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Motorola WE800G Troubleshooting
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Motorola WE800G Troubleshooting

Wireless ethernet bridge
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Download this manual See also: User Manual

Section 4:Troubleshooting

Hardware Solutions

This section details possible solutions to problems that might occur
when using the Wireless Ethernet Bridge WE800G.
Contact Us
If you are unable to locate a solution here, please access our website
at
www.motorola.com/broadband/networking
You can also reach us 7 days a week, 24 hours a day at
1-877-466-8646.
My computer is experiencing difficulty connecting to the wireless
network.
!
Ensure that your wireless access point/wireless router is powered
on and that the Wireless LED is lit.
!
Check your cable connections to ensure they are tight and
secured.
!
Ensure that your LEDs are not lit
information about LED descriptions, see Section 1: Overview.
SECTION 4, TROUBLESHOOTING
for the latest information.
Red
or not at all. For further
4-1

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Summary of Contents for Motorola WE800G

  • Page 1: Section 4:Troubleshooting

    Section 4:Troubleshooting This section details possible solutions to problems that might occur when using the Wireless Ethernet Bridge WE800G. Contact Us If you are unable to locate a solution here, please access our website www.motorola.com/broadband/networking You can also reach us 7 days a week, 24 hours a day at 1-877-466-8646.
  • Page 2 Check the System Tray at the bottom right of your display to see an icon that looks like a monitor. see the status of your WE800G. Also in Start > Settings > Control Panel > Network and Dial-Up Connections, you can examine the state of your Ethernet connection with the WE800G.

  • Page 3: Software Solutions

    IP address. The default IP address of WE800G is 192.168.30.1. If after initial set up, the PC that’s used to configure the WE800G has been assigned a different IP address by DHCP or assigned a different static IP address which is not on the same 192.168.30.x...
  • Page 4 Section 2: Configure Your Wireless Security Settings describes how to adjust security settings. Some of the key settings are: The WE800G must be set to match the wireless access point/wireless router for those settings As a suggestion, it may be easier to set the wireless access point/wireless router’s security to open system and no encryption...
  • Page 5 You can verify the ISP’s IP by referring to documentation that came with your wireless access point/wireless router. If you do NOT receive a reply, try from a different computer to verify that the first PC is not the cause of the problem.