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Table of Contents
Related Manuals for MAHLE RemotePRO
Summary of Contents for MAHLE RemotePRO
- Page 1 RemotePRO Multi Remote Diagnostics language user manual...
- Page 2 RemotePRO User Manual...
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Page 3: Table Of Contents
Contents General information General notes Identification Manufacturer identification Model identification Reference directives About this manual Purpose of the manual Recipients Supply and storage Symbols used in this manual Safety Precautions for device operation Device Description Description Supplied items Main elements... - Page 4 RemotePRO User Manual Installation Minimum requirements Device configuration Connecting the RemotePRO to the LAN Usage Connecting RemotePRO to the vehicle Use of the portal Remote service request Manual entry of a remote service request Sending reports Displayable messaging General pages...
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Page 5: General Information
MAHLE Aftermarket Italy S.r.l. and the resourc- es employed in the production of this manual do not assume any responsibility deriving from the improper use of both the manual and the device, guaranteeing that the information contained in this manual has been carefully checked. -
Page 6: Identification
The device is manufactured by: The device is manufactured in compliance with the relevant EU Directives applicable to its marketing. MAHLE Aftermarket Italy S.r.l. Device data is indicated on its technical data plate. Via Diesel 10/A - 43122 Parma (Italy) -
Page 7: About This Manual
3. About this manual Purpose of the manual Supply and storage This manual describes the device RemotePRO. This manual is provided in electronic format. In case of any doubts about the correct inter- Keep this manual with the equipment for easy pretation of the instructions, please contact the reference. -
Page 8: Symbols Used In This Manual
RemotePRO User Manual Symbols used in this manual Symbols are used throughout this manual to em- phasize key information. The following symbols are used: Caution Symbol used to identify import- ant warnings for the operator and/or the device safety Prohibition... -
Page 9: Safety
4. Safety Do not immerse the device in water Do not spill water or other fluids on the de- Precautions for device vice operation Do not expose the device to excessive dust Do not place the device on live electrical terminals Use this device in environments with tem- If the following technical problems occur,... -
Page 10: Device Description
RemotePRO User Manual 5. Device Description Description Supplied items RemotePRO is a device for remote automotive Depending on commercial configurations, stan- diagnostics. dard supplied accessories may vary. Below are The device RemotePRO, connected to a vehi- the items present in the standard configuration. -
Page 11: Main Elements
Press to reject the display of the message on the LCD screen Reject WPS button Press for 2 seconds to set up RemotePRO on a new Wi-Fi network with WPS functionality Power LED Steady green when the device is powered... - Page 12 RemotePRO User Manual...
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Page 13: Installation
| RemotePRO Account" section of the Valid diagnosis license and sufficient credit diagnostic application from MAHLE Coins (MC) in the "Settings | System | License" menu of the diagnostic After login, the Home page of the application terminal is displayed. Click on the Re-... - Page 14 RemotePRO User Manual...
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Page 15: Connecting The Remotepro To The Lan
Connecting the RemotePRO to the LAN Connecting the RemotePRO to the LAN Connect the LAN network cable (sup- plied) to the VCI RemotePRO and the Ethernet port equipped with Internet access Configure, if Wi-Fi is desired (see par. "Wi-Fi configuration") - Page 16 Select the security protocol from the SECURITY TAPE drop-down menu (c) must have connected RemotePRO to the LAN and the Note: It is recommended to use WPA vehicle in order to view the IP of / WPA2 the device. Click on SEND (d)
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Page 18: Usage
RemotePRO to the Internet (via cable or Wi-Fi network) and the vehicle. Check the availability of MAHLE Coins (MC) to take advantage of the service. In case new credit is needed, contact your Dealer. -
Page 19: Connecting Remotepro To The Vehicle
On the fourth line the words "Con- nected and standing by" Connecting RemotePRO to the vehicle RemotePRO is now started and a remote service request can be sent With ignition key in the OFF position, connect the battery maintainer to the... -
Page 20: Use Of The Portal
Elements of the portal Menu Enables access to the following pages: HOME NEW REQUEST DISCONNECT View MAHLE Coins (MC) remaining credit and license status Credit / License Status Pending Click to access the PENDING page Submitted Click to access the page with SUBMITTED... -
Page 22: Remote Service Request
When finished, press SUBMIT Press PENDING. The request is put on hold. Press VIEW The pre-filled form with data retrieved CHAT and the MAHLE technician will from the probe connection to the confirm when the service will start vehicle will be automatically displayed (example: VIN). - Page 24 RemotePRO User Manual...
- Page 25 RemotePRO services table Remote service Reason for service Service offered Pre scan including DTC Global scan to be performed This scan is used to determine deletion before repair what faults are present in the vehicle before repair. Therefore, a necessary repair is recom-...
- Page 26 RemotePRO User Manual Calibration with Most modern vehicles require Programming a module is done Programming modules to be programmed with connection to the OEM on the vehicle before they can server to ensure that the module be calibrated, such as ADAS...
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Page 27: Manual Entry Of A Remote Service Request
Manual entry of a remote service request Press SUBMIT The request has been sent and the Press the MENU icon (3 blue lines) in MAHLE technician will initiate a chat the upper left corner of the screen. momentarily The menu is displayed... - Page 28 RemotePRO User Manual...
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Page 29: Sending Reports
Report of the intervention to the email address linked to the instrument. GENERAL INFO 863661 WorkOrder: Serial Number: 220802000303 Date: 2/1/2023 4:10:46 PM +01:00 Service type: Mahle Programming / Coding Service status: Submitted WORKSHOP YURI YYY Name: Address: City: parma EMail: paolo.menoni@mahle.com... -
Page 30: Displayable Messaging
User Manual 8. Displayable messaging General pages General pages System initialization wait Screen displayed when turning on the RemotePRO device Searching for a network Screen displayed when RemotePRO tries to connect to an Ethernet-connected network Searching for a Wi-Fi network... - Page 31 Screen displayed on RemotePRO after the initial WPS prompt Unable to connect to Wi-Fi via WPS Screen displayed on RemotePRO if it fails to connect to Wi-Fi network using WPS Requesting an IP address Screen displayed on RemotePRO when it is...
- Page 32 Screen displayed on RemotePRO when trying to locate the connection server Failed connection to RemotePRO server Screen displayed on RemotePRO when it fails to connect to the connection server Unable to resolve server address Screen displayed on RemotePRO when it fails to connect to the Internet.
- Page 33 Internet and the connection server refuses to connect to RemotePRO Note: Contact technical support Connected and waiting (vehicle side) Screen displayed on RemotePRO when it has read the VIN of the vehicle and successfully connected to the connection server Unable to read VIN Screen displayed on RemotePRO when it cannot read the VIN of the vehicle.
- Page 34 When the Ethernet cable is connected, a click should be heard Device reboot! Screen displayed on RemotePRO in case of con- nection loss. Reboot the device Session completed Screen displayed on RemotePRO once a scanning session is completed.
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Page 35: Cleaning
9. Cleaning Do not use any acid-based or abrasive cleaners to clean the plastic shell. Use a soft, clean, dry cloth, spray a modest amount of detergent, and wipe gently. -
Page 36: Disposal
RemotePRO User Manual 10. Disposal 10.1 10.2 Device disposal Packaging disposal The product meets the require- The packaging must be disposed of in accor- ments of EU Directive 2012/19/EU. dance with the regulations in force. This contrib- Disposal must be carried out in utes to protecting the environment. - Page 37 MAHLE Aftermarket Italy S.r.l. Via Rudolf Diesel 10/a 43122 Parma Italia Tel. +39 0521 9544-11 Fax +39 0521 9544-90 info.aftermarket@mahle.com MAHLE Aftermarket Deutschland GmbH Dürrheimer Straße 49a D-78166 Donaueschingen Germania Tel. +49 771 89653-24200 Fax +49 771 89653-24290 mss.sales.de@mahle.com MAHLE Aftermarket S.L.U.