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conditions.
2) The warranty will be performed in such a way that we shall decide whether to
repair the defective parts or to replace them with working parts. REPLAY reserves
the right to exchange the product for a replacement product of equal or greater value
if the product cannot be repaired within a reasonable time or at a reasonable cost.
Products and/or parts that have been replaced or exchanged become property of
REPLAY.
3) The warranty is voided if repairs or modifications are performed without the written
consent of REPLAY or if our products are equipped with additional parts or
accessories that are not approved for the REPLAY. Using any charger, other than a
genuine REPLAY charger, or a charger for a different model, voids the warranty and
is a serious fire hazard. Exposure to water, moisture, mud, dirt or debris, voids the
warranty.
4) Warranties that have been activated do not cause the warranty period to be
extended, nor do they trigger a new warranty period. The warranty period for any
replacement parts installed ends with the warranty period for the entire product.
5) Any other further claims are excluded, especially those for replacement due to
damage caused to the outside of the product, provided there is no obligatory legal
liability.
We therefore accept no liability for accidental, indirect or other consequential
damage of any kind, which leads to usage restrictions, data loss, and loss of
earnings or interruption to business. If you have purchased an extended warranty,
you will need to contact the retailer it was purchased from for assistance.
Asserting a warranty claim:
1) To make use of the warranty services, you must contact the REPLAY Service
Center by visiting www.flyreplay.com. Please contact Replay Customer Service at
info@flyrepelay.com
or by calling (888) 451-0954.
2) REPLAY will try to diagnose and solve your problem. We may require photos
and/or videos to properly diagnose the issue and verify warranty eligibility. A copy of
your receipt or online order confirmation, with purchase date visible, is required.
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