Troubleshooting - Samsung NQ5B6753C Series User Manual

Troubleshooting

Problem
Heating is weak or slow. The oven may not work,
too much food is being
cooked, or improper
cookware is being used.
The warm function does The oven may not work,
not work. too much food is being
cooked, or improper
cookware is being used.
48 English
Cause Action
Put one cup of water
in a microwave-safe
container and run
the microwave for
1-2 minutes to check
whether the water is
heated.
Reduce the amount
of food and start the
function again.
Use a cooking container
with a flat bottom.
Put one cup of water
in a microwave-safe
container and run
the microwave for
1-2 minutes to check
whether the water is
heated.
Reduce the amount
of food and start the
function again.
Use a cooking container
with a flat bottom.
Problem
The thaw function does The oven may not work,
not work. too much food is being
cooked, or improper
cookware is being used.
The interior light is dim The door has been left
or does not turn on. open for a long time.
The interior light is
covered by foreign
matter.
A beeping sound occurs If the Auto Cook or Auto
during cooking. Defrost function is used,
this beeping sound
means it is time to turn
the food over during
thawing.
The oven is installed on
The oven is not level.
an uneven surface.
Cause Action
Put one cup of water
in a microwave-safe
container and run
the microwave for
1-2 minutes to check
whether the water is
heated.
Reduce the amount
of food and start the
function again.
Use a cooking container
with a flat bottom.
The interior light may
automatically turn off
when the door stays
open for a long time.
Close and reopen the
door or press the "Light"
button.
Clean the inside of the
oven and check again.
Turn the food over when
the notification pops up,
select OK, and then press
the Dial Knob. Then,
select Continue, and then
press the Dial Knob to
resume process.
Make sure the oven is
installed on flat, stable
surface.