Related Manuals for DSG Technology IM1200
Summary of Contents for DSG Technology IM1200
- Page 1 IM1200/IM2400 InterMail Voice Mail System Administrator Installation and Configuration Guide 08IM1224M.v244.EN1...
- Page 2 Technology. Windows and Outlook Express are trademarks of Microsoft Inc. Other names used here are trademarks of their respective owners. Copyright © DSG Technology, Inc. All rights reserved. DSG Technology, Inc. 7F, 222 Cheng-Teh Road, Sec. 4, Taipei, Taiwan 111 Tel：886-2-88615558...
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Page 3: Table Of Contents
Package Content ......................12 Environmental Requirements ..................12 Telephone System....................12 Network Environment ..................13 UMS E-Mail Server ....................13 Installing InterMail – IM1200 ..................13 Installing InterMail - IM2400..................15 Chapter 3 Installing IMS Utility....................... 19 Before You Start ......................20 Installing IMS Utility..................... 20 Login to InterMail...................... - Page 4 Table of Contents Creating Extension Blocks .................... 40 Creating Operator & Extension Groups ..............41 Setting Channel Parameters ..................43 Designing an AA-Menu....................44 Recording AA-Menu Greetings................46 Transfer Options ....................47 Defining Business Schedule ..................48 Defining Holiday Calendar ..................50 Chapter 6 Voice Messaging......................
- Page 5 Table of Contents Appendix A: 3-Digit Function Codes ................... 111 Appendix B: System Prompts ......................121 Appendix C: System Specifications....................141 Index..............................143...
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Page 6: Chapter 1 General Description
Chapter 1 General Description Chapter 1 General Description This chapter will guide you through the main features of InterMail. -
Page 7: New Generation Voice Mail
Chapter 1 General Description New Generation Voice Mail InterMail is a new generation voice mail system that combines the Internet with voice processing technologies to provide a robust, dynamic, and user friendly voice messaging system that meets your office communication needs today. Designed with small-and-medium size business customers in mind, its features and functionality nonetheless rival those used by Fortune 500’s. -
Page 8: Auto-Attendant Features
Chapter 1 General Description Name Directory: Gives the caller a quick and easy way to locate the person they are trying to reach by entering their first or last name. Holiday Greetings: The administrator can set up a holiday calendar containing single or a range of dates each capable of holding its own holiday greeting. - Page 9 Chapter 1 General Description in effect, retry interval, and retry count. Urgent and Private Message Tags: Messages can be marked with different tags to indicate the nature of the messages. The playback of the messages can also be prioritized based on the tag. Message Play Control: A comprehensive set of commands including Replay, Save, Delete, Time Stamp, Forward, Skip, Rewind, Fast Forward, and Volume Adjustment, offers the user a convenient and efficient way of...
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Page 11: Chapter 2 Installing Intermail
Chapter 2 Installing InterMail Chapter 2 Installing InterMail This chapter explains the environmental requirements and the installation steps of InterMail. -
Page 12: Package Content
Package Content Thank you for purchasing InterMail Voice Mail System. InterMail includes two models: IM1200 and IM2400. The content might vary depending on the location and the dealer you have purchased the unit from. Report any damage or missing items in the package to your dealer right away. -
Page 13: Network Environment
In order for this to work, a standard SMTP e-mail server with a valid e-mail address is required. Installing InterMail – IM1200 The following is a schematic for the line configuration of IM1200 with other devices. - Page 14 Chapter 2 Installing InterMail Figure 2-1 Figure 2-2 Front Panel and LED Indicators: Mode Button: The Mode Button switches the Operation Mode of the IM1200. The Operation Mode will switch from Business Hours Break Hours After Hours Closed Day Business Hours …, with each push of the button.
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Page 15: Installing Intermail - Im2400
FUNC2 Button. The IP address, Administrator password and system parameters will be reset to the factory default. Power Indicator: The Power Indicator will be lit when the IM1200 has power connected and is turned on. Mode Indicator: The Mode Indicator will indicate which Operation Mode the system is in at the moment. - Page 16 Chapter 2 Installing InterMail Figure 2-3 Figure 2-4 Front Panel and LED Indicators: Power Indicator: The Power Indicator will be lit when the IM2400 has power connected and is turned on. Link Indicator: The Link Indicator will be lit when the system is connected to LAN.
- Page 17 Chapter 2 Installing InterMail 2. Connect your Ethernet network with IM2400 using a standard Ethernet (UTP CAT-5e) cable to the RJ45 jack labeled ETHERNET on the IM2400 front panel. 3. Connect your power adaptor to the socket labeled PWR on the back panel of IM2400.
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Page 19: Chapter 3 Installing Ims Utility
Chapter 3 Using IMS Utility Chapter 3 Installing IMS Utility The InterMail Management Software (IMS) is a Windows-based software allowing you to setup and maintain the InterMail. This chapter describes the installation and usage of the IMS utility. -
Page 20: Before You Start
Chapter 3 Using IMS Utility Before You Start Before installing IMS utility, please make sure your computer conforms to the minimum system requirement blow: Windows 2000, XP Pentium III or higher Memory: 128 MB or higher recommended Available Hard Disk Space: 20 MB or above CD-ROM drive (for installation) LAN for connecting to InterMail Installing IMS Utility...
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