Troubleshooting; Q&A - Nokia 6682 User Manual

6682.ENv1_9237942.book Page 96 Wednesday, May 4, 2005 10:05 PM

Troubleshooting

Q&A
Bluetooth connectivity
Q: Why can't I find my friend's device?
A: Check that both devices have activated Bluetooth
connectivity.
Check that the distance between the two devices is not
over 32 feet (10 meters) and that there are no walls or
other obstructions between the devices.
Check that the other device is not in hidden mode.
Check that both devices are compatible.
Q: Why can't I end a Bluetooth connection?
A: If another device is connected to your phone, you can
either end the connection using the other device or by
deactivating Bluetooth connectivity. Select
Bluetooth > Off.
Multimedia messaging
Q: What should I do when the phone cannot receive a
multimedia message because the memory is full?
A: The amount of memory needed is indicated in the error
message: Not enough memory to retrieve message. Delete
some data first. To view the kind of data you have and the
amount of memory the different data groups consume,
select Tools > File manager
96
Q: The note
What is happening?
A: The phone is trying to retrieve a multimedia message from
the multimedia messaging center.
Check that the settings for multimedia messaging are
defined correctly and that there are no mistakes in phone
numbers or addresses. Select
Settings
Q: How can I end the data connection when the phone
repeatedly starts a data connection?
A: To stop the phone from making a data connection, select
Messaging
Recept. in home net.
retrieval—To have the multimedia messaging center save the
message to be retrieved later. After this change, the phone
>
Connect.
still needs to send information notes to the network. To
retrieve the message immediately, select
Recept. in home net.
To reject all incoming multimedia messages. After this
change, the phone needs to send information notes to the
network, and the multimedia messaging center deletes
multimedia messages that are waiting to be sent to you.
Multimedia reception
multimedia messages. After this change, the phone
does not make any network connections related to
> Options > Memory details.
multimedia messaging.
Retrieving message is shown briefly.
Messaging > Options
> Multimedia message.
and one of the following:
or Reception if roaming > Defer
Retr. immediately.
or Reception if roaming > Off—
> Off—To ignore all incoming
>