Defender VECTOR Manual page 22

What can I do in case of
malfunction of the device?
Send an email to
service@defenderrsupply.com with a
description of the problem. Please, attach
a video to the letter in order for us to make
primary diagnostics and find a solution.
Estimated response time is 3 business
days.
Keep your receipt and warranty card
for one year after purchase.
Can I get my machine repaired
after the end of the warranty
period?
You can send the device for diagnostics
and repair at your own expense. Send an
email to service@defenderrsupply.com
with a description of the problem to find
out the exact cost of the repair. For a more
efficient solution to the problem, attach a
video to the letter so we can make a
primary diagnostic.