NEC NP41 User Manual

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Portable Projector
NP61/NP41
User's Manual
The projector's model name indicated on the projector's label is NP61, NP41,
NP61G, and NP41G respectively.
All the models are referred to as NP61 and NP41 throughout the user's man-
ual except some of the specification pages.

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Summary of Contents for NEC NP41

  • Page 1 NP61/NP41 User’s Manual The projector's model name indicated on the projector's label is NP61, NP41, NP61G, and NP41G respectively. All the models are referred to as NP61 and NP41 throughout the user's man- ual except some of the specification pages.
  • Page 2 (3) Great care has been taken in the preparation of this user’s manual; however, should you notice any question- able points, errors or omissions, please contact us. (4) Notwithstanding article (3), NEC will not be responsible for any claims on loss of profit or other matters deemed to result from using the Projector.
  • Page 3: Safety Cautions

    Important Information Safety Cautions Precautons Please read this manual carefully before using your NEC NP61/NP41 projector and keep the manual handy for fu- ture reference. Your serial number is located on the bottom of your projector. Record it here: CAUTION To turn off main power, be sure to remove the plug from power outlet.
  • Page 4: Important Safeguards

    The Federal Communications Commission does not allow any modifications or changes to the unit EXCEPT those specified by NEC Display Solutions of America, Inc. in this manual. Failure to comply with this govern- ment regulation could void your right to operate this equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 5 Do not touch the power plug during a thunderstorm. Doing so can cause electrical shock or fire. • The projector is designed to operate on a power supply of 100-240V AC 50/60 Hz (NP61/NP41) or 200-240V AC 50/60 Hz (NP61G/NP41G). Ensure that your power supply fits this requirement before attempting to use your projector.
  • Page 6: Lamp Replacement

    [SETUP] → [OPTIONS(1)] → [FAN MODE] → [HIGH].) • Do not unplug the power cable from the wall outlet or projector when the projector is powered on. Doing so can cause damage to the AC IN connector of the projector and (or) the prong plug of the power cable.
  • Page 7 Using the projector at altitudes approximately 5000 feet/1500 meters or higher without setting to [HIGH ALTI- TUDE] can cause the projector to overheat and the protector could shut down. If this happens, wait a couple minutes and turn on the projector.
  • Page 8: Table Of Contents

    Remote Control Precautions ... 8 Operating Range for Wireless Remote Control ... 8 2. Installation and Connections ➊ Setting Up the Screen and the Projector ... 9 Selecting a Location ... 9 Throw Distance and Screen Size ... 10 ➋ Making Connections ... 12 Connecting Your PC or Macintosh Computer ...
  • Page 9 5. Using On-Screen Menu ➊ Using the Menus ... 35 ➋ Menu Elements ... 36 ➌ List of Menu Items ... 37 ➍ Menu Descriptions & Functions [SOURCE] ... 39 [COMPUTER] ... 39 [VIDEO] ... 39 [S-VIDEO] ... 39 ➎ Menu Descriptions & Functions [ADJUST] ... 40 [BASIC] ...
  • Page 10: Important Information

    1. Introduction ➊ What's in the Box? Make sure your box contains everything listed. If any pieces are missing, contact your dealer. Please save the original box and packing materials if you ever need to ship your projector. Projector Lens cap...
  • Page 11: ➋ Introduction To The Projector

    300 inches (measured diagonally) from your PC or Macintosh computer (desktop or notebook), VCR, DVD player or document camera. You can use the projector on a tabletop or cart, you can use the projector to project images from behind the screen, and the projector can be permanently mounted on a ceiling* Do not attempt to mount the projector on a ceiling yourself.
  • Page 12 . Introducton About ths user's manual The fastest way to get started is to take your time and do everything right the first time. Take a few minutes now to review the user's manual. This may save you time later on. At the beginning of each section of the manual you'll find an overview.
  • Page 13: ➌ Part Names Of The Projector

    ➌ Part Names of the Projector Front/Top Zoom Lever (→ page 22) Lens Lens Cap Focus Sensor (→ page 22) Adjustable Tilt Foot Button (→ page 21) Rear Terminal Panel (→ page 6) Ventilation (inlet) AC Input Connect the supplied power cable's three-pin plug here, and plug the other end into an active wall outlet.
  • Page 14 Bottom Rear Feet (→ page 21) Lamp Cover (→ page 59) Cooling Pump Cover (→ page 61) . Introducton...
  • Page 15: Top Features

    . PC CONTROL Port (Mn DIN 8 Pn) (→ page 71) Use this port to connect a PC or control system. This enables you to control the projector using se- rial communication protocol. If you are writing your own program, typical PC control codes are on page SOURCE .
  • Page 16: ➍ Part Names Of The Remote Control

    ❹ Part Names of the Remote Control . Infrared Transmtter (→ page 8) . POWER ON Button (→ page 16) 3. POWER OFF Button (→ page 27) . MAGNIFY (+) (–) Buttons (→ page 29) . AV-MUTE Button (→ page 29) .
  • Page 17: Battery Installation

    • The projector will not respond if there are objects between the remote control and the sensor, or if strong light falls on the sensor. Weak batteries will also prevent the remote control from properly operating the projector.
  • Page 18: Installation And Connections

    40" (1.0 m) measured diagonally when the projector is roughly 63 inches (1.6 m) from the wall or screen. The largest the image can be is 300" (7.6 m) when the projector is about 484 inches (12.3 m) from the wall or screen.
  • Page 19: Throw Distance And Screen Size

    Throw Dstance and Screen Sze The following shows the proper relative positions of the projector and screen. Refer to the table to determine the position of installation. Dstance Chart Projector bottom Screen Size Diagonal Width Height wide - inch inch...
  • Page 20 Using a mirror to reflect your projector's image en- ables you to enjoy a much larger image when a smaller space is required. Contact your NEC dealer if you need a mirror system. If you're using a mirror sys- tem and your image is inverted, use the MENU and SELECT buttons on your projector cabinet or your remote control to correct the orientation.
  • Page 21: ➋ Making Connections

    Usually, the combination of the ‘Fn” key along with one of the 12 function keys gets the external display to come on or off. For example, NEC laptops use Fn + F3, while Dell laptops use Fn + F8 key combinations to toggle through external display selections.
  • Page 22: Connecting Your Dvd Player With Component Output

    Connectng Your DVD Player wth Component Output COMPUTER IN Optional 15-pin - to - RCA (female) ×3 cable (ADP-CV1E) Component video RCA×3 cable (not supplied) Component NOTE: Refer to your DVD player's owner's manual for more information about your DVD player's video output requirements. AUDIO IN COMPUTER IN VIDEO IN...
  • Page 23: Connecting Your Vcr

    Connectng Your VCR VIDEO IN S-Video cable (not supplied) Video cable (not supplied) AUDIO OUT NOTE: Refer to your VCR owner's manual for more information about your equipment's video output requirements. NOTE: An image may not be displayed correctly when a Video or S-Video source is played back in fast-forward or fast-rewind via a scan converter.
  • Page 24: Connecting The Supplied Power Cable

    CAUTION: Do not unplug the power cable from the wall outlet or projector when the projector is powered on. Doing so can cause damage to the AC IN connector of the projector and (or) the prong plug of the power cable.
  • Page 25: Projecting An Image (Basic Operation)

    NOTE: Before turning on the projector, first connect the supplied power cable's three-pin plug to the AC IN of the projector, and then connect the other plug of the supplied power cable in the wall outlet. Make sure that the projector is in its standby mode and the power indicator is glowing orange.
  • Page 26: Note On Startup Screen (Menu Language Select Screen)

    NOTE: If you turn on the projector immediately after the lamp is turned off or when the temperature is high, the fans run without displaying an image for some time and then the projector will display the image.
  • Page 27: ➋ Selecting A Source

    - The selected signal will be displayed. TIP: Detecting the Signal Automatically Press and hold the SELECT ▶ button for a minimum of 2 seconds, the projector will search for the next available input source. Usng the Remote Control Press any one of the VIDEO, S-VIDEO and COMPUTER buttons.
  • Page 28 Selectng Default Source You can set a source as the default source so that the default source will be displayed each time the projector is turned on. 1. Press the MenU button. The menu will be displayed. 2. Press the seleCt ▶ button twice to select [setUP] and press the seleCt ▼...
  • Page 29: ➌ Adjusting The Picture Size And Position

    3. Projectng an Image (Basc Operaton) ➌ Adjusting the Picture Size and Position Manual Operaton Place your projector on a flat level surface and ensure that the projector is square to the screen. [Adjust the Tilt Foot] Lift the front edge of the projector to center the image verti- cally.
  • Page 30 CAUTION: Do not try to touch the ventilation outlet during Tilt Foot adjust- ment as it can become heated while the projector is turned on and during its cool down period after it is turned off. 2. Push up and hold the adjustable tilt foot Button on the front of the projector to extend the adjustable tilt foot (maximum height).
  • Page 31: Auto Focus

    • Adjust the tilt foot if the image is distorted vertically. AUTO FOCUS The focus sensor on the projector detects the distance to the screen and automatically adjusts the focus of an image. • The AUTO FOCUS function will work when the following tasks are done:...
  • Page 32 Place the projector so that the lens surface is parallel to the screen. Also, adjust the height to keep the projector level by rotating the rear feet. TIP: To turn off the AUTO KEYSTONE function, from the menu select [SETUP] → [GENERAL] → [AUTO KEYSTONE] and select [OFF].
  • Page 33: ➍ Adjusting Focus Manually

    The focus adjustment screen will be closed if no button operation is made for 5 seconds. TIP: If the projector is placed within the effective focus range, pressing and holding the FOCUS for a minimum of 2 seconds starts the AUTO FOCUS func- tion.
  • Page 34: ➎ Correcting Keystone Distortion Manually

    ➎ Correcting Keystone Distortion Manually You can also correct the vertical keystone distortion manually. NOTE: • Manual keystone correction is not available when there is no signal received by any input. • The vertical keystone angle can be corrected between 40 degrees upward and 40 degrees downward from level. Adjust the keystone distortion manually in the following cases: •...
  • Page 35: ➏ Optimizing Rgb Picture Automatically

    Performing the [HORIZONTAL], [VERTICAL], [CLOCK] or [PHASE] function will store the adjustment values of the currently projected source into the projector’s memory. • The next time the same source (same resolution, horizontal and vertical frequencies) is projected; the projector will call up from memory the stored values for the source. •...
  • Page 36: ➐ Adjusting Volume Up & Down

    CAUTION: Do not unplug the power cable from the wall outlet or projector when the projector is powered on. Doing so can cause damage to the AC IN connector of the projector and (or) the prong plug of the power cable.
  • Page 37: ❾ After Use

    4. Cover the lens with the lens cap. 5. Put the projector and its accessories in the supplied soft case. Place the projector in the soft case as shown below. This is to prevent the lens from damage. Lens NOTE: When placing the projector in the soft case, retract the tilt foot and the rear feet.
  • Page 38: Convenient Features

    4. Convenient Features ➊ Turning Off the Image and Sound Press the AV-MUTE button to turn off the image and sound for a short period of time. Press again to restore the image and sound from the speaker. NOTE: Even though the image is turned off, the menu still remains on the screen.
  • Page 39: ➍ Changing Lamp Mode

    ➎ Preventing the Unauthorized Use of the Projector A keyword can be set for your projector using the Menu to avoid operation by an unauthorized user. When a key- word is set, turning on the projector will display the Keyword input screen. Unless the correct keyword is entered, the projector cannot project an image.
  • Page 40 The SECURITY function has been enabled. To turn on the projector when [SECURITY] s enabled: When the SECURITY function is enabled and the projector is turned on, the projector will display a blue back- ground. To display an image at this time, press the MENU button to display the Keyword input screen.
  • Page 41 To dsable the SECURITY functon: 1. Press the MenU button. The menu will be displayed. 2. select [setUP] → [installatiOn] → [seCUritY] and press the enter button. The OFF/ON menu will be displayed. 3. select [Off] and press the enter button. The KEYWORD CONFIRMATION screen will be displayed.
  • Page 42: ➏ Using The Optional Remote Mouse Receiver (Np01Mr)

    . Convenent Features ➏ Using the Optional Remote Mouse Receiver (NP01MR) The optional remote mouse receiver enables you to operate your computer’s mouse functions from the remote control. It is a great convenience for clicking through your computer-generated presentations. Connectng the remote mouse recever to your computer If you wish to use the remote mouse function, connect the mouse receiver and computer.
  • Page 43: About Drag Mode

    Operatng your computer’s mouse from the remote control You can operate your computer's mouse from the remote control. PAGE UP/DOWN Button ... scrolls the viewing area of the window or to move to the previous or next slide in PowerPoint on your computer.
  • Page 44: Using On-Screen Menu

    2. Press the seleCt ◀▶ buttons on the remote control or the projector cabinet to display the submenu. 3. Press the enter button on the remote control or the projector cabinet to highlight the top item or the first tab.
  • Page 45: ➋ Menu Elements

    ➋ Menu Elements Highlight Available buttons Source High Altitude symbol Thermometer symbol Key Lock symbol Menu wndows or dalog boxes typcally have the followng elements: Highlight ...Indicates the selected menu or item. Solid triangle ...Indicates further choices are available. A highlighted triangle indicates the item is active. Tab ...Indicates a group of features in a dialog box.
  • Page 46: ➌ List Of Menu Items

    ➌ List of Menu Items Some menu items are not available depending on the input source. Menu Item COMPUTER SOURCE VIDEO S-VIDEO PRESET BASIC CONTRAST BRIGHTNESS SHARPNESS COLOR ADJUST VOLUME RESET CLOCK PHASE HORIZONTAL VERTICAL IMAGE ASPECT RATIO OPTIONS CINEMA POSITION NOISE REDUCTION TELECINE AUTO KEYSTONE...
  • Page 47 OFF TIMER STANDBY MODE AUTO POWER ON (AC) OPTIONS SETUP AUTO POWER ON (COMP.) AUTO POWER OFF DEFAULT SOURCE SELECT LAMP LIFE REMAINING USAGE TIME LAMP HOURS USED HORIZONTAL FREQUENCY VERTICAL FREQUENCY SIGNAL TYPE VIDEO TYPE SOURCE SYNC TYPE INFO. SYNC POLARITY SCAN TYPE PRODUCT...
  • Page 48: ➍ Menu Descriptions & Functions [Source]

    NOTE: • When the component input signal is connected to the COMPUTER IN connector, select [COMPUTER]. • The projector will determine if the input signal is RGB or component signal. VIDEO Selects what is connected to your VIDEO input-VCR, DVD player or document camera.
  • Page 49: ➎ Menu Descriptions & Functions [Adjust]

    ➎ Menu Descriptions & Functions [ADJUST] [BASIC] [PRESET] This function allows you to select optimized settings for your projected image. You can adjust neutral tint for yellow, cyan or magenta. There are six factory presets optimized for various types of images. You can also use [DETAIL SETTINGS] to set user adjustable settings to customize each gamma or color.
  • Page 50 [DETAIL SETTINGS] Storng Your Customzed Settngs [REFERENCE] This function allows you to store your customized settings in [PRESET 1] to [PRESET 6]. First, select a base preset mode from [REFERENCE] , then set [GAMMA CORRECTION], [COLOR TEMPERA- TURE], and [BrilliantColor]. HIGH-BRIGHT ...
  • Page 51 Video, S-Video Yes=Adjustable, No=Not adjustable, Yes* = depending on the signal [VOLUME] Adjusts the volume of the projector speaker. NOTE: • The volume level is set to "16" at the factory. • Volume can be also adjusted by using the VOLUME (+/-) button on the remote control.
  • Page 52: [Image Options]

    [IMAGE OPTIONS] Adjustng Clock and Phase [CLOCK/PHASE] This allows you to manually adjust CLOCK and PHASE. CLOCK ... Use this item to fine tune the computer image or to remove any vertical banding that might appear. This function adjusts the clock frequencies that eliminate the horizontal banding in the image. This adjustment may be necessary when you connect your computer for the first time.
  • Page 53 Adjustng Horzontal/Vertcal Poston [HORIZONTAL/VERTICAL] Adjusts the image location horizontally and vertically. - An image can be distorted during the adjustment of [CLOCK] and [PHASE]. This is not malfunction. - The adjustments for [CLOCK], [PHASE], [HORIZONTAL], and [VERTICAL] will be stored in memory for the current signal.
  • Page 54 (XGA) even if [NATIVE] is selected. NOTE: Please note that using this projector for the purpose of commercial gain or the attraction of public attention in a venue such as a coffee shop or hotel and employing compression or expansion of the screen image with a [ASPECT RATIO] setting may raise concern about the infringement of copyrights which are protected by copyright law.
  • Page 55 Turnng on Nose Reducton [NOISE REDUCTION] This function allows you to select the level of noise reduction. The projector is set to the optimized level for each signal at the factory. Select your preference item for your signal when video noise is noticeable.
  • Page 56: ➏ Menu Descriptions & Functions [Setup]

    ON ... Saves current keystone correction settings Saving your change once affects all sources. The changes are saved when the projector is turned off. NOTE: When [AUTO KEYSTONE] is set to [ON], [KEYSTONE SAVE] is not available. Next time you turn on the power, the AUTO KEYSTONE function will work and the data stored with [KEYSTONE SAVE] will be invalid.
  • Page 57 The projector will return to the [NORMAL] once a signal is accepted. • If the projector is overheated in [NORMAL] mode because of use in a high-temperature room , there may be a case where the [LAMP MODE] automatically changes to [ECO] mode to protect the projector. This mode is called "forced ECO mode". When the projector is in [ECO] mode, the picture brightness decreases.
  • Page 58: [Installation]

    NOTE: • This CONTROL PANEL LOCK does not affect the remote control functions. • When the control panel is locked, pressing and holding the EXIT button on the projector cabinet for about 10 seconds will change the setting to [OFF].
  • Page 59 Selectng Menu Dsplay Tme [MENU DISPLAY TIME] This option allows you to select how long the projector waits after the last touch of a button to turn off the menu. The preset choices are [MANUAL], [AUTO 5 SEC], [AUTO 15 SEC], and [AUTO 45 SEC]. The [AUTO 45 SEC] is the factory preset.
  • Page 60 NOTE: • Selecting [ON] for [CONTROL ID] will not make the remote control supplied with the projector inoperable. The buttons on the projector cabinet can be used. Neither can you operate the projector by using the optional remote control NP01RC that does not has the CONTROL ID function.
  • Page 61: [Options(1)]

    • Using the projector at altitudes approximately 5000 feet/1500 meters or higher without setting to [HIGH ALTITUDE] can cause the projector to overheat and the protector could shut down. If this happens, wait a couple minutes and turn on the projector.
  • Page 62: [Options(2)]

    • To cancel the preset time, set [OFF] for the preset time or turn off the power. • When the remaining time reaches 3 minutes before the projector is turned off, the [THE PROJECTOR WILL TURN OFF WITHIN 3 MINUTES] message will be displayed on the bottom of the screen.
  • Page 63 To use this function, first connect a computer to the projector and the projector to an active AC input. NOTE: • Disconnecting an RGB signal from the computer will not power off the projector. We recommend using this function in com- bination of the AUTO POWER OFF function.
  • Page 64: ➐ Menu Descriptions & Functions [Info.]

    The value informs you of the amount of lamp usage. When the remaining lamp time reaches 0, the LAMP LIFE REMAINING bar indicator changes from 0% to 100 Hours and starts counting down. If the remaining lamp time reaches 0 hours, the projector will not turn on regardless of whether the LAMP MODE is set to NORMAL or ECO.
  • Page 65: [Source]

    [SOURCE] [HORIZONTAL FREQUENCY] [SIGNAL TYPE] [SYNC TYPE] [SCAN TYPE] [VERSION] [PRODUCT] [SERIAL NUMBER] [FIRMWARE] Version [DATA] Version [CONTROL ID] (optional) [VERTICAL FREQUENCY] [VIDEO TYPE] [SYNC POLARITY] . Usng On-Screen Menu...
  • Page 66: ➑ Menu Descriptions & Functions [Reset]

    NOTE: Elapsed time of the lamp use will not be affected even when [RESET] is done from the menu. NOTE: The projector will turn off and go into standby mode when you continue to use the projector for another 100 hours after the lamp has reached the end of its life.
  • Page 67: Maintenance

    Keep finger prints off the focus sensor. Leaving finger prints in the focus sensor might cause poor focus or short auto focus range. ➋ Cleaning the Cabinet 1. turn off the projector before cleaning. 2. Vacuum the ventilation inlet of the cabinet. CAUTION:...
  • Page 68: ➌ Replacing The Lamp And The Cooling Pump

    ECO mode) of use, the lamp bulb may shatter, and pieces of glass may be scattered in the lamp case. Do not touch them as the pieces of glass may cause injury. If this happens, contact your NEC dealer for lamp replacement.
  • Page 69 CAUTION • Before removing the used packing ring, be sure to turn off the projector, wait for the cooling fan to stop, dis- connect the power cable, and allow at least one hour for the lamp to cool.
  • Page 70 4. Push the part as shown on the drawing and insert a new lamp housing until it is plugged into the socket. CAUTION Do not use a lamp other than the NEC replacement lamp NP09LP (NP61) or NP08LP (NP41). Order this from your NEC dealer.
  • Page 71 9. finally, select the menu → [reset] → [Clear laMP hOUrs] to reset the lamp usage hours. NOTE: When the lamp exceeds 2600 hours (up to 3600 hours in ECO mode) of service, the projector cannot turn on and the menu is not displayed.
  • Page 72: Appendix

    - Unplug the power cable after the cooling fans stop. - Move the projector to a cooler location if the room where you are presenting is particularly too warm. - Clean the ventilation holes if they are clogged with dust.
  • Page 73 • Check to see if you continue to use the projector for another 100 hours after the lamp has reached the end of its life. If so, replace the lamp.
  • Page 74 Usually, the combination of the ‘Fn” key along with one of the 12 function keys gets the external display to come on or off. For example, NEC laptops use Fn + F3, while Dell laptops use Fn + F8 key combinations to toggle through external display selections.
  • Page 75: ➋ Specifications

    NP41G : 200-240 V AC, 50/60 Hz, 1.5 A NP61: 285W in Lamp NORMAL mode, 225W in Lamp ECO mode, 5W in STANDBY MODE (POWER-SAVING) NP41: 265W in Lamp NORMAL mode, 225W in Lamp ECO mode, 5W in STANDBY MODE (POWER-SAVING) 7. Appendx...
  • Page 76 Regulations For additional information visit: US : http://www.necdisplay.com Europe : http://www.nec-display-solutions.com Global : http://www.nec-pj.com/ For information on our optional accessories, visit our website or see our brochure. The specifications are subject to change without notice. Orientation: Desktop/Front, Desktop/Rear, Ceiling/Front, Ceiling/Rear 9.7"...
  • Page 77: ➌ Cabinet Dimensions

    ➌ Cabinet Dimensions 79 (3.1") Lens center CONTROL AUDIO ON/STAND FOCUS POWER ADJ. SELECT SOURCE AUTO STATUS LAMP 246 (9.7") 73 (2.9") Lens center 7. Appendx S-VIDEO VIDEO COMPUTER Unit: mm (inch)
  • Page 78: ➍ Pin Assignments Of D-Sub Computer Input Connector

    ➍ Pin Assignments of D-Sub COMPUTER Input Connector Mn D-Sub  Pn Connector Signal Level Video signal : 0.7Vp-p (Analog) Sync signal : TTL level Pin No. RGB Signal (Analog) Green or Sync on Green Blue Ground Ground Red Ground Green Ground Blue Ground No Connection...
  • Page 79: ➎ Compatible Input Signal List

    ➎ Compatible Input Signal List Horizontal: 15 kHz to 100 kHz (RGB: 24 kHz or over) Vertical: 50 Hz to 85 Hz Signal Resolution ( Dots ) NTSC PAL60 SECAM VESA 640 × 480 640 × 480 640 × 480 VESA 640 ×...
  • Page 80: ➏ Pc Control Codes And Cable Connection

    NOTE: Depending on the equipment, a lower baud rate may be recommended for long cable runs. PC Control Connector (DIN-8P) To TxD of PC To RxD of PC NOTE : Pins 2, 3, 5, 6 and 8 are used inside the projector. Code Data To GND of PC 7. Appendx...
  • Page 81: ➐ Troubleshooting Check List

    Video and Audio No image is displayed from your PC or video equipment to the projector. Still no image even though you connect the projector to the PC first, then start the PC. Enabling your notebook PC’s signal output to the projector.
  • Page 82  Sync on Green STATUS Indicator: Steady light  Orange  Green Flashing light Remote control model number: Projector Sgnal cable NEC standard or other manufacturer’s cable? Model number: Length: Distribution amplifier Model number: Switcher Model number: Adapter Model number:...
  • Page 83: ➑ Travelcare Guide

    Services offered with TravelCare This warranty allows customers to receive service on their product at the NEC and NEC-designated service stations in the countries listed herein when temporarily traveling internationally for business or plea- sure.
  • Page 84 +65 6 274 2226 Email Address: tehgh@rsc.ap.nec.com.sg WEB Address: http://www.nec.com.sg/ap (Regions Covered) Singapore NEC Systems Integration Malaysia Sdn Bhd Address: Ground Floor, Menara TA One, 22, Jalan P. Ramlee, 50250 Kuala Lumpur, Malaysia Telephone: +6 03 2178 3600 (ISDN) Fax Line:...
  • Page 85 Date: TO: NEC or NEC’s Authorized Service Station: (Company & Name with signature) Dear Sir (s), I would like to apply your TravelCare Service Program based on attached registration and qualification sheet and agree with your following conditions, and also the Service fee will be charged to my credit card account, if I don’t return the Loan units within the specified period.
  • Page 86 10 days to the customer, excluding transport time. There may have a case, repair and return can’t be done by NEC Authorized Service Station, because of shortage of spare parts due to same model is not sold in the territory.

This manual is also suitable for:

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