Related Manuals for Petcube Play
Summary of Contents for Petcube Play
- Page 1 M E E T Y O U R Petcube Play...
- Page 2 Bluetooth Low Energy (BLE) • iOS 8.4 and higher or Android 4.0 and higher • Wi-Fi internet connection • Min 1 Mbps Upload speed on the Petcube (recommended 2Mbps) • Min 1 Mbps Download speed on the mobile device (recommended 2Mbps)
- Page 3 • Don’t point Petcube Play laser at people. Do not use the laser to guide your pet in any direction that may cause harm to the pet, which includes windows, stoves, etc.
- Page 4 H E A LT H C O N S I D E R A T I O N S • Petcube features a 3R class laser which is used in laser pointers and computer mice and is safe for human and animal eyes. However, it is strongly recommended to avoid prolonged direct eye contact with Petcube Play laser.
- Page 5 Wi-Fi by entering the name of your network and password manually and then hit ‘Join’ (keep in mind that it is case sensitive). Once the LED light on your Petcube changes to solid white, you are ready to play with your Petcube.
- Page 6 Petcube. 3. Playing with your Petcube Play If you successfully registered your Petcube and the LED light on it glows white, go to the ‘Home’ tab in the Petcube App and press the ‘Play’ icon at the top.
- Page 7 Petcube in the direction where your pets tend to spend most of their time. If you want to place Petcube on a table or shelf, we recommend you set it up at least 3 feet above the floor. Petcube has a non-slip rubber bottom, which provides a secure grip on flat surfaces.
- Page 8 To start recording a live stream, tap the Video Camera icon at the bottom right while in play mode. To stop recording, tap the ‘Stop’ icon and the video will automatically be saved to your phone’s storage. Sound recording is currently unavailable.
- Page 9 Petcube in accordance with your sharing settings, at the start of every call your Petcube will play a sound alert. This can be easily switched off in the ‘Settings’ menu in the Petcube App. 11. Sharing access to your Petcube Play...
- Page 10 Detection’ and ‘Sound Detection’ options on. Keep in mind that in order to be able to change the settings on your Petcube, it needs to be in standby mode (steady white light). If you are using Petcube Care, the Petcube App will record videos triggered by motion and sound detection and you can configure push notifications to be sent as soon as new video recordings are available.
- Page 11 17. Changing your account name, username or password To change your account details such as your name, username or password, open the Petcube App, go to the ‘Profile’ tab, then ‘Settings’, and tap the values you want to change. 18. Connecting Petcube without using Wi-Fi The Petcube has no Internet access and can be connected to the Internet only through a Wi-Fi network.
- Page 12 Petcube, find a small hole on the bottom of your Petcube Play, insert the reset pin into it, hold it down for 3 seconds until the light changes to pulsing green and follow the steps on your screen.
- Page 13 To stop live streaming, tap the ‘Stop’ icon and the video will be saved to the Facebook profile you are streaming to. Keep in mind, if you have a shared access to your Petcube camera device, other members of the Petcube community can stream videos from your camera directly to their Facebook pages.
- Page 14 25. I don’t see an option for Facebook Live The Facebook Live feature is currently available for iOS Petcube users only. To use Facebook Live, you need to have the most recent version of the Petcube App and the most recent firmware version on your Petcube camera device.
- Page 15 Petcube’s pet cameras Petcube Bites, Petcube Play and Petcube Camera. For more information on how to setup the Petcube skill for Alexa, please search for ‘Petcube’ in ‘Alexa Skills’ department on Amazon.com. 2. How do I setup Amazon Alexa to work with Petcube Play 1.
- Page 16 Note: After you say an Alexa skill phrase (above), Alexa will respond with a phrase like “Play time!” Note that using the Petcube Skill for Amazon Alexa is completely optional and your Petcube cameras will work without Alexa via the Petcube App.
- Page 17 P E T C U B E C A R E ™ 1. What is Petcube Care Petcube Care is our cloud based video storage service that gives owners peace of mind when it comes to their pets and their property. Customers can use...
- Page 18 You will also be able to subscribe from the ‘Home’ page in the Petcube App on both iOS and Android devices. If you are not a Petcube camera owner yet but wish to buy one, you will also be able to subscribe for Petcube Care when you make your purchase.
- Page 19 In Sleep mode, Petcube Care is disabled. It will not detect and record events. Use Awake mode, when you are not around and want Petcube Care to be active. You will get noise & motion notifications. These moments will be stored on your timeline.
- Page 20 If you do not wish to use the free trial of Petcube Care, all you have to do is open the Petcube App, tap on ‘Care Awake’ in the camera menu in the lower right and move the slider to the far right to ‘Sleep’ mode.
- Page 21 ‘How to Turn Off Petcube Care Video History’. If your Petcube Care is currently set to Sleep mode, you will need to change it to Awake or Quiet in order for videos to be recorded to your timeline. To do this within the Petcube App, tap on ‘Care Sleep’...
- Page 22 ‘Home’ screen of the camera. 13. How to add or update your payment information for Petcube Care If you need to add or update your payment information for Petcube Care service, log in with your Petcube account at https://petcube.com/ by clicking on the Home icon in the upper right corner.
- Page 23 1 minute until it starts up, take a reset pin that came with your Petcube, find a small hole on the bottom of your Petcube Play, insert the reset pin into it, hold it down for 3 seconds until the light changes to pulsing green and follow...
- Page 24 Flashing orange LED light normally means that the device was connected to your wi-fi router but the router doesn’t allow the Petcube to connect to the Internet. This can be because of certain security settings on your router, such as firewall or MAC address filtering.
- Page 25 If it doesn’t start blinking, take a reset pin that came with your Petcube, find a small hole on the bottom of your Petcube Play, insert the reset pin into it and hold it down for 3 seconds until it changes to green.
- Page 26 6. Oh bummer setup error If during the setup you’re getting an ‘Oh Bummer’ error message, turn your Petcube off and back on, wait up to 1 minute until it boots up and starts blinking and start the setup process over again.
- Page 27 If you use an unhidden 2.4GHz network but it still doesn’t show up in the list of options, turn your Petcube off and back on, wait up to 1 minute until it boots up and starts blinking and start the setup process over again.
- Page 28 11. Poor video quality or poor network conditions Video quality is often impacted by router performance. It can improve by placing Petcube closer to your home Wi-Fi router or by arranging it so there are not any obstacles between it and your router (i.e. walls, floors, etc.).
- Page 29 ‘Home’ tab, then select ‘Settings’ and choose ‘Disconnect Camera’. Power up your Petcube Play, wait 1 minute until it starts up, take a reset pin that came with your Petcube, find a small hole on the bottom of your Petcube Play, insert the reset pin into it, hold it down for 8 seconds until the Petcube plays a sound.
- Page 30 Support page at https://petcube.com/support 17. Stuck on software update screen If your Petcube is stuck on the software update screen for more than 4 hours and doesn’t switch to white LED mode (online) it may indicate that the device needs to be updated manually.
- Page 31 19. What ports do I need to open for Petcube on my firewall If you have a firewall on your wi-fi network or you have a block on some ports, below is the list of ports that need to be open for Petcube: 1.
- Page 32 L E D L I G H T N O T I F I C A T I O N S The LED light on the front of your Petcube Play tells you about its status. Steady Yellow Pulsing Green...
- Page 33 Pulsing Yellow Steady Blue Your Petcube cannot connect to your Play mode. Be aware, mind your Wi-Fi network because of an incorrect privacy! Petcube Camera is streaming password. live video at the moment. To change your Wi-Fi password, open ‘Settings,’ go to ‘Wi-Fi and’ follow the steps on the screen.