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Petcube Bites Manual

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M E E T Y O U R
Petcube Bites

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Summary of Contents for Petcube Bites

  • Page 1 M E E T Y O U R Petcube Bites...
  • Page 2 Bluetooth Low Energy (BLE) • iOS 8.4 and higher or Android 4.3 and higher • Wi-Fi internet connection • Min 1 Mbit Upload speed on the Petcube (recommended 2Mbit) • Min 1 Mbit Download speed on the mobile device (recommended 2Mbit)
  • Page 3 Treats dispensed by Petcube Bites should not replace your pet’s normal meals. • Petcube Bites should not be used to dispense medication to your pet. • Please keep in mind treat expiration dates and ensure you are only providing your pets with fresh treats.
  • Page 4 If you want to place Petcube Bites on a table or shelf, we recommend you set it up at least 3 feet above the floor. Petcube Bites has a non-slip rubber bottom, which provides a secure grip on flat surfaces. The camera should be placed closer to the edge of the surface for better viewing angle.

  • Page 5: Ios Setup

    Go to the ‘Home’ tab, select ‘Connect your Petcube device’ and pick Petcube Bites from the list of options. Keep in mind that you may be asked to turn on Bluetooth. When the LED light on the camera is pulsing green, hit Next. To identify the device, press ‘Select’...
  • Page 6 2. Playing with Petcube Bites If you successfully registered your Petcube Bites, go to the ‘Home’ tab in the Petcube App and press the ‘Play’ icon at the top. 3. Treat recommendations • Treats should be uniform in size, no smaller than 0.3 inches and no larger than 1 inch in length.
  • Page 7 6. Taking screenshots and recording video In order to take a snapshot of the live stream from your Petcube Bites, you need to tap the Photo Camera icon on the bottom left while in play mode. You’ll get two options: ‘Share’ and ‘Done’. When selecting ‘Done,’ the screenshot will automatically be saved to your Camera Roll.
  • Page 8 Keep in mind that in order to be able to change the settings on your Petcube Bites, it needs to be in standby mode (steady white light). 10. Sound alert at the start of a call To attract your pet’s attention and be aware of when someone connects to your Petcube Bites in accordance with your sharing settings, at the start of every call your Petcube will play a sound alert.
  • Page 9 14. Registering the Petcube to a different account Be aware that a Petcube Bites can only be registered to one user. You cannot register it under multiple accounts, but you can share access to it with other...
  • Page 10 Petcube App, go to the ‘Profile’ tab, then ‘Settings’, and tap the values you want to change. 17. Deleting the Petcube Bites To delete the Petcube Bites from your account, open the Petcube App, go to the ‘Profile’ tab, select ‘Settings,’ and tap ‘Disconnect camera.’ Confirm by choosing ‘Delete’.
  • Page 11 To do that, open the Petcube App, go to the ‘Home’ tab, select ‘Settings’, then ‘Wi-Fi’. Power up your Petcube Bites, wait until it starts up, take a pin and push the start button on the bottom for 3 seconds until the light changes to pulsing green.

  • Page 12: Android Setup

    The Petcube App requires Android 4.3 or greater and can be downloaded in the Google Play Store or at the link below. Connect your Petcube Bites to a power source and wait up to 30 seconds until the LED light starts pulsing green. Open Petcube App on your Android device, log in or sign up for a Petcube account using your email or Facebook account.
  • Page 13 2. Playing with Petcube Bites If you successfully registered your Petcube Bites, go to the ‘Home’ tab in the Petcube App and press the ‘Play’ icon at the top. 3. Treat recommendations • Treats should be uniform in size, no smaller than 0.3 inches and no larger than 1 inch in length.
  • Page 14 Amazon. 6. Taking screenshots and recording video In order to take a snapshot of the live stream from your Petcube Bites, you need to tap the Photo Camera icon on the bottom right while in play mode. You’ll get two options: ‘Share’...
  • Page 15 To attract your pet’s attention and be aware of when someone connects to your Petcube Bites in accordance with your sharing settings, at the start of every call your Petcube Bites will play a sound alert. This can be easily switched off in the ‘Settings’ menu in the Petcube App.
  • Page 16 To register each additional device, repeat this process. 13. Sharing access to your Petcube Bites By default, only you can access the video stream on your Petcube Bites, but you can also share the access to your Petcube with your family, friends and anyone who installs the Petcube App on their smartphone.
  • Page 17 16. Changing your account name, username or password To change your account details such as your name, username or password, open the Petcube App, go to the ‘Home’ menu on the left, select ‘Settings’, and tap on any of the values you want to change.
  • Page 18 Petcube logo in the upper left corner, select ‘Settings,’ tap ‘ Wi-Fi’. Power up your Petcube Bites, wait until it starts up, take a pin and push the start button on the bottom for 3 seconds until the light changes to pulsing...
  • Page 19 — 30-Day Video History: $300/annual plan (save $60 with annual plan) 3. How does Petcube Care work? Whenever motion or sound is detected by the Petcube Bites, Petcube Care will automatically start recording a video, which will be available for playback later from the Petcube App.
  • Page 20 You will also be able to subscribe from the ‘Home’ page in the Petcube App on both iOS and Android devices. If you are not a Petcube Camera owner yet but wish to buy one, you will also be able to subscribe for Petcube Care when you make your purchase.
  • Page 21 While you will be able to view video history for the past 10 or 30 days depending on your subscription plan from the cloud via Petcube Care, you will always be able to store video recordings to your phone’s internal storage. Just pick the necessary video clip, press the three dots ’…’...
  • Page 22 11. Petcube Care history sharing Currently, no one except the camera owner can access video history, but we are thinking of making a separate sharing option exclusively for Petcube Care video history available in the future.
  • Page 23 T R O U B L E S H O O T I N G 1. LED doesn’t light up If the LED light on your Petcube Bites camera is off while the camera is plugged in, try unplugging it and plugging it back in. Make sure that you are using the enclosed adapter with your Petcube and that the power cord is undamaged.
  • Page 24 SSID and password manually. 5. Treat got stuck in the camera If a treat gets jammed in the container, you’ll get a notification via the Petcube App. You can dislodge the treat by removing it or shaking the container to empty it.
  • Page 25 Petcube needs to be updated. 8. Petcube is linked to another account Your Petcube Bites can only be registered to one user account at a time. You cannot register it to multiple accounts, but you can share access to it with other users using various ‘Sharing’...
  • Page 26 10. No sound comes out of my Petcube Please open the ‘Settings’ menu on your phone, then go to ‘Privacy’ and then ‘Microphone,’ and make sure you have allowed the Petcube App to use your phone’s mic. 11. Petcube goes offline / turns off This issue may appear if you’re using a less powerful A/C adapter.
  • Page 27 L E D L I G H T N O T I F I C A T I O N S The LED light on the front of your Petcube Bites tells you about its status. Steady Yellow Pulsing Green...
  • Page 28 Pulsing Yellow Steady Blue Your Petcube cannot connect to your Play mode. Be aware, mind your Wi-Fi network because of an incorrect privacy! Petcube Camera is streaming password. live video at the moment. To change your Wi-Fi password, open ‘Settings,’ go to ‘Wi-Fi and’ follow the steps on the screen.