Do you have a question about the Rocky and is the answer not in the manual?
Questions and answers
Steven Starr
May 15, 2025
Can I replace the seat with a wider, thicker seat? If so, what is the diameter of the seat post?
1 comments:
Mr. Anderson
May 22, 2025
The context confirms you can replace the seat on the FREESKY Rocky, as long as the seat post is properly adjusted and not extended beyond the minimum insertion mark. However, the diameter of the seat post is not provided in the context.
This answer is automatically generated
Steven Starr
May 15, 2025
I just ordered a Rocky Pro from Amazon. Several months ago I purchased a Wildcat Pro on Amazon, too. I just found that I am unable to get any more questions answered about the Wildcat from my Amazon account. Can i write to you about questions or problems I might have with either ebike?
thanks
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YANSHAN Technology Co., LTD Contact us if you experience issues relating to riding Maintenance and safety, or errors/faults with your FREESKY e-bike freeskycycle.com support@freeskycycle.com 611 Reyes Dr. City of Industry Walnut CA 91789 909 892-8680 (available from 5 P.M. to 8 P.M.PST)
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Rocky Mountain e-Bike Words to Users Thank you for choosing Freesky! In order to make it easier for you to experience the product and be safe at riding, detailed instruc�on is provided, from which you can find the product’s instruc�on, usage and other informa�on. Before using this product, please read the manual carefully so that you can correctly use it.
Product Safety No�ce Don't Ride Until You Read This: Always wear a helmet when riding your electric bike. Keep the two keys properly. If the unique keys are lost, you will not be able to turn on the bike or replace the ba�ery. If necessary, you should get more spare keys.(We don't have a backup key)...
Package List Carefully check package contents, if anything is missing or damaged, please contact Freesky custom- er service for support: support@freeskycycle.com Unpack the bike. Open the bike box and remove the small box inside. With the help of another person capable of safely li�ing a heavy object, remove the bike from the bike box. Carefully remove the packaging material protec�ng the bike frame and components.
Handlebar Assembly 1.Remove the 4 screw. 2.Install the handlebar. 3.Fix and �ghten the handlebar in place. 4. Make sure the shi�er is on the right and the thro�le on the le�.
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1.Insert the axle into the wheel hub as shown. Add the Slim Spacer on the LEFT side (Brake Disk) and the Wide Spacer on the RIGHT side. 2.Insert the front wheel with the spacers in between the front fork on the bike. Be sure to align the disk between the brake caliper as shown in Figure 2.
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Front Light and Fender Assembly 1.Remove the headlight moun�ng hardware from 2.Pass the bolt through the headlight mount, fender the fork arch. moun�ng point and the fork arch moun�ng point, then �ghten the nut. 3.Connect the headlight cable. 4.Remove the screws on both sides of the front fork arms and then �ghten the iron bar.
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Saddle Assembly For be�er pedaling, safety and overall riding comfort, posi�oning the seat at the right height is important. The rider's leg length is used to determine the seat's posi�on. When you pedal, your hips should remain level and your legs should be almost fully extended at the bo�om of the pedal stroke, but not over-extended.
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Seatpost Adjustment (1) NOTICE: Ensure the seat post and seat are properly adjusted before riding. DO NOT raise the seat post beyond the minimum inser�on marking etched into the seat tube (as shown on the right). If the seat post projects from the frame beyond these markings, the seat post or frame may break, which could cause a rider to lose control and fall.
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Front Fork Adjustment The suspension fork can move up and down up to 80mm to cushion bumps in the riding surface, which can make riding on a rough road or trail smoother and more comfortable. Depending on a rider’s preference, the suspension fork can be locked out as a rigid fork, which will typically yield higher efficiency while pedaling.
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Pedals Assembly Warning : Incorrect installation will cause damage. Please read the instructions and watch our videos if needed. Identify the Left and Right markings on the pedals. They can only be installed in their respective side. a.L is for the Left Pedal and it goes on the Left Crank Arm. b.R is for the Right pedal and it goes on the Right Crank Arm (Chain Side)
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Sitting on your bike the pedals go on the Left and Right side respectively. Keep the pedal Horizontal while hand screwing to get the thread started. Then Use your 15mm wrench to tighten them. 5.Both pedals tighten towards the front of the bike. The left pedal is reverse threaded to allow this.
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Remove the ba�ery For your convenience, the ba�ery can be removed. 2.Press the release bu�on and hold the ba�ery. 1.Insert the key and turn counter-clockwise. 4.Press the power bu�on to see the remaining 3.Remove the ba�ery. ba�ery power.
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Charge Your E-Bike Before using the electric bike, you must fully charge the ba�ery. 2.Charge the ba�ery off the bike. 1.Remove the rubber cover on the charging port and charge the ba�ery directly. 3.Plug the charger into a power outlet, charging should 4.Once the ba�ery is fully charged, the charging indicator be ini�ated and will be indicated by the LED charge status light will turn green.
Start-Up Procedure A�er the bike has been properly assembled according to the assembly video, please check all components are secured correctly, and read this ensure manual carefully, turn on the bike and select a pedal assist level. A cer�fied and reputable mechanic to checked the assembly will be a good choice.
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3.Mul�-Func�ons Display TRIP: Single Mileage ODO: Total Mileage TIME: Single Running Time VOL: Current Voltage CUR: Opera�ng Current DST: Unspecified 4.Vehicle Power Gear Gear 0-9 adjustable; Normally 3 / 5 / 9-gear mode available. 5.Speed Display MAX: Maximum Speed AVG: Average Speed MPH or KM/H: Measuring Unit The panel will calculate the actual travelling speed based on the wheel diameter and signal data (number of magnet steel is needed for Hall motors).
Display Se�ngs Long press & a�er the bike is powered on, it will enter the parameter se�ng interface. Short press bu�on, shi�ing from P01 to P17. Short press to change the parameters. Long press & to save the change. Each parameter could affect the bike’s performance separately, please try to keep the original se�ngs.Or please consult us if you need informa�on.
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(for Speed Test) Range: 0-255 P07: Magnet Steel Number P08: Speed Limit Range: 0-100km/h, parameter 100 indicates no speed limit. 1. Non-communica�ons status (panel-controlled) When the current speed exceeds the speed limit, the PWM output will be shut down; when the current speed falls to lower than the speed limit, the PWM output will be ac�vated and the driving speed will be set as the current speed ±1km/h (only applies to assist power speed, not applicable to the handlebar speed).
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Range: 1-24 P11: Power Assist Seni�vity Range: 0-5 P12: Power Assist Intensity 5 / 8 / 12pcs P13: Power Magnet Steel Number : Range: 1-20A P14: Current Limit Value: (change automa�cally according to P15: Low voltage limit: P16: Cruise control: not applicable. P17: ODO Zero-Out Long press + for 5 seconds and ODO value will be erased.
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Daily Care and Maintenance Cleaning and Storage If you see stains on the bike body, wipe them off with a damp cloth. If the stains won't scrub off, put on some toothpaste, and brush them with a tooth brush, then wipe them off...
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Storage and Disposal 1. Please try to store the bike in a cool and dry place between 50 °F – 77 °F (10 °C – 25 °C). In extremely humid environments the interior of the bike may suffer condensa�on or even water accumula�on, which may damage the ba�ery rapidly.
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Recommended Service Intervals Regular inspec�on and maintenance are key to ensure bikes from Freesky func�on as intended, and to reduce wear and tear on their systems. Recommended service intervals are meant to be used as guidelines. Real world wear and tear, and the need for service, will vary with condi�on of use.
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Pre-Ride Safety Checklist No�ce: Before every ride, and a�er every 25-45 miles(40-72 km), we advise you following the pre-ride safety checklist. Safety Check Ensure front and rear brakes work properly. Check brake pads for wear and ensure they are not overworn. 1.Brakes Ensure brake pads are correctly posi�oned in rela�on to the rims.
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Safety Check Check that the frame and fork are not bent or broken. 8.Frame, Fork, and If either frame or fork are bent or broken, they should be replaced. Seat Check that the seat is adjusted properly, and seatpost quick release lever is securely �ghtened. Ensure hub motor is spinning smoothly and motor bearings are in good working order.
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�mely replacement will help ensure that your bike’s opera�onal characteris�cs will be maintained, and unsafe condi�ons avoided. Freesky recommends 24-30 PSI for the stock �res on the Freesky. Always stay within the manufacturer’s recommended air pressure range as listed on the �re sidewall.
Troubleshoo�ng Symptoms Most Common Solu�ons Possible Causes 1.Charge the ba�ery 1.Insufficient ba�ery power 2.Clean and repair connectors 2.Faulty connec�ons The bike does not 3.Install ba�ery correctly 3.Ba�ery not fully seated in tray 4.Turn on bike with proper sequence work 4.Improper turn on sequence 5.Disengage brakes 5.Brakes are applied 6.Replace discharge fuse...
FAQS Q: What if the e-bike arrived missing accessory or broken part? A: Please take a photo and send them to Freesky Support Team by email: support@ freeskycycle.com and our support team will reply you soon and send correct accessory or part replacement.
We will deduct the shipping fee or restocking $150/pc when we are making a refund for non-defec�ve products-nolonger needed Products. For the return request, Freesky is not responsible for lost packages due to the carrier, or products received that can not be verified. Received products that have damage determined to have been caused by the end-user maybe subject to denial of the return request.
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TO QUALIFY FOR A REFUND , ALL THE FOLLOWING CONDITIONS MUST BE MET: 1.A Return Merchandise Authoriza�on(RMA) must be requested from Freesky within 30 days from the date of receipt of shipment. To request an RMA, contact Freesky Service Team at support@freeskycycle. com 2.The cost of return shipping will be paid by the customer.
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● For the avoidance of doubt, Freesky will not be liable and/or responsible for any damage, failure or loss caused by any unauthorized service or use of unauthorized parts.
Need help?
Do you have a question about the Rocky and is the answer not in the manual?
Questions and answers
Can I replace the seat with a wider, thicker seat? If so, what is the diameter of the seat post?
The context confirms you can replace the seat on the FREESKY Rocky, as long as the seat post is properly adjusted and not extended beyond the minimum insertion mark. However, the diameter of the seat post is not provided in the context.
This answer is automatically generated
I just ordered a Rocky Pro from Amazon. Several months ago I purchased a Wildcat Pro on Amazon, too. I just found that I am unable to get any more questions answered about the Wildcat from my Amazon account. Can i write to you about questions or problems I might have with either ebike? thanks