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e-motion add-e NEXT User Manual

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  • Page 1 NEXT User Manual Vers. 3.6...
  • Page 2 Table of contents: Operating Manual p. 34 1. add-e NEXT drive unit p. 36 2. add-e NEXT battery p. 41 3. add-e NEXT chargers & docking station p. 50 4. add-e NEXT sensors p. 53 5. add-e NEXT remote control p. 58 6.
  • Page 3 The add-e NEXT retrofit kit can be used on a wide range of bike types (MTB, racing bike, trekking bike, city bike, etc.). However, we cannot rule out the possibility that highly different frame shapes and/or additional equipment may make it impossib- le to install the add-e NEXT retrofit kit.
  • Page 4 EN 15194/2017 standard. If the configuration chosen does not comply with the applicable legal regulations in the country of use, the add-e NEXT is only allowed to be used with a special license and/or for racing purposes and/or on private property.
  • Page 5 If damage does occur due to failure to observe these instructions, the manufacturer accepts no liability, and the guarantee/warranty is void. Proper functioning of the bike and the add-e NEXT retrofit kit is essential and reduces the risk of injury or accidents with potentially fatal consequences for the cyclist and others.
  • Page 6 Damage to the add-e NEXT battery caused by a complete discharge (e.g. due to prolonged lack of use) or by using a different charger is excluded from the warran- ty. If the add-e NEXT battery is not used for a longer period of time, it should be removed from the battery holder.
  • Page 7 xplanaTion of syMbols PLEASE NOTE! This symbol stands for special instructions which need to be follo- wed during use or installation. TIP! This symbol stands for special tips that make use or installation easier. ATTENTION! This symbol stands for IMPORTANT information and instructions for assembly or use.
  • Page 8 Cope of eliVery NEXT NEXT add-e NEXT drive unit add-e Battery holder charger add-e battery Assembly arms Assembly arms Stand plate Damper plate long short Setting gauge add-e NEXT Sensors add-e NE add-e NEX X T Sensors T Sensors Spacer...
  • Page 9 NEXT Instalation Manual Vers. 3.6...

  • Page 10: Table Of Contents

    2.2. Variant 2: Attaching the battery holder with steel straps p. 22 2.3. Variant 3: Attaching the battery holder with screw & steel strap p. 23 Step 3: Attaching the add-e NEXT sensors p. 24 3: d & M p. 25...
  • Page 11 This part of the manual deals mainly with fitting the add-e NEXT retrofit kit to your bike. A detailed description of the each of the parts, as well as their opera- tion, technical data and functions can be found in the second part, the Operating Manual.

  • Page 12: Variant 1: Installation At The Side Stand

    Variant1 1: Installation at the side stand If your bike has a side stand mounting, it can be used to install the drive. Make sure that the side-stand mounting is sufficiently far away from the rear wheel and at a suitable angle to the rear wheel hub.

  • Page 13: Variant 2: Installation At The Bottom Bracket

    Variant 2: Installation at the bottom bracket The installation at the bottom bracket should be choosen if the bike does not have a side-stand mounting plate or if cable pulls or limited space conditions do not allow any other installation variant. When fitting the drive unit to the bot- tom bracket, the short assembly arms should preferably be used.

  • Page 14: S Ection 2: A Ssembling T He K It

    2: a eCTion sseMbling The After checking which installation variant is suitable, you can start assembling the installation kit. Step 1: Attaching the damper plate The following describes all three installation variants for attaching the damper plate. Depending on your bike type one of the three variants can be used. 1.1.
  • Page 15 3. Slide the damper plate back and forth along the stand plate until the setting gauge rests against the rear wheel. If there is not enough space due to the shape of the bike, the stand plate can be rotated fo 180° to gain more space. Setting gauge is touching the rear wheel PLEASE NOTE! In order to be able to adjust the drive unit optimally aferwards, the...

  • Page 16: Variant 2: Bottom Bracket Installation With Assembly Arms

    1.2. Variant 2: Bottom bracket installation with assembly arms Parts needed: • 1x Damper plate • 2x Assembly arms, short • 2x assembly arms, long (optional) • 6x M4 Torx screw, short Parts needed for bottom bracket installation PLEASE NOTE! To fit the drive unit to the bottom bracket special bike tools are nee- ded.
  • Page 17 4. Unscrew and remove the left bottom bracket shell. Disassembly of the left bottom bracket shell 5. Unscrew and remove the right bot- tom bracket shell. The chain ring side thread for the bottom bracket is a left-hand thread. Disassembly of the right bottom bracket shell PLEASE NOTE! Some Italian and French frame manufacturers are an exception, and have both right-hand threads.

  • Page 18: Assembling The Damper Plate

    1.2.2. Assembling the damper plate When fitting the drive unit to the bottom bracket, preferably the short assembly arms should be used. Check whether the bike's frame allows this as follows: 1. Attach the short assembly arms to each side of the stand plate using the six M4 Torx screws supplied.

  • Page 19: Attaching The Damper Plate To The Bottom Bracket

    1.2.3. Attaching the damper plate to the bottom bracket CLEANLINESS! Before attaching the damper plate, thoroughly clean the area around the bottom bracket. There should be no dirt or grease between the assembly arms and the frame. 1. To improve the grip of the assembly arms, some assembly paste can be applied to the contact surfaces on the bottom bracket.

  • Page 20: Variant 3: Installation With The Hebie Counterplate

    1.3. Variant 3: Installation with the Hebie counterplate Fitting the drive unit with Hebie counterplate is done when weather the side stand nor bottom bracket variants are suitable. Particular attention needs to be paid that there is sufficient space. Parts needed: •...

  • Page 21: Step 2: Attaching The Battery Holder

    Step 2: Attaching the battery holder For attaching the battery holder to the frame 3 options are available; standard attachment to the factory attachment points on the frame, attachment with steel straps (optional) or a combination of both. Parts needed: •...

  • Page 22: Variant 2: Attaching The Battery Holder With Steel Straps

    TIP! As assitance for attaching the battery holder with steel straps, see the add-e NEXT installation video at www.add-e.at/montage. 1. Bend up the pre-bent flaps on the steel straps by 90 degrees. 2. Guide the straight end of the steel...

  • Page 23: Variant 3: Attaching The Battery Holder With Screw & Steel Strap

    PLEASE NOTE! To minimise the risk of injury, do not trim the steel straps too long and do not leave any sharp cutting edges. The steel straps can only be used once. 8. Bend the trimmed ends of the steel straps by 90 degrees and insert them into the slots.

  • Page 24: Step 3: Attaching The Add-E Next Sensors

    Step 3: Attaching the add-e NEXT sensors The add-e NEXT sensors are used to record pedalling cadence as well as the speed and are attached to the pedal crank and the rear wheel hub. The sensors included in the set are already paired with the drive unit.

  • Page 25: S Ection 3: D Rive U Nit & M Echanical S Etting

    The heart of the system is the add-e NEXT drive unit. The mechanical setting involves adapting the drive unit to the bike, and the ideal adjustment of the drive unit is important for the optimum function of the drive itself.

  • Page 26: Preparation

    Preparation The following illustrations demonstrate the adjustment settings on the side stand mounting position. The mechanical setting is carried out in the same way for instal- lation variants 2 and 3. 1. Check the tyre pressure and correct this if necessary. The tyre pressure may vary depen- ding on the manufacturer's specifica- tions.

  • Page 27: Setting 1: Upper Stop

    Setting 1: Upper stop The upper stop setting regulates how far the motor rises the tyre, to ensure opti- mum engagement and disengagement while the bike is in driving mode. 1. Place the drive unit on the damper plate and push it all the way towards the rear wheel.

  • Page 28: Setting 2: Contact Pressure

    Setting 2: Contact pressure Contact pressure is crucial to ensure consistent power transmission even in adverse weather conditions. It needs to be adjusted, especially if the tyre pressure changes, in order to prevent increased wear. The contact pressure is regulated using the setting screw (2).

  • Page 29: Setting 3: Freewheel

    Setting 3: Freewheel The freewheel setting screw (3) regulates the distance between the motor and the tyre in the Off position. There is no friction between rear tyre and the motor and therefore clean engagement and disengagement of the motor is ensured. 1.

  • Page 30: Setting 4: Lower Stop

    Setting 4: Lower stop The setting screw for the lower stop (4) prevents the motor from swinging back and forth unintentionally when riding over bumps. Unscrew the setting screw for the lower stop (4) as far as possible without the screw touching the swing arm in a disengaged state.

  • Page 31: Moving The Wedge If It Is Too Close To The Chain

    Depending on the different tbike type, some peculiarities may become apparent when installing your add-e NEXT. 4.1. Moving the wedge if it is too close to the chain Sometimes in the lowest gear the drive unit may be too close to the bike chain, causing the chain to rub against the housing of the electronic block.

  • Page 32: Installation With A Bottom Bracket Width Of 73 Mm

    4.2. Installation with a bottom bracket width of 73 mm If your bike has a 73 mm wide bottom bracket instead of the standard 68 mm, use the 5 mm spacer to widen the damper plate to the required 73 mm when assemb- ling the damper plate.
  • Page 33 NEXT Operating Manual Vers. 3.6...
  • Page 34 52 nexT s p. 53 ensors 4.1 Technical data p. 53 4.2 How the add-e NEXT sensors work p. 53 4.2.1 Checking whether the sensor is detected p. 54 4.2.2 Inserting & changing the battery p. 54 4.3 Pairing the sensors...
  • Page 35 81 9.7 HMSoft appears in the add-e NEXT smartphone app p. 81 9.8 After inserting the add-e NEXT battery, the LEDs pulsate in blue – communication between battery & drive unit is not established p. 82 9.9 Repair & warranty...

  • Page 36: Add-E Next Drive Unit

    The operating manual deals primarily with the operation, technical data and functi- ons of the individual parts of the add-e NEXT retrofit system. Information on instal- ling the drive unit and correctly setting can be found in the installation manual.

  • Page 37: Technical Data

    State-of-the-art electronics provide unprecedented performance. Minimal dimensions and low weight make this drive unique worldwide. add-e NEXT drive unit is available in two models: the Lite and the Sport Edition. Both are manufactured according to the European pedelec standard (EN 15194) and can be used legally in road traffic.
  • Page 38 Blue Bluetooth LED LED (3) – add-e NEXT Lite indicator This LED indicates that the drive is the Lite version. When the battery is inser- ted, the blue LED (3) lights up for 5 sec.
  • Page 39 LED (5) - PAS Sensor This LED is used to check the function of the PAS sensor. To check this, set the power setting for the add-e battery to Off, because only then the orange LED (5) lights up. If the crank is moved, the orange LED flashes up to a speed of 10 km/h and then extinguishes.

  • Page 40: Temperature Control

    1.4 Anti-slip control The add-e NEXT drive unit features an intelligent speed monitoring. Slippage is de- tected early by constantly comparing the wheel speed with the motor speed. As the friction roller spinning causes excessive wear on the tyre, the "ASC" is permanently activated, and the drive is switched off selectively.

  • Page 41: Add Next B

    The add-e NEXT battery is exclusively equiped with high-quality brand-name cells. Special attention is paid to reliability and safety. A robust housing in combination with selected materials ensure durability and allows a compact design with the highest energy density.

  • Page 42: Inserting The Add-E Next Battery

    2.2 Inserting the add-e NEXT battery The "LOCK" arrow is located at the bottom of the battery below the add-e logo. An open and a closed lock are engraved on the front of the battery holder. The special design of the bayonet lock means that the battery cannot be inser- ted incorrectly.

  • Page 43: Power Levels

    400 W 250 W 600 W PLEASE NOTE! The S-Battery can also be used with the add-e NEXT Sport Edition. In this case, due to the design the power output is limited to 250W, as with the Lite Edition. PLEASE NOTE!

  • Page 44: Charging The Add-E Next Battery

    See page 52. The batt ery should be charged only by using the docking stati on and the compati ble original charger! The add-e NEXT battery detects the docking station when placed on it and indica- tes that it is ready for charging by activating the LEDs on the battery. The charging process only begins when the battery is fully engaged in the docking station and the LED on the charger turns red.

  • Page 45: Charging Times

    2.5 Charging Times The add-e NEXT batteries are equipped with high-quality energy cells. A low char- ging current reduces charging losses and conserves the battery, but also extends the charging time. The built-in electronics prevent excessive charging currents from damaging the battery.

  • Page 46: Add-E Next Battery As Powerbank

    Activating the USB-C charging port PLEASE NOTE! The add-e NEXT battery needs to be charged up to at least 20% to enable use as a power bank. External devices with a very low charging rate may not be detected...

  • Page 47: Charge Level Indicator

    2.8 Charge indicator The charge status on the add-e NEXT battery is indicated by 6 LEDs located below the power setting knob. The LEDs indicate the charge status by changing the respective LED colours from red to green. If the battery is empty, the LEDs are red.

  • Page 48: Standby, Sleep Mode And Deep Sleep

    PLEASE NOTE! If the power level is changed by turning the battery power knob or pressing the remote conrol, the LEDs light up with the level set for 1 second and then extinguish. ATTENTION! The Ghost Mode has to be reactivated every time the battery is inserted into the holder.

  • Page 49: Care & Storage

    Ideally, the battery should be stored with a charge voltage of 20-23V or at a 50-75% charging level (see Sec. 2.4 Charging the add-e NEXT battery) at approx. 7° C. The voltage can be checked over the app or by using a voltmeter. When left unused for a longer pe- riod of time, check the voltage at regular intervals and recharge the battery if necessary.
  • Page 50 All chargers are equipped with state-of-the-art electronics and allow efficient charging without any annoying noises. The chargers are precisely matched to the requirements of the add-e NEXT batteries and should only be used in conjunction with them. The built-in status LED provides information about the ongoing charging process.

  • Page 51: Technical Data

    4 A/75 W 3.2 Charging time The add-e NEXT batteries are equipped with high-quality branded cells. Low charging cur- rent reduces charging losses and conserves the battery, but also lengthens the charging time. The built-in BMS prevents excessive charging currents from damaging the battery.

  • Page 52: Docking Station

    3.4 Docking station The docking station can be connected to our travel, as well as the rapid and car charger. The docking station serves as the inter- face between the respective charger and the battery. The DC connector on the charger is plugged into the hori- zontally aligned socket on the docking station.

  • Page 53: Add - E Next S Ensors

    2 years 4.2 How the add-e NEXT sensors work The sensors of the add-e NEXT retrofit system react to motion. If the bike is not mo- ved, the sensors automatically go into standby after approx. 1 min. This means that there is no wireless communication between the drive unit and the sensors.

  • Page 54: Checking Whether The Sensor Is Detected

    4.2.1 Checking whether the sensor is detected For the retrofit system to function correctly, the drive unit always has to detect both sensors. If one or even both sensors are not detected, no motor assistance is provided. You can check whether a sensor is recognised or not as described below. ATTENTION! The power setti ng needs to be set to assistance level 0, otherwise the LEDs on the drive unit will not be indicated!
  • Page 55 The battery (CR 2032 3 V) can be replaced as described below: 1. Unscrew and remove the 4 screws on the rear cover of the sensor using the 6 torx screwdriver supplied in delivery. 2. Remove the circuit board from the housing.

  • Page 56: Pairing The Sensors

    4.3 Pairing the sensors Pairing is the process of teaching the add-e NEXT sensors on the drive unit. This may be necessary if a sensor gets lost or after it has been replaced. PLEASE NOTE! For completi ng the pairing process approx. 1 minute is available. If...
  • Page 57 4. Now move the cranks forward for at least five seconds so that the rear wheel also turns. IMPORTANT! Rotate the pedals forwards at a min. of 30 rpm (revolu- tions per minute)! If the sensors are detected, the oran- ge and green LEDs light up and the start sequence is heard immediately afterwards.

  • Page 58: Add-E Next Remote Control

    The remote control provides an alterna- tive to using the power setting knob on the battery to operate the add-e NEXT. This allows the battery to be installed in hard-to-reach places. The remote control is designed purely as a transmitter. This means that it can send "data"...

  • Page 59: Inserting & Changing The Battery

    A red LED (short press) and a green LED (long press) are fitted to indicate when a button is pressed. The associated assis- tance level CANNOT be displayed. add-e NEXT remote control Plus button p/+ • Short press = increases power by one level If the drive is in Off Mode, it is switched to power level 1 •...

  • Page 60: Cruise Control Feature

    3. Die minus button /- reduces the- km/h speed. 4. To deactivate, press the button On/ add-e NEXT cruise control once briefly. PLEASE NOTE! The motor assistance is also coupled with the pedalling moti on in Cruise Control Mode. If there is no pedalling moti on, the motor assistance stops.

  • Page 61: Pairing The Remote Control

    5.6 Pairing the remote control 1. Insert the battery and wait for the start-up sequence (approx. 5 sec.). You can only initiate Pairing Mode within 30 seconds of the start-up sequence. If the battery has been inserted for a long time, it will need to be removed and reinserted.

  • Page 62: Add - E Next S Port M Apping

    See p. 63 in relation. 6.1 Changing the mapping The add-e NEXT Sport Edition is delivered with Mapping 2 as standard. This means that the top speed is limited to 25 km/h. The mapping can be changed as descri- bed below.

  • Page 63: Overview Of The Mapping Levels

    MparTphone First and foremost, the add-e NEXT smartphone app is used for a clear overview of all ride-relevant information. This makes it easy to clearly monitor the current charging voltage, speed, kilometres ridden daily with motor assistance or total kilo- metres, assistance level set, engine temperature, software version and much more.

  • Page 64: Add-E Next Smartphone App-Dashboard

    7.1. add-e NEXT smartphone app-Dashboard When the drive unit is successfully con- nected to the add-e NEXT smartphone app, the drive's individual serial number (in this case N 2182) is displayed in the top left-hand corner (next to the logo).

  • Page 65: Add-E Next Smartphone App-Information

    Total: Average speed since using the drive unit. Ah Total: Total Ah consumption since using the drive unit. Dashboard Info 4 7.2. add-e NEXT smartphone app-Information Additional information can be viewed by clicking on the "Information" tab. The following information can be viewed here:...

  • Page 66: Add-E Next Smartphone App-Settings

    Starting Kind: Designation for the motor rotation and start-up speed. App tab "Information" 7.3. add-e NEXT smartphone app-Settings The software update, for example, can be launched under "Settings". Update Firmware: Clicking on this area initiates the software update. This can e.g.

  • Page 67: Add - E Next S Oftware U Pdate

    Internet and install the software on the add-e NEXT drive unit and the add-e NEXT battery. To connect the drive unit to the add-e server, you need a smartphone with installed add-e NEXT app and a good Internet connection.

  • Page 68: Installing The Add-E Next App

    8.2 Installing the add-e NEXT app To perform a software update, the add-e NEXT app needs to be installed on your smartphone. When installing apps, different procedures can apply depending on the operating system on your device. We recommend familiarising yourself with how to install the app on your own device before downloading it.
  • Page 69 Allow location access 6. Once you have downloaded the app, you can open the add-e NEXT app directly in Play Store. You can also find the app icon on the home screen.

  • Page 70: Performing A Software Update

    In additi on allowing general access to your locati on, it is also import- ant to allow access to your locati on for the add-e NEXT app, other- wise you will not be able to establish a connecti on to the drive unit.
  • Page 71 Once your smartphone is connected to the drive unit via Bluetooth, the blue Bluetooth LED (2) lights up on the drive unit along with the red status LED (1). Drive unit connected via Bluetooth 4. As soon as the drive unit is con- nected to the smartphone, the app switches to the "Dashboard".
  • Page 72 7. Under the "Settings" select "Update Firmware". This option contains the connection data for the wireless data transfer. Open "Update Firmware" 8. Enter the name of the WiFi (SSID) connection and the password for the network you want to connect to. Important is that the connection to the network is sufficiently strong and the Internet connection is good.
  • Page 73 10. The "Updating in progress" window opens. Tap on "OK" to continue. Updating in progress PLEASE NOTE! The soft ware update conti nues even if you tap on "OK" here. From this point onwards, you can put your phone aside. The soft ware update ends automati cally.

  • Page 74: Software Update With A Mobile Hotspot

    8.3.2 Software update with mobile hotspot Performing the software update with the mobile hotspot on your smartphone represents a fast and easy alternative. This may be necessary, for example, if the WiFi connection is poor (bike cellar) or no connection to the WiFi network is possible in general.
  • Page 75 3. Afterwords select "Hotspot and Tet- hering". Hotspot and Thethering 4. Select "WiFi Hotspot". Under this menu item, you can set-up the hotspot and share it with other devices. Select WiFi Hotspot ATTENTION! Keep the hotspot name and password as simple as possible. We do not recommend using special characters, a mixture of numbers, lett ers, upper- and lower-case lett ers or spaces.
  • Page 76 7. Switch on the hotspot. If the hotspot is active, the hotspot icon is often displayed at the top of the bar. (Here the third icon from the left). Activate hotspot Once the hotspot has been set up, the software update takes place using the same steps for standard WiFi access.

  • Page 77: Tips & Tricks For Problems With A Software Update

    8.4.1 Drive unit not shown in the add-e NEXT app If the serial number is not displayed when connecting to the add-e NEXT app, this can have two reasons. First, the red status LED (1) fails to light up and second, the blue Bluetooth LED (2) fails to light up.

  • Page 78: Orange Led (5) Flashes

    8.4.2 Orange LED (5) flashes If the orange LED (5) flashes during the software update, it means the system cannot connect with the WiFi. This can have the following reasons: • Weak WiFi connection signal strength. • Too far away from the WiFi router. The distance to the router should not be more than 5 m.

  • Page 79: T Ips & T Ricks T Roubleshooting

    TriCKs roUbleshooTing Various factors can lead to your add-e NEXT retrofit system not working as expec- ted. This section lists several descriptions of possible errors. Troubleshooting the problem can sometimes be easier than expected. This section lists the most frequently asked questions and problems with the ap- propriate solutions.

  • Page 80: The Drive Cuts Out While Riding

    Important! The sensors are only displayed at level 0/Off. If the sensors have been accidentally reset in the add-e NEXT app, they need to be paired again. See p. 56. P-Sensor is detected - orange LED flashes S-Sensor is detected - green LED flashes 9.3 The drive unit cuts out while riding...

  • Page 81: Tyre Wear Is Excessive

    In this case, check the set- ting and change the tyre. Friction roller coating worn 9.7 HMSoft appears in the add-e NEXT smartphone app It can happen that the serial number does not appear in the add-e NEXT smartphone app.

  • Page 82: After Inserting The Add-E Next Battery, The Leds Pulsate In Blue - Communication Between Battery & Drive Unit Is Not Established

    9.8 After inserting the add-e NEXT battery, the LEDs pulsate in blue – communication between battery & drive unit is not established After the battery is locked in the holder, the LEDs on the battery indicator pul- sate in blue. When the communication...

  • Page 83: Repair & Warranty

    9.9 Repair & warranty If you are unable to solve the problems using the help in Section 9. Tips & tricks for troubleshooting, please contact your nearest specialist retailer/partner. All our specialist retailers/partners and their contact details can be found on our website at www.add-e.at/haendlersuche.
  • Page 84 Manufacturer: GP Motion GmbH Tiroler Str. 80 9500 Villach Austria Vers. 3.6 / 2023 Description and identification of the machine: Function: Pedal-assisting electric bike drive (up to 25 km/h) Typ/model: add-e Series: NEXT Responsible for the content and images: GP Motion GmbH Tiroler Str.

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