device, and comply with the guidelines when using it. Operation Requirements ● Check whether the power supply is correct before use. ●...
Page 5: Table Of Contents
Foreword ........................................I Important Safeguard and Warnings .............................. III 1 Product Overview ....................................1 1.1 Front Panel ....................................1 1.1.1 VTH2421F Series ................................1 1.1.2 VTH2621G/VTH2622G Series ............................ 1 1.1.3 VTH5221D Series................................2 1.1.4 VTH5241D Series................................3 1.1.5 VTH5421E Series ................................4 1.1.6 VTH5421H Series................................
Page 6 2.3.5 VTO Configuration ............................... 32 2.4 Commissioning ..................................33 2.4.1 VTO Calling VTH ................................33 2.4.2 VTH Monitoring VTO ..............................34 3 VTH Screen Operation ..................................36 3.1 Home Screen ....................................36 3.2 Call ........................................38 3.2.1 Call Log ....................................39 3.2.2 Contacts .....................................
Page 7 3.6.4 Mode Setting ................................... 61 3.6.5 Forward Setting ................................63 3.6.6 General Setting ................................64 3.6.6.1 Time Setting and DND ............................. 64 3.6.6.2 Display Setting ..............................65 3.6.6.3 QR Code .................................. 66 3.6.6.4 Other Settings ..............................68 3.6.7 WLAN ....................................70 3.6.8 User Password Setting ...............................
Page 8 5.1 Downloading DMSS ................................104 5.2 Registration and Login ..............................104 5.3 Adding VTH to DMSS ................................106 5.4 Configuring Arm and Disarm ............................108 5.5 DMSS Calling VTH ................................. 109 5.6 DMSS Calling VTO ................................. 110 5.7 DMSS Unlocking Door ................................ 111 5.8 DMSS Monitoring VTO ...............................
Page 9: Product Overview
1 Product Overview The following front and rear panel figures are for reference only. 1.1 Front Panel 1.1.1 VTH2421F Series Figure 1-1 Front panel 1.1.2 VTH2621G/VTH2622G Series Figure 1-2 Front panel...
Page 10: Vth5221D Series
1.1.3 VTH5221D Series Figure 1-3 Front panel Table 1-1 Icon description Icon Name Description Emergency call. ● Answer call. ● During call, press to hang up. ● During monitoring, press to speak to unit VTO, villa VTO, Call fence station and verifying VTO. ●...
Page 11: Vth5241D Series
1.1.4 VTH5241D Series Figure 1-4 Front panel Table 1-2 Icon description Icon Name Description Emergency call. ● Answer call. ● During call, press to hang up. ● During monitoring, press to speak to unit VTO, villa VTO, Call fence station and verifying VTO. ●...
Page 12: Vth5421E Series
1.1.5 VTH5421E Series Figure 1-5 Front panel 1.1.6 VTH5421H Series Figure 1-6 Front panel...
Page 13: Vth8621K Series
1.1.7 VTH8621K Series Figure 1-7 Front panel...
Page 14: Rear Panel
1.2 Rear Panel Port positions at the rear panel may differ depending on the actual product. For details about the alarm port, see "1.3 Alarm Port". 1.2.1 VTH2421F Series Figure 1-8 Rear panel Table 1-3 Rear panel description Port Alarm port...
Page 15: Vth2621G Series
1.2.2 VTH2621G Series Figure 1-9 Rear panel (non 2-wire) Table 1-4 Rear panel description Port Alarm port Power input port Network port...
Page 16: Vth2622G Series
1.2.3 VTH2622G Series Figure 1-10 Rear panel (2-wire) Table 1-5 Rear panel description Port Alarm port 2-wire port Network port...
Page 17: Vth5221D Series
1.2.4 VTH5221D Series Figure 1-11 Rear panel Table 1-6 Rear panel description Port Reset key Network port RS-485 extended port Alarm port SD card slot Figure 1-12 RS-485 extended port...
Page 18: Vth5241D Series
1.2.5 VTH5241D Series Figure 1-13 Rear panel Table 1-7 Rear panel description Port Network port RS-485 extended port Figure 1-14 RS-485 extended port...
Page 19: Vth5421E Series
1.2.6 VTH5421E Series Figure 1-15 Rear panel Table 1-8 Rear panel description Port RS-485 extended port Power port Network port Alarm port Figure 1-16 RS-485 extended port...
Page 20: Vth5421H Series
1.2.7 VTH5421H Series Figure 1-17 Rear panel Table 1-9 Rear panel description Port Alarm port RS-485 and power output port Power input port Network port Figure 1-18 RS-485 port...
Page 21: Vth8621K Series
1.2.8 VTH8621K Series Figure 1-19 Rear panel Table 1-10 Rear panel description Port Alarm port RS-485 and power output port Power input port Network port 1.3 Alarm Port Figure 1-20 Alarm Port...
Page 22: Function
1.4 Function Wi-Fi Networking Connect to Wi-Fi networks. Video/Voice Call Make video or voice call to other VTOs and VTHs. Monitoring Monitor fence station, VTO and IPC devices (only supported by certain models). Concierge Make calls to the Management Center. Auto Snapshot Take snapshots when calling or monitoring, and store them in the SD card.
Page 23: Quick Configuration Of Vto And Vth
2 Quick Configuration of VTO and VTH Carry out quick configuration to make sure that the device can realize basic network access, call and monitoring functions. 2.1 Preparation Before commissioning: ● Power on the device only after there is no short or open circuit. ●...
Page 24 Figure 2-1 Device initialization Step 3 Enter the password and confirm it, and then click Next. This password is used to log in to the web interface. It must be at least 8 characters, and include a combination of at least two types among number, letter and symbol. Figure 2-2 Set an email address Step 4 Select Email and enter your email address for resetting password.
Page 25: Network Parameters
Figure 2-3 Initialization successful Step 6 Click OK and it jumps to the login web page. Figure 2-4 Login web page Enter username (admin by default) and password, and then click Login. Step 7 2.2.2 Network Parameters Background Information Change the IP address of the VTO to the one that you planned. Procedure Step 1 Select Network >...
Page 26: Server Type
Figure 2-5 TCP/IP Enter the parameters, and then click OK. Step 2 The VTO automatically restarts. Make sure that the PC is in the same network segment as the VTO to log in again. 2.2.3 Server Type Background Information You can select the type of the server that manages all VTO devices. Procedure Step 1 Select Network >...
Page 27 Figure 2-7 SIP server (2) Step 2 Configure SIP server. ● The current VTO works as the SIP server. ● Another VTO works as the SIP server. Table 2-1 SIP server parameters when a VTO works as the SIP server Parameter Description IP Address...
Page 28: Adding Vto
2.2.5 Adding VTO Background Information Add VTO only when the current VTO works as the SIP server. Procedure Step 1 Log in to the web page of the VTO. Step 2 Select Household Setting > VTO No. Management. Figure 2-8 VTO number management Step 3 Click Add.
Page 29: Adding Vth
Parameter Description IP Address IP address of VTO. Username Web interface login username and password of this VTO. Password Click OK. Step 5 Step 6 Repeat Step3- Step5 to add other VTOs. 2.2.6 Adding VTH Background Information ● Add VTHs only when the current VTO works as the SIP server. ●...
Page 30: Vth Configuration
Table 2-4 Parameters of adding a VTH Parameter Description First Name Last Name Information to distinguish each device. Nick Name ● VTH number consists of 1–6 numbers, which may include number and #. It must be consistent with room number configured at the VTH.
Page 31 Figure 2-12 Select a region and language Step 2 Select Apartment or Villa, and then tap OK. This section takes Villa as an example. Figure 2-13 Select apartment or villa Step 3 Select First-time Config, and tap OK.
Page 32 Figure 2-14 First-time configuration Step 4 DHCP is selected by default, or select Static IP and configure the parameters as needed. Figure 2-15 DHCP...
Page 33 Figure 2-16 Static IP Step 5 Set a password and an email address for the VTH, and then tap Next. ● The password is used to enter project setting. ● If you select Apartment in Step 2, initialization is completed with this step. Figure 2-17 Set a password an email address for the VTH Step 6 Set a password and an email address for the VTO.
Page 34 Figure 2-18 Set a password an Email address for the VTO Step 7 Click Initialize to initialize a single device or Batch Initialization to initialize all available devices, and then click Next. Figure 2-19 Initialize devices Step 8 Click One-key Config to go to the main screen.
Page 35 Figure 2-20 Network configuration Result Different models have different main screens. Here are the two kind of main screens. Figure 2-21 Main screen (1)
Page 36: Network Parameters
Figure 2-22 Main Screen (2) 2.3.2 Network Parameters 2.3.2.1 WLAN ● Only certain models support WLAN function. ● Use a router with secured encryption protocols. WLAN 1. On the main screen, select Setting > WLAN. 2. Tap WLAN screen, and tap next Wi-Fi Name to see all of the available Wi-Fi services.
Page 37: Lan
Figure 2-24 Wi-Fi WireLess IP 1. On the main screen, select Setting > WLAN. 2. Tap Wireless IP, and enter Local IP, Subnet Mask and Gateway, and then tap OK. Figure 2-25 Wireless IP You can also tap Wireless IP, and turn on DHCP to obtain the information automatically. 2.3.2.2 LAN Procedure Step 1...
Page 38: Configuring Vth
Step 3 Tap Network > LAN. Step 4 Enter the information, and then tap OK; or turn on DHCP to obtain the information automatically. Figure 2-26 Configuring LAN 2.3.3 Configuring VTH Procedure Step 1 On the main screen, select Setting > Project Setting. Step 2 Enter password and tap OK.
Page 39: Sip Server
and then tap OK. ◇ Main VTH Username and Main VTH PWD are turned grey and cannot be edited in this situation. ◇ Room number must be the same with Room No., which is configured when adding VTHs on the VTO web page. Otherwise, it will fail to connect to the VTO. When there are extension VTHs, room numbers must end with #0.
Page 40: Vto Configuration
Figure 2-28 SIP server Step 4 Configure the parameters. Table 2-5 SIP server parameters Parameter Description ● When a platform works as the SIP server, it is the IP address of the Server IP platform. ● When a VTO works as the SIP server, it is the IP address of the VTO. ●...
Page 41: Commissioning
Figure 2-29 VTO configuration Step 4 Add VTO or fence station. ● Add main VTO. 1. Enter the main VTO name, VTO IP address, username and password. 2. Turn on Enable Status. User Name and Password must be consistent with the web interface login username and password of the VTO.
Page 42: Vth Monitoring Vto
Figure 2-30 Calling interface 2.4.2 VTH Monitoring VTO VTH can monitor VTO, fence station or IPC. This section takes monitoring VTO as an example. On the main screen of the VTH, select Monitor > Door, and then tap a VTO to enter monitoring image.
Page 43 Figure 2-32 Monitoring image SD card is needed for recording and snapshot; otherwise, the icons will be gray.
Page 44: Vth Screen Operation
3 VTH Screen Operation 3.1 Home Screen There are two kinds of main screens. Figure 3-1 Home screen-type 1 Table 3-1 Home screen description (1) Name Description Room number Number of the room where the VTH is located. Time and Date —...
Page 45 Name Description Network connection status is displayed. ● :Not connected to the network. ● : Connected to the network through a cable. Status ● :Wirelessly connected to the network. ● :Failed to connect to the main VTO, when disappeared, the device has connected to the main VTO.
Page 46: Call
Name Description ● View, delete and clear announcements or security alarm information. ● When the VTH does not have an SD card, and the video-audio message uploading function is enabled on the VTO, three tabs will be displayed, Info Guest MSG, Guest Snap and Guest Video. You can view, delete and clear the messages.
Page 47: Call Log
3.2.1 Call Log Tap Call > Call Log to view and manage call records. Figure 3-3 Call log ● Call back: Tap a call record to call back. ● Delete: Tap Edit, and then tap Delete to delete a record. ●...
Page 48 Figure 3-4 Contacts Add User Figure 3-5 User information 1. Tap Add. 2. Enter the information. 3. Tap OK. Related Operations ● Edit user information: Tap a user and tap Edit. ● Delete a user: Tap Edit, select a user, and then tap Delete. You can select multiple contacts at the same time.
Page 49: Calling User
3.2.3 Calling User ● Make sure that resident-to-resident call function has been enabled. ● Call function is used by VTH to call VTH. ● If both VTHs have a camera, bilateral video call can be provided. 3.2.3.1 By Room Number Background Information On the Call User screen, dial and call the user.
Page 50: From Contact
Figure 3-7 Calling Figure 3-8 Call in progress 3.2.3.2 From Contact Procedure Step 1 Select Call > Contact. Step 2 Select the one you want to call. Step 3 to start. 3.2.4 Call from User When receiving calls from other VTHs, the following interface will be displayed.
Page 51: Call From Vto
Figure 3-9 Call screen (1) ● : Answer. ● : Hang up. Figure 3-10 Call screen (2) 3.2.5 Call from VTO Procedure Step 1 Dial VTH room number (such as 9901) at VTO, to call VTH. Step 2 On the VTH screen, tap Answer.
Page 52 Figure 3-11 Call from VTO Table 3-3 Call screen description Description Remotely unlock the door where the VTO is installed. The system provides 2-channel unlock. If the icon is gray, it means that the unlock function of this channel is not available. Tap to talk to the VTO.
Page 53: Calling Dmss
3.2.6 Calling DMSS Tap Call > DMSS to make calls to DMSS. Figure 3-12 DMSS to call the DMSS app account that the VTH has bonded with. 3.3 Information You can view and manage different kinds of information. ● Information in Security Alarm and Publish Info is stored in the device, and the one in Guest Message and Video Pictures is stored in the SD card, which means you need an SD card for these two functions.
Page 54 Figure 3-13 Message Select Info > Security Alarm, and then you can view and manage all alarm records. Figure 3-14 Security alarm...
Page 55: Guest Message
3.3.2 Guest Message Select Info > Guest Message, and then you can view and manage all messages. Figure 3-15 Guest message 3.3.3 Publish Information Select Info > Publish Info, and then you can view and manage all messages. Figure 3-16 Publish information 3.3.4 Video Pictures Select Info >...
Page 56: Monitor
Figure 3-17 Records 3.4 Monitor You can monitor VTO, fence station or IPC on the VTH. 3.4.1 Monitoring VTO Background Information When adding VTOs, make sure that the username and password of each device is consistent with the web login username and password. Otherwise, monitoring will not work properly. Procedure Step 1 Select Monitor >...
Page 57 Figure 3-18 Door Table 3-4 Function description Icon Description Add the VTO or fence station to Favorite. Select an IPC, and when this VTO or fence station calls, you will see the monitoring image from this IPC. Display the serial number of the VTO or fence station in QR code.
Page 58: Monitoring Ipc
Table 3-5 Interface description Icon Description Remotely unlock the door where the VTO is located. The system provides 2-channel unlock function. If the icon is gray, it means that unlock function of this channel is not available. Take snapshot. An SD card is needed to use this function. Tap to start recording, and it will stop when the call is completed or by tapping If the SD card is full, the oldest videos will be overwritten.
Page 59 You can tap to add the IPC to Favorites.Figure 3-20 IPC Step 2 Tap Add. Figure 3-21 Add IPC Step 3 Configure the parameters. Table 3-6 Parameter description Parameter Description Select IPC or NVR. IPC32 Name Name of the IPC/NVR. IP address of the IPC/NVR.
Page 60: Modifying Ipc
Parameter Description ● Main stream: High definition that needs large amount of bandwidth. Applicable to local storage. Stream Type ● Extra stream: Relatively smooth image that needs small amount of bandwidth. Applicable to network with insufficient bandwidth. It includes local protocol and Onvif protocol. Please select according to Protocol the protocol of the connected device.
Page 61: Favorite
Figure 3-22 Monitoring video Step 3 Monitor the VTO. 3.4.3 Favorite Background Information Displays VTO, fence stations or IPC that have been added to favorites. To view favorite list, please ensure that VTO, fence station or IPC have been added to favorites. Otherwise, the list is empty.
Page 62: Concierge
Step 2 Select the device to be monitored, and tap The system displays monitoring interface. In case of multiple devices in Favorite tab, tap to switch and monitor them. 3.5 Concierge on the Home screen to call management center. Please ensure that management center has been connected. Otherwise, it will fail to call. 3.6 Setting 3.6.1 Ring Settings Set VTO ring, VTH ring, alarm ring and other rings.
Page 63: Vth Ring
to page up and down.Figure 3-24 VTO ring setup Step 3 Tap text box to select rings, and tap to adjust the volume. 3.6.1.2 VTH Ring Background Information Set the ring for this VTH. Procedure Tap Setting. Step 1 Step 2 Select Ring >...
Page 64: Alarm Ring
3.6.1.3 Alarm Ring Background Information Set the ring when the VTH gives an alarm. Procedure Step 1 Tap Setting. Step 2 Select Ring > Alarm Ring. Figure 3-26 Alarm ring Step 3 Tap text box to select rings, and tap to set the volume.
Page 65: Card Information
Figure 3-27 Other settings Step 3 to set the time or volume. Tap to enable Ring Mute, and the icon becomes ● VTO ring time: ring time when a VTO calls this VTH. ● VTH ring time: ring time when another VTH calls this VTH. 3.6.2 Card Information Background Information Issue and manage card information.
Page 66: Alarm Setting
Figure 3-28 Card management Procedure Step 1 Click Issue Card. Step 2 Swipe the card on the corresponding VTO. Step 3 The card information will be added to the VTH. Assign unlock permission by selecting Lock 1 and Lock 2 as needed. Step 4 Click Confirm.
Page 67 Figure 3-29 Wired zone Table 3-7 Parameter description Paramete Description Area The number cannot be modified. Select NO (normally open) or NC (normally closed) according to detector type. It NO/NC shall be the same as detector type. Select corresponding type according to detector type, including IR, gas, smoke, Type urgency btn, door, burglar alarm, perimeter and doorbell.
Page 68: Wireless Zone
Paramete Description After entering delay, when armed area triggers an alarm, entering armed area from non-armed area within the delay time Enter period will not lead to linkage alarm. Delay Linkage alarm will be produced if delay time comes to an end and it is not disarmed.
Page 69: Alarm Output
Step 3 Tap Add. Step 4 Tap wireless code button of wireless device. See wireless device user’s manual for details. After successful coding, display area info. Step 5 Tap corresponding positions to set alarm status, enter delay and exit delay. Tap Edit to select a zone and Delete to delete the selected area.
Page 70 alarm system. ● Away: Arm the system when you leave the area of the alarm system. ● Sleep: An alarming mode that allows you to arm the system in the sleep time. ● Custom: Arm the system based on your customized needs. Step 3 Turn on or turn off the area you selected to enable or disable the arm mode.
Page 71: Forward Setting
● The WirelessArea is only available for devices supporting Wi-Fi connection. ● Multiple areas can be added into one arm mode simultaneously, whereas one area can be added into different modes. Figure 3-33 Mode setting-WirelessArea 3.6.5 Forward Setting Background Information Forward incoming calls.
Page 72: General Setting
Figure 3-34 Forward Step 3 Enter the VTH number in the corresponding forward mode, tap to enable the forward function. Table 3-8 Parameter description Parameter Description Always All incoming calls will be forwarded to preset number immediately. When the user is busy, incoming call from the third party will be Busy forwarded to preset number.
Page 73: Display Setting
Parameters at this interface are set on main VTH only, and extension VTH synchronizes with main VTH. Procedure Tap Setting. Step 1 Step 2 Select General > Time. Figure 3-35 Set time and time zone Step 3 Set time parameter. ●...
Page 74: Qr Code
Figure 3-36 Display Step 3 Set parameters. ● Brightness: The brightness of the VTH screen. If the screen display is brighter or darker than your expectation, you can go to choose adjust the brightness by taping ● Screenclose Time: The screen will automatically turn off when it reaches the time limit of being idle.
Page 75 Figure 3-37 DMSS onscreen prompt Figure 3-38 QR Code (without DMSS QR code)
Page 76: Other Settings
Figure 3-39 QR Code (with DMSS QR code) Step 3 (Optional) Scan the DMSS QR code on your DMSS App to automatically obtain the device information of the VTH, and gain remote access to the device. Step 4 Scan the Download App QR code on the right to download the DSS Agile VDP on your smart phone.
Page 77 Figure 3-40 Other Step 3 Configure parameters. Table 3-9 Parameter description Parameter Description Operation Monitor Time (s) Maximum time to monitor VTO, IPC and fence station. Maximum recording time of videos during call, talk, Record Time (s) monitoring and speaking. The system stops recording at the end of recording time.
Page 78: Wlan
Parameter Description Operation After resident-to-resident call is enabled, VTH can call another VTH. Internal Call/ Internal Call Duration (m) The called party enables internal call, to realize this function. After enabled, 3 pictures will be captured automatically when the VTO calls the VTH. Tap Info > Record and Picture to view them.
Page 79: User Password Setting
Figure 3-42 Wi-Fi WireLess IP 1. On the main screen, select Setting > WLAN. 2. Tap Wireless IP, and enter Local IP, Subnet Mask and Gateway, and then tap OK. Figure 3-43 Wireless IP You can also tap Wireless IP, and turn on DHCP to obtain the information automatically. 3.6.8 User Password Setting The user password is used to go to enter the arm and disarm mode and unlocking doors.
Page 80: Network Password Setting
revise your user password based on your needs. The default password is 123456. Procedure Step 1 On the home screen, select Setting > Password > User PWD. Step 2 Enter the old password, new password and conform it. Figure 3-44 Change user password Step 3 Tap OK to save the configuration.
Page 81 Figure 3-45 Create network password Make sure that you have created a strong password. Otherwise, there will be onscreen prompt appeared. Figure 3-46 Weak password prompt Step 4 Tap OK. Result The VTH would automatically generate a QR code that contains the User account. When you scan the DMSS QR code in the Setting >...
Page 82: Changing Network Password
When going to the QR Code screen for the first time, the DMSS OR code would not appear. Only after you set the network password, this module would be displayed. Figure 3-47 DMSS QR Code 3.6.9.2 Changing Network Password This section applies to the situation when you know your current network password and you want to change it to another one.
Page 83: Resetting Network Password
3.6.9.3 Resetting Network Password This section applies to the situation when you forget your network password and you can reset it to create a new one. Procedure Step 1 On the home screen, select Setting > Password > Network PWD. Step 2 Tap Forget PWD, and enter the new password in the Password Verification window, and then tap OK.
Page 84: Project Settings
Figure 3-50 Product information ● Restart: Restart the device. ● Language: Change the language of the device. 3.7 Project Settings 3.7.1 Forget Password Background Information If you forget initialization password when entering project settings interface, reset password through Forget Password on the screen. Procedure Step 1 Select Setting >...
Page 85: Network Settings
Figure 3-51 Password Step 3 Scan the QR code with any code-scanning APP, bind your email box, send it by email to the specified email addressed on the screen to obtain a security code. Step 4 Tap Next. Step 5 Enter the password and confirm it, and then enter the obtained security code.
Page 86: Configuring Vth
Figure 3-52 Configuring LAN 3.7.3 Configuring VTH Procedure Step 1 On the main screen, select Setting > Project Setting. Step 2 Enter password and tap OK. Step 3 Tap VTH Config. Figure 3-53 VTH configuration Step 4 Configure VTH information. ●...
Page 87: Vto Configuration
◇ Main VTH Username and Main VTH PWD are turned grey and cannot be edited in this situation. ◇ Room number must be the same with Room No., which is configured when adding VTHs on the VTO web page. Otherwise, it will fail to connect to the VTO. When there are extension VTHs, room numbers must end with #0.
Page 88: Factory Reset
Figure 3-54 VTO configuration Step 4 Add VTO or fence station. ● Add main VTO. 1. Enter the main VTO name, VTO IP address, username and password. 2. Turn on Enable Status. User Name and Password must be consistent with the web interface login username and password of the VTO.
Page 89: Adding Device
3.7.6 Adding Device Background Information This module differs in Villa and Apartment mode. This section takes the Apartment mode as an example. The snapshots are for reference only. You can add VTHs and VTOs. Procedure Step 1 On the main screen, select Setting > Project Setting > Add Device Step 2 Set a password for the VTH you want to add.
Page 90 Figure 3-56 Set a password an Email address for the VTO Step 4 Tap Initialize to initialize a single device or Batch Initialization to initialize all available devices, and then click Next. Figure 3-57 Initialize devices Step 5 Tap One-key Config to go to the main screen.
Page 91: Reset Msg
Figure 3-58 Network configuration 3.7.7 Reset MSG Background Information Modify the bonded Email. Procedure Step 1 Select Setting > Project Setting. Step 2 Enter the password you set during initialization, and tap OK. Step 3 Tap Reset MSG. Figure 3-59 Reset MSG Step 4 Enter a new email address, turn on Reset PWD, and then tap OK.
Page 92: Unlock Function
Password"for details. ● If Reset PWD is turned off, you cannot reset the password. 3.8 Unlock Function When the VTH is being called, during monitoring, talking and speaking, tap unlock button, and the VTO will be unlocked remotely. 3.9 Arm and Disarm Function 3.9.1 Arm Background Information In case of triggering alarm after arm, produce linkage alarm and upload alarm info.
Page 93: Disarm
Figure 3-60 Arm mode (type1) Figure 3-61 Arm mode (type 2) Step 2 Enter arm and disarm password; tap OK. ● Default password of arm and disarm is 123456. If you want to modify the password, please refer to"3.6.8 User Password Setting" for details. ●...
Page 94 ● Default password of arm and disarm is 123456. Please refer to"3.6.8 User Password Setting"for details. ● If you are forced to enter disarm password in case of emergencies, enter anti-hijacking password, which is the reversed arm password. The system will disarm, and at the same time, upload alarm info to management center/platform.
Page 95: Dss Agile Vdp
4 DSS Agile VDP You can download DSS Agile VDP (hereinafter referred to as the "app") and link your VTH to the app to unlock the door, talk to connected VTO devices, call the management center, and view call records and messages. Interfaces and operations might vary between iOS and Android OS.
Page 96 Figure 4-2 Registration interface Step 2 , and then scan the Register code on the VTH. See Step 2 in "4.1 Downloading the App" Figure 4-3 Confirm IP address and port number Step 3 Verify the IP address and port number, and then tap Confirm.
Page 97: Call Functions
Step 4 Enter the username and password, and then tap Registration. You can add 5 users to one VTH at most. Figure 4-4 Login Step 5 Tap the Login, enter the username and password you have set, and then tap Login. 4.3 Call Functions You can receive the forwarded calls, remotely unlock the door, view live video of the VTO, and more.
Page 98 Figure 4-5 Settings Step 2 On the VTH main screen, tap Setting. Step 3 Enter the password you configured, and then tap Forward. Select forwarding type as needed: ● Always: All calls to this VTH will be forwarded. ● Busy: If the VTH is busy, the call will be forwarded. ●...
Page 99: Calling Operations
Figure 4-6 Forward Step 4 Enter the SIP ID in the input box. ● Forward calls to a specific user: Enter the SIP ID of the user. For example, enter 1#1#8001#179 from Figure 4-5, and then calls will be forwarded to this user. ●...
Page 100: Monitoring
Figure 4-7 A call from a VTO 4.4 Monitoring Background Information After a VTO is added, you can view its live video, have two-way audio talk, call management center, and remotely unlock the door. Procedure Step 1 Log in to the app, and then tap Monitor.
Page 101 Figure 4-8 Monitor screen Step 2 , select the VTO from the channel list as needed.
Page 102: Call Records
Figure 4-9 Live video ● : Switch to another VTO. ● : Unlock the door remotely. ● : Have a two-way audio talk with the VTO. ● : Call management center. 4.5 Call Records View the incoming and outgoing call records. Log in to the APP, and then tap Records.
Page 103: Message
Figure 4-10 Call records ● Red phone icon: The call is missed or not answered. ● Green phone icon: The call is answered. ● Not Opened/Opened: Indicates whether the door is unlocked. ● Edit: Delete the record one by one, or tap Edit > Empty to delete all records. 4.6 Message You can view the unlocking records and alarm messages, and search for history messages.
Page 104 Viewing Messages ● Log in to the app, tap Messages > Access, and then you can view unlocking records, such as unlocking method, which user unlocked the door, and when the door is unlocked. Figure 4-11 Access messages ● Log in to the App, tap Messages > Alarm, and then you can view alarm messages.
Page 105 Figure 4-12 Alarm messages Searching for History Messages Tap History, set the start and end time, and then tap SEARCH. You search for messages within up to 7 days.
Page 106: Visitor
Figure 4-13 History messages 4.7 Visitor You can create a pass for a visitor to have access permission. The pass is invalid after it is manually invalidated, the visiting period expires, or the visit is ended. You can also view visit records. 4.7.1 Creating Pass Procedure Step 1...
Page 107 Figure 4-14 Visitor information Step 2 Enter the information of the visitor, and then tap Generate Pass. Each visitor can only register one plate number.
Page 108 Figure 4-15 Visitor pass Tap Send to Visitor to send the QR code to the visitor. Step 3 Tap Save to save the QR code to your smartphone. Step 4 (Optional) Tap Invalidate to cancel the appointment, and then the QR code will not have access permissions.
Page 109: Visit Records
Figure 4-16 Invalidate the pass 4.7.2 Visit Records You can view visitor status such as having an appointment, on a visit, ending the visit, and cancelling the appointment. You can also view and modify the pass. ● View visitor status: Log in to the APP, tap Visitor > Record. ●...
Page 110: Setting
Figure 4-17 Visitor records 4.8 Setting You can view SIP ID, and enable message subscription, stream encryption, message sound, login by pattern, and more. Log in to the app, and then tap Setting.
Page 111 Figure 4-18 Setting ● Event Subscription: Enable it, and then you can receive unlocking messages and alarm messages. See "4.6 Message"for details. ● Stream Encryption: Enable it to enhance security, but stream acquisition speed might slow down. ● Gesture: Draw a pattern, and then you can log in by that pattern. ●...
Page 112: Dmss App
5 DMSS App You can download DMSS App and link your VTH to the app to unlock the door, talk to connected VTO devices, call the management center, and view call records and messages. 5.1 Downloading DMSS ● iOS users: Search for DMSS in the App store, and then download the App. ●...
Page 113 Figure 5-2 Sign up Enter your email address and password. to show the password, and the icon will become 3) Read the User Agreement and Privacy Policy, and then select the I have read and agree to checkbox. 4) Tap Get verification code, check your email box for the verification code, and then enter the code.
Page 114: Adding Vth To Dmss
Figure 5-3 Enter verification code 5) Tap OK. Step 3 On the Login screen, enter your email and password, and then tap Log in. You can modify the password on the Me > Account Management > Modify Password. 5.3 Adding VTH to DMSS Procedure Step 1 Power on the VTH.
Page 115 When going to the QR Code screen for the first time, the DMSS OR code would not appear. Only after you set the network password, this module would be displayed. For the detailed operation, see "3.6.9 Network Password Setting". Figure 5-4 Add VTH Figure 5-5 DMSS QR code Step 4 On the Add Device screen, enter the device name of the VTH, username and password of...
Page 116: Configuring Arm And Disarm
● Password: Enter the network password of the VTH you configured in "3.6.9.1 Creating Network Password". Figure 5-6 Add device Step 5 Configure the time zone, and then tap Done. You have completed the device adding steps. 5.4 Configuring Arm and Disarm Make sure that the VTH and VTO are properly connected.
Page 117: Dmss Calling Vth
● Sleep: An alarming mode that allows you to arm the system in the sleep time. ● Home Mode: An arming mode that allows you to arm the system when inside the area of the alarm system. ● Always Mode: Arm the system when you leave the area of the alarm system. ●...
Page 118: Dmss Calling Vto
Figure 5-9 Calling VTO 5.6 DMSS Calling VTO Procedure Step 1 On the Home screen, tap , select the VTH you have just added, and then tap Device Details to go to the function screen. Step 2 to call the VTO you added to the DMSS. If there are more than one VTO, you can call the main VTO and sub VTO respectively.
Page 119: Dmss Unlocking Door
Figure 5-10 Calling VTO 5.7 DMSS Unlocking Door Procedure Step 1 On the Home screen, tap , select the VTH you have just added, and then tap Device Details to go to the function screen. Step 2 to unlock the door.
Page 120: Dmss Monitoring Vto
Figure 5-11 Unlocking door 5.8 DMSS Monitoring VTO Make sure that the VTH and VTO are properly connected. Procedure Step 1 On the Home screen, tap , select the VTH you have just added, and then tap Device Details to go to the function screen. Step 2 to view the monitoring video of the VTO.
Page 121 Figure 5-13 Viewing monitoring video Table 5-1 Video call function icons Function Description Play/Pause. Mute/Unmute. Change the image orientation to landscape. Favorites. Select a video, tap , and then select an existing file that you want to save the video to. Video stream.
Page 122: Viewing Alarm Information
5.9 Viewing Alarm Information Procedure Step 1 On the Message screen, tap Alarm Message to view the alarm recorded reported from the VTOs and VTHs. Figure 5-14 Viewing alarm records 5.10 Device Sharing Once one user has added the VTH, the user can share the binding relationship with other users. Procedure Step 1 On the Home screen, select the VTH you have just added, and tap the...
Page 123 Figure 5-15 Device sharing (1) Step 3 On the Device Sharing screen, tap to scan the QR code of the users you want to share the device. Figure 5-16 Device sharing (2)
Page 124 Figure 5-17 Scan QR code of the user you want to share Step 4 After scanning the QR code, the user that receives the sharing has to refresh the Home screen to update the sharing information. Related Operations To Obtain the QR Code of the User that Receives the Sharing 1.
Page 125 Figure 5-18 Obtain the QR code Figure 5-19 Obtain the QR code (2)
Page 126: Appendix 1 Cybersecurity Recommendations
Appendix 1 Cybersecurity Recommendations Mandatory actions to be taken for basic device network security: 1. Use Strong Passwords Please refer to the following suggestions to set passwords: ● The length should not be less than 8 characters. ● Include at least two types of characters; character types include upper and lower case letters, numbers and symbols.
Page 127 minimum set of permissions to them. 9. Disable Unnecessary Services and Choose Secure Modes If not needed, it is recommended to turn off some services such as SNMP, SMTP, UPnP, etc., to reduce risks. If necessary, it is highly recommended that you use safe modes, including but not limited to the following services: ●...

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Dahua Technology VTH2421F Series User Manual

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