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Petcube Bites 2 Lite Manual
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Petcube Bites 2 Lite Manual

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M E E T Y O U R
Petcube
Bites 2 Lite

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Summary of Contents for Petcube Bites 2 Lite

  • Page 1 M E E T Y O U R Petcube Bites 2 Lite...
  • Page 2 • Wi-Fi 802.11b/g/n, 2.4 Ghz, password protected; • iOS 14 and higher or Android 7.1.2 and higher; • Min 2 Mbps Upload speed on the Petcube (4 Mbps recommended); • Min 2 Mbps Download speed on the mobile device (4 Mbps recommended).
  • Page 3 Ensure your pet is familiar with the treats you are using and that you monitor the consumption. You are not required to use any specific treats with Petcube Bites, as long as they are crunchy and are 0.3 to 1 inch in size to avoid mechanical issues with treat dispenser;...
  • Page 4 P E T T O P E T C U B E B I T E S Some pets may need an adjustment period to get used to Petcube Bites. Follow these simple steps to successfully introduce Bites to your pet: •...
  • Page 5 G E T T I N G S T A R T E D 1. Setting up your Petcube Bites 2 Lite on iOS device Step 1. To set up your Petcube, download Petcube application (fig 4.1.1) to your iOS device. The Petcube app...
  • Page 6 (fig 4.1.7). Keep in mind that only 2.4 Ghz Wi-Fi networks are supported by Petcube Bites 2 Lite. Please make sure you are connecting to 2.4 Ghz Wi-Fi network. Step 7. A QR code will be generated on your phone screen.
  • Page 7 Petcube changes to solid blue (fig 4.1.12), you are ready to play with your Petcube (fig 4.1.13). Reminder: It is likely that your Petcube will need a firmware update right after it is connected. The firmware update will be downloaded to your camera within 24 hours.
  • Page 8 2. Setting up your Petcube camera on Android device Step 1. To set up your Petcube, download the Petcube app to your Android device (fig 4.2.1). The Petcube app requires Android 7.1.2 or greater and can be downloaded in the Google Play Store or at the link below: www.petcu.be/android-app-download...
  • Page 9 Petcube to and enter Wi-Fi password. Keep in mind that only 2.4 Ghz Wi-Fi networks are supported by Petcube Bites 2 Lite. Please make sure you are connecting to 2.4 Ghz Wi-Fi network (figs 4.2.7 & 4.2.8).
  • Page 10 Reminder: It is likely that your Petcube will need a firmware update right after it is connected. The firmware update will be downloaded to your camera within 24 hours. Fig. 4.2.9 Fig. 4.2.10 Fig. 4.2.13 Fig. 4.2.11 Fig. 4.2.12 Fig. 4.2.14...
  • Page 11 3. Select the correct treat size insert Your Petcube Bites 2 Lite camera comes with three different inserts to accommodate different treat sizes: Small, Medium and Large. • Use Small insert with treats under 12mm or 0.47in of size; • Use Medium insert with treats between 12-16mm or 0.47-0.63in of size;...
  • Page 12 To exit the live stream, first exit the landscape mode by pressing the 2 arrows icon in the upper left corner. To return back to the Petcube homescreen, tap the camera video while in portrait mode and press the ‘back’ icon Fig.
  • Page 13 If you want to place Petcube Bites on a table or shelf, we recommend you set it up at least 3 feet above the floor. Petcube Bites has a non-slip rubber bottom, which provides a secure grip on flat surfaces.
  • Page 14 • Use treats that are all the same size and shape; • Choose the correct orange insert that came with your Petcube Bites 2 Lite depending on the size of your treats to have better control of the amount of treats dispensed at once.
  • Page 15 8. Taking screenshots and recording video In order to take a snapshot of the live stream from your Petcube, you need to tap the Photo Camera icon on the bottom left while in play mode (fig 4.8.1). To start recording a live stream, tap the Video Camera icon at the bottom right while in play mode.
  • Page 16 11. Using Two-way Audio or Push-To-Talk Petcube comes with 2 ways of audio interaction: default simultaneous 2-way audio and optional ‘push-to-talk’ feature that works much like a walkie-talkie. To start talking and listening, first, make sure the sound is activated in Settings at the top right, then simply Fig.
  • Page 17 5. Adjust the volume level under ‘Camera speaker volume’ (fig 4.12.4). Keep in mind that in order to be able to change the settings on your Petcube, it needs to be in online standby mode (steady Blue light). Fig. 4.12.1 Fig.
  • Page 18 To attract your pet’s attention and be aware of when someone connects to your Petcube in accordance with your sharing settings, at the start of every call your Petcube will play a sound alert. To disable the sound alert: 1. Open the Petcube app;...
  • Page 19 14. Sharing access to your Petcube Bites By default, only you can access your Petcube video stream, but you can share access to your Petcube with your family, friends and anyone who installs the Petcube app on their smartphone. Family sharing (fig 4.14.5) will have...
  • Page 20 To delete a user from your ‘Family’ or ‘Friends’ list: 1. Go to ‘Sharing’ settings again; 2. Find their username and swipe it left to ‘Delete’ or ‘Unfriend’ (fig 4.14.7 and 4.14.8). Fig. 4.14.5 Fig. 4.14.6 Fig. 4.14.7 Fig. 4.14.8...
  • Page 21 15. Using motion and sound detection Whether you are using Petcube Care cloud-based video storage service or not, the Petcube app can still send push notifications to your smartphone whenever motion or sound is detected on your Petcube. To enable push notifications: 1.
  • Page 22 16. Using Auto Treat Scheduling With Petcube Bites users not only can give their pet a treat on demand during the live stream but also set up an auto treats schedule to cheer up their pet even if they are not there.
  • Page 23 4.17.1 18. Registering Petcube to a different account Be aware that a Petcube can only be registered to one user. You cannot register it under multiple accounts, but you can share access to it with other users using various sharing options.
  • Page 24 19. Deleting the Petcube device To delete the Petcube from your account: 1. Open the Petcube app; 2. Go to the camera profile, tap the ‘Settings’ wheel in the upper right corner; 3. Find ‘Disconnect camera’ (fig 4.19.1); 4. Confirm by choosing ‘Delete’.
  • Page 25 1. Open camera profile (fig 4.21.4); 2. Tap the ‘Settings’ wheel in the upper right corner (fig 4.21.5); 3. Hit the arrow next to your Petcube name (fig 4.21.6) and status and Fig. 4.21.3 Fig.
  • Page 26 22. Moving your Petcube to a different location or changing Wi-Fi settings As long as the Petcube is within range of your wireless network, you can reposition it according to your needs. However, if you’re trying to use it in a different Wi-Fi environment...
  • Page 27 Petcube Alexa skill can be associated with your Petcube Bites 2 Lite giving you ability to ask alexa enabled device to, for instance, treat your pet with Petcube Bites 2 Lite. 1. Setting up Amazon Alexa to work with Petcube 1.
  • Page 28 Fig. 5.1.1 Fig. 5.1.2 Fig. 5.1.3 Fig. 5.1.4 Fig. 5.1.5...
  • Page 29 3. Walking & Feeding Just say «Alexa, ask Petcube has Rocky (your pet’s name) been fed?» or «Alexa, ask Petcube has Rocky been for a walk?» to get the last time when your pet was fed or walked. When feeding the pet, say «Alexa, tell Petcube I fed Rocky» or «Alexa, tell Petcube Rocky has been fed».
  • Page 30 30-second clips are saved securely in the cloud and are accessible in the interactive timeline in the Petcube app to review and download for 3 or 90 days (depending on the subscription plan). The 3-second look back lets you see what event set Off the recording.
  • Page 31 ‘Home’ page in the Petcube app on both iOS and Android devices. If you are not a Petcube camera owner yet but wish to buy one, you will also be able to subscribe to Petcube Care when you make your purchase.
  • Page 32 «How to Turn Off Petcube Care Video History». If your Petcube Care is currently set to Sleep mode, you will need to change it to Awake mode in order for videos to be recorded to your timeline. To do this: 1.
  • Page 33 10. How to add or update your payment information for Petcube Care If you need to add or update your payment information for Petcube Care service: 1. Log into your Petcube account at petcube.com by clicking on the Home icon in the upper right corner;...
  • Page 34 To find out if smart alerts are available for your subscription plan or to start a new subscription, please visit petcube.com/care. 4. Can I choose which smart alerts I receive? Yes! Smart alerts are triggered by four new types of events that your Petcube camera can recognize: • Dogs barking;...
  • Page 35 1. Get a Petcube pet camera! :) 2. Download the Petcube App for your phone or tablet from the App Store or Google Play Store; 3. Sign up for history subscription to Petcube Care; 4. Enable Smart Alerts in the Petcube App under Camera Notifications.
  • Page 36 T R O U B L E S H O O T I N G 1. LED light doesn’t light up If the LED light on your Petcube camera is Off while the camera is plugged into the power source, try unplugging it and plugging it back in. Make sure that you are using the original power adapter that came with your Petcube and that the power cord is undamaged.
  • Page 37 1. Open the Petcube app; 2. Go to the camera profile, tap the ‘Settings’ wheel in the upper right corner (fig 8.3.1); 5. Tap ‘Change Wi-Fi’ (fig 8.3.4); Fig. 8.3.3 6. Power up your Petcube, wait 1 minute until it starts up;...
  • Page 38 Petcube still can’t be connected, try to reset the device by following these easy steps: 1. First, if you have previously set up your Petcube, open the Petcube app, go to ‘Home’ tab, then select ‘Settings’ and choose ‘Disconnect Camera’;...
  • Page 39 2 Lite (fig 8.6.1), hold it down with a pin for 1 seconds until you hear «Ready to connect»; 4. Open Petcube app, go to the ‘Home’ tab, select ‘connect your device’, pick your Petcube from the list of options and follow the steps on the screen.
  • Page 40 If you cannot connect to your Petcube from your mobile phone, try the following: - Make sure that the LED light on the front of your Petcube is steady blue. If the LED light on the front of your Petcube isn’t steady blue, see section 9 «LED light notifications»...
  • Page 41 Petcube Bites 2 Lite will only work with 2.4 Ghz Wi-Fi channels; 5. It’s possible that Petcube doesn’t have strong Wi-Fi connection. Keep in mind that some connection issues may be caused by poor Wi-Fi signal, which can depend on the router range, distance to the router and obstacles between Petcube and router, such as walls or radio frequency interferences.
  • Page 42 Fig. 8.10.2 Example 3 (fig 8.10.3) shows interference caused by radio (phone) or electronic appliances (TV). Poor Wi-Fi signal can be also impacted by microwaves, refrigerators, cordless phones, baby monitors etc. Fig. 8.10.3...
  • Page 43 Petcube Cam’s MAC address is specified on the back of the device. 12. Petcube app shows «no treats» message In case the Petcube app is showing an error message that says your Petcube Bites has no treats despite the container being filled with treats, simply ignore this error message and try to still fling a treat from your phone using the Petcube app.
  • Page 44 14. Petcube Bites 2 Lite factory reset instructions If you have a problem with your Petcube and need to reset it, follow these easy steps: First, if you have previously set up your Petcube: 1. Open the Petcube app; 2. Go to ‘Home’ tab;...
  • Page 45 L E D L I G H T N O T I F I C A T I O N S The LED light on the back of your Petcube tells you about its status. Fig. 9.1 Fig. 9.2 Steady Yellow...
  • Page 46 Fig. 9.5 Fig. 9.6 Slowly Pulsing Blue Pulsing Yellow/Blue Play mode. Be aware, mind your Your Petcube cannot connect to your privacy! Petcube is streaming live Wi-Fi network because of an incorrect video at the moment. password, no wifi in range, or no internet connection.