Table of Contents
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The Stick II
Contents
Section 1
Introduction ......................................... 5
Section 2
Getting Started ....................................... 7
2.1 Initial Check ................................. 8
2.2Powering Up ................................. 8
2.3Glossary of Terms ............................ 8
2.4Connecting to the Phone Line ................... 9
Section 3
3 . 1 Factory Presets ................................ 1 5
3.2 Before You Begin ............................... 1 6
3.3 How to Program a Feature ........................ 1 8
3.4Programming Chart .......................... 20
3.5Checking your Programming ................... 25
The Stick II
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Summary of Contents for Multi-Link The Stick II
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Page 1: Table Of Contents
The Stick II Contents Section 1 Introduction ... 5 Section 2 Getting Started ... 7 2.1 Initial Check ... 8 2.2Powering Up ... 8 2.3Glossary of Terms ... 8 2.4Connecting to the Phone Line ... 9 Section 3 Programming ... 1 5 3 . - Page 2 The Stick II Section 4 Features ... 27 4 . 1 Standard Features ... 27 4.2 Programmable Features ... 28 4.3 Unique Features ... 32 Section 5 Pointers for Hook-Up of Voice/Data Equipment ... 36 Section 6 Trouble Shooting and Technical Support ... 39 Section 7 Technical Specifications ...
- Page 3 RA number. Once you have a RA number, present The Stick II ™ product, the RA number and copy of a sales receipt (or credit card receipt) or other satisfactory proof of the date of the original retail purchase of the product to Multi-Link, Inc.
- Page 4 The Stick II 12. Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions: When the power supply cord or plug is damaged or frayed. If liquid has been spilled into the product.
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Page 5: Introduction
The Stick II is a true two-line call processor. It automatically routes all inbound voice, fax and modem calls to the appropriate device every time. The Stick II can even process calls from both lines simultaneously! It allows users to share fax machines, phones, credit card authorization machines and other data devices between two phone lines for both inbound and outbound calls. - Page 6 The REN for The Stick II is 0.9B. The REN is used to determine the quantity of devices you may connect to the telephone line and still have all those devices ring when your telephone number is called.
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Page 7: Getting Started
Rings To Answer (RTA) to 2 if you plan on using a Caller ID device. You may install your Caller ID box "before" The Stick II or on a voice port. Use Voice Port 1 for Line 1 and Voice Port 2 for Line 2. Important: If the Caller ID device is plugged into a voice port, be sure and program The Stick II NOT to suppress incoming rings. -
Page 8: Initial Check
Standard call forwarding does not work with The Stick II. Delayed call forwarding and call messaging will work with The Stick II if the Rings to Answer for The Stick II is set higher than the number of rings set for this feature to forward or retrieve the call. -
Page 9: Programming 1
Check and see if the telephone is connected via line cord to one of the five ports on the bottom of The Stick II and your phone line cord is connected to any of the two phone line ports of The Stick II. - Page 10 Check and see if the line cord is connected to your phone wall jack at one end and one of the two input ports (LINE 1/2 or LINE 2) on top of The Stick II. If so and you still hear clicks, call...
- Page 11 “time” a call to your residence. Tell them to count the seconds between the last digit dialed and the last ring to the phone before The Stick II answers the call (how many rings before The Stick II answers). Divide that amount of seconds by two and you have the needed number of commas between the phone number and SAC.
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Page 12: Factory Presets 1
You should not experience any slow down in your modem transmissions (as you might with a PBX or KSU system) due to The Stick II being on the line. The Stick II is essen- tially transparent after it answers the call. - Page 13 “fax” type device is “Fax Tone Detection”. If a PC FAX Card is connected to The Stick II at the Port 4 (factory preset for faxes), you should have no operational problems when a call is routed. There are about half-a- million different types of PC FAX Cards on the market today and each has its own operational idiosyncrasies.
- Page 14 Port-to-Port, then the caller would have to hang up. Q: Say I have two fax machines connected to The Stick II. I am using one as a scanner and dialing my computer modem over the internal line. A fax call comes in on Line 1.
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Page 15: How To Program A Feature 1
5” and the PORT NUMBER! Last Example: This feature lets you have an “internal” conference call so-to-speak. If you want to talk to Bob again, who’s phone is connected to The Stick II at Port 5, just dial “ 55”! 5”... -
Page 16: Before You Begin
• Dial into Line 1 or Line 2 from another location. • The Stick II must pick up and begin to process the call. If you have Rings to Answer set for 4, then you need to wait for at least the 5 ring before you enter the Dial Out Line Access Code. -
Page 17: Unique Features
The UMT feature, when “ON”, enables a transfer to be executed at any time. When UMT is “OFF”, The Stick II will only allow a transfer during the first 15 seconds of an inbound call. Depending on the Security Access Codes you have chosen, there could be a conflict if you dial an automated system. -
Page 18: How To Program A Feature
Your “next” command could be to modify a feature or to save and exit. If nothing is entered within those 30 seconds, The Stick II will signal with the “OK” beep. Your programming changes will not be saved and you will have exited the programming mode. -
Page 19: Programming Examples
• DIAL “1541” — “15” is the Register Number, next enter the Program Range of “41”. "4" is the number of rings that will occur on every Line 1 phone before The Stick II takes the call and processes it and “1” tells The Stick II to suppress any of the devices hooked to Voice 1 from ringing until after the 4 ring. - Page 20 Line 2 calls and vice versa. Fax Port Destinations This feature is designed so you can have two fax machines connected to The Stick II. Fax port destinations are programmed for each line. When programming Line 1, the first digit in the register is the default port where all faxes for Line 1 will go.
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Page 21: Programmable Features
Power/Call Status Light The LED on the front of The Stick II demonstrates two functions- when lit, it tells you the unit is powered up and it blinks rapidly when in programming mode. Two-Line Call Processor The Stick II is a true two-line call processor. -
Page 22: Standard Features
The Stick II. For optimum performance and protection it is recom- mended that all premise extension phones be wired to The Stick II at either the Voice 1 /2 or Voice 2 ports. See Installation Procedures Section 2. - Page 23 • You will hear the “PROCEED” tone (Bee-Bee-Bip). • Press “ 0 4 “ (This tells The Stick II you want to hear the programming for Register 04). • You will hear “BEEP BEEP”. These tones represent the value “0”. Register 04 is for Unanswered Call Silent Transfer Line 2.
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Page 24: Checking Your Programming
3.5 Checking your Programming The Stick II allows you to review your programming changes or check and see if a feature is (de) activated before leaving your home or office. This is done by signaling back to you over the handset with audible tones.
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