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Descaling Your Brewer - Keurig Custom K-Cup Use & Care Manual

Get the most from your new brewer

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K-Cup® Pod Holder
To remove the K-Cup® pod holder from
the brewer, lift the handle and grasp
STRONG
STRONG
the top of the K-Cup® pod holder
with one hand while pushing up on
the bottom of the K-Cup® pod holder
from underneath with the other until
it releases. After cleaning, align the
K-Cup® pod holder with the opening,
using the two front ribs as a guide, and
snap into place from the top.
CAUTION: There are sharp needles that puncture the K-Cup® pod above the K-Cup® pod holder and in the
bottom of the K-Cup® pod holder. To avoid risk of injury, do not put your fingers in the K-Cup® pod holder.
NOTE: Used K-Cup® pod should be removed from the K-Cup® pod holder after brewing, or as part of the
daily cleaning routine.
Funnel 
The funnel can be removed from the
K-Cup® pod holder by pulling on it until
it pops off. To replace it, orient the
snaps to the indent and just snap it
back onto the K-Cup® pod holder.

Descaling Your Brewer

You should descale your brewer every 3-6 months. Properly
follow the descaling procedure. Do not use a K-Cup® pod
during the descaling procedure.
Depending on the mineral content of your water, calcium
deposits or scale may build up in your brewer. Scale is
nontoxic, but if left unattended it can hinder brewer
performance. Regularly descaling your brewer helps maintain
the heating element and other internal parts that come in
contact with water. Calcium deposits may build up faster,
making it necessary to descale more often.
Descaling Procedure
Before you begin, you will need a large ceramic mug, fresh
water, Keurig® Descaling Solution, and access to a sink.
Do not use a paper cup. Ensure that there is no beverage pod
in the K-Cup® pod holder. Please allow approximately
45 minutes for the descaling procedure. Empty the water
from the water reservoir. If using a Keurig® Water Filter,
remove and set aside.
STEP 1: Descaling Solution Rinse
Press the power button to power the brewer off. Pour the
entire bottle of Keurig® Descaling Solution into an emptied
water reservoir. Then fill the empty bottle with water and pour
into the water reservoir. Press the power button to turn the
brewer back on.
Place a large mug on the drip tray and run a rinsing brew by
brewing a hot water brew and selecting the largest brew size.
Exit Needle
Remove the pod holder assembly
and detach the funnel. Locate the
exit needle on the inside bottom
of the K-Cup® pod holder. Insert a
straightened paper clip into the exit
needle to loosen any coffee grounds.
Entrance Needles
Lift the brewer handle and locate the entrance needles on
the underside of the lid. To clean the holes in the needles, hold
the brewer handle in the upward position and with your other
hand, carefully insert a straightened paper clip into all the
holes. Gently move it around to loosen any coffee grounds.
Lower the handle completely and run a cleansing brew two
times. Do not insert a K-Cup® pod.
TIP: Refer to support.Keurig.com for video instructions on cleaning the
entrance/exit needles.
STEP 2: Descaling Rinse & Repeat
Repeat the rinsing brew process until you see the add water
warning. Let the brewer stand for at least 30 minutes while
still on.
After 30 minutes, discard any residual solution from the
water reservoir and rinse thoroughly.
STEP 3: Fresh Water Rinse
Fill the water reservoir with fresh water to and not beyond the
top of the handle.
Place a large mug on the drip tray and run a rinsing brew using
the largest brew size. Discard the hot water in a sink.
Repeat brew process until you have completed at least
12 rinsing brews using the largest brew size. You may need to
refill the water reservoir at least one time during this process.
NOTE: The cleaning action of Keurig® Descaling Solution may result in a "foam" dispensed
from the brewer. This is natural, as the solution is reacting with the scale inside.
For a brewer that is heavily scaled, the brewer may not fill properly after the descaler is
added. If this occurs, you may see little to no output dispensed, followed by the sound of air
blowing out. If this occurs:
• Turn off and unplug the brewer.
• If there is Keurig® Descaling Solution in the water reservoir, discard the contents, rinse
the water reservoir thoroughly, and refill with water.
• Plug the brewer back in, power on, and repeat the Step 3 Fresh Water Rinse cycle.
The brewer should begin to function normally as the solution is rinsed out and the scale
is removed. If problem persists, allow brewer to sit unplugged for at least 30 minutes
before continuing with the rinse.

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