Monster iCruze IC-VOL1 Installation & User Manual page 9

NOTES
SPECIFICATIONS TABLE
PRODUCT MODEL NUMBER WARRANTY PERIOD FOR PRODUCT
MPC FX IC-VOL1 Two (2) Years
FORMAL WARRANTY CLAIM
HOW TO MAKE A CLAIM. (1) Call, or write to, Monster within two (2) months after You discover a Product
Defect (or should have discovered it, if such Product Defect was obvious); (2) Give a detailed explanation
of how the damage occurred; (3) Obtain a Return Authorization Number; (4) Upon receipt of a claim form
(which may be sent to You after You filed Your Formal Warranty Claim), fill out the claim form entirely; (5)
Return the Products, shipping prepaid by You (to be refunded if You are entitled to a remedy under the
Scope of this Limited Warranty), to Monster for verification of damage, along with a copy of Your original
sales receipts and proof of purchase (UPC label or packing slip) for such Products, the completed claim
form, and printed Return Authorization Number on the outside of the return package (the claim form will
include instructions for return).
TOLL-FREE TELEPHONE NUMBERS. United States: 1-877-800-8989 (toll-free), or 1-415-840-2000.
ADDRESS: Monster Cable Products, Inc. 455 Valley Drive, Brisbane, CA 94005 USA
FURTHER PROCEEDINGS. Monster will determine whether a Product Defect existed. Monster may, at its
discretion, direct You to obtain a repair estimate at a service center. If a repair estimate is required, You will
be instructed on how to properly submit the estimate and the resulting invoice to Monster for payment.
Any fees for repairs may be negotiated by Monster.
TIMING. If You bring a Formal Warranty Claim and fully comply with all terms and conditions of this
Limited Warranty, Monster will use its best efforts to provide You with a remedy within thirty (30) days
after receipt of Your Formal Warranty Claim (if You reside in the United States - forty-five (45) days if You
reside elsewhere), unless obstacles outside Monster's control delay the process.
Ver.12/14/2004 – US ©2005 Monster Cable Products, Inc.