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TROUBLESHOOTING
Symptom:
Toy does not turn on
or does not respond
Toy makes strange sounds
or behaves erratically
Toy makes improper responses
Consumer Service contact:
Please visit our Consumer Support Web site at http://www.leapfrog.com/support,
24 hours a day. You can search for frequently asked questions, or submit a
question to our support staff via e-mail.
U.S./Canada Office:
Telephone: (800) 701-LEAP (5327)
Hours: Monday through Friday, 5:00 AM to 7:00 PM and Saturday 7:00 AM to
4:00 PM, Pacific time.
IMPORTANT:
Please notify the LeapFrog Consumer Service department of
any difficulties before returning this product for any reason. Returns must have
a Return Authorization number (RA#) in order to be processed. If the service
representative is unable to solve the problem, you will be given instructions on
how to replace the product.
WARNING: Changes or modifications to this unit not expressly approved by the party
responsible for compliance could void the user's authority to operate the equipment.
Note:
This device complies with Part 15 of the FCC rules.
This equipment has been tested and found to comply with the limits for a Class B digital
device pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable
protection against harmful interference to radio communications. Because this toy generates,
uses, and can radiate radio frequency energy, there can be no guarantee that interference will
not occur. If this toy does cause interference to radio or television reception (you can check
this by turning the toy off and on while listening for the interference), one or more of the
following measures may be useful:
• Reorient or relocate the receiving antenna
• Increase the separation between the toy and the radio or the TV
• Consult the dealer or an experienced TV-radio technician for help
Try This:
• Remove batteries
and put them back in
• Make sure battery cover
is correctly secured
• Clean battery contacts
with rubbing alcohol
• Install new batteries
• Install new batteries
• Check batteries
This device complies with Part 15 of the FCC rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
Warranty Information
This LeapFrog product is warranted only to the original purchaser for a period of 3 months
from the original purchase date, under normal use and service, against defective
workmanship and material. This warranty is void if the product has been damaged by accident
or unreasonable use, immersion in water, neglect, abuse, battery leakage or improper
installation, improper service, or other causes not arising out of defects in workmanship or
materials. Repair or replacement as provided under this warranty is the exclusive remedy of
the purchaser. LeapFrog shall not be liable for any incidental or consequential damages for
breach of any express warranty on this product. Any implied warranty of merchantability or
fitness for a particular purpose on this product is limited to the duration of this warranty. Some
states do not allow the exclusion or limitation of incidental or consequential damages, or
limitation on how long an implied warranty lasts, so the above limitations or exclusions may
not apply to you. This warranty gives you specific legal rights and you may also have other
rights, which vary from state to state.
During the warranty period, your product will either be repaired or replaced at LeapFrog's
option, when returned, shipping prepaid and with proof of purchase date as instructed by a
LeapFrog service representative. In the event that your product is replaced, the replacement
will be covered under the original warranty or for 30 days, whichever is longer.
Canada: In addition to the above-referenced warranty, the hardware component shall be free
from defects in material and workmanship for 12 months. The above express warranty and
any applicable implied warranties are limited in duration to the warranty periods described
above. Some provinces do not allow limitations on how long an implied warranty lasts, or the
exclusion of incidental or consequential damages, so the above limitations do not apply to
you. You may also have other rights, which vary from province to province.
U.K.: In addition to the above-referenced warranty, this LeapFrog product shall be free from
defects in material and workmanship for 12 months where the 3-month warranty period is not
valid. The above express warranty and any applicable implied warranties are limited in
duration to the warranty periods described above. Some provinces do not allow limitations on
how long an implied warranty lasts, or the exclusion of incidental or consequential damages,
so the above limitations do not apply to you. You may also have other rights under U.K. law,
which this warranty does not limit.
LEAPFROG, the LeapFrog logo, ROLL & RHYME, LEAPSTART, DREAMSCAPES, and
LEAPBABY are trademarks or registered trademarks of LeapFrog Enterprises, Inc.
© 2003 LeapFrog Enterprises, Inc. All rights reserved.
MADE IN CHINA
Visit our fun-filled Web site at: www.leapfrog.com
For ages Birth and up
Part No. 600-02950-B
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